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Customer Ratings & Reviews

Your price for this item is $649.98

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S10e's ease of use, excellent camera quality, and compact size. Many appreciate its user-friendly interface and the impressive photos it produces. Positive feedback also highlights the phone's surprisingly long battery life for its size. The affordable price point is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 290 reviews
  • Rated 3 out of 5 stars

    Battery Moisture Issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months after purchase I took this phone on a trip to a tropical island. I didn't go deep sea diving and I didn't take selfies underwater. I did take it to the pool to take pics of my kids and believed the phone could take the splashing that took place. Nope. I'm now on a charging pad. Everything else is great with this phone, except that I can't charge it like a normal person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team effort at BestBuy is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you get a new phone 'cause you accidentally run yours over! Then you want the newer version, right, and you need your 'stuff's off the old ran over phone~that is in inoperable. Best Buy came to the rescue with their teamwork! Seriously, 5 employees were working on my account~all at once! With this team work effectively solving my MAJOR issues, like transferring details, problems all solved. Thanks Sandra and your team, thanks! Huge coodoes for all yous!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    S10 is the New Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered my S10 and picked it up on release day. Coming from an S6, this is a pretty significant upgrade. It's everything I expected, with a few positive surprises. All 4 cameras are very good, the processor is incredibly fast, and the display is the best on the market today. Only negative is that the ultrasonic fingerprint reader doesn't always recognize my print on the first try, and is about 50% slower than the S10e's traditional reader. Overall, very happy with the S10.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Excellent phone! Very fast and smooth!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has awesome camera, very fast, smooth and a lot of storage. It's faster than my note 8(waiting for note 10) but I do like the bigger screens better. One thing I don't like is the button to turn screen on and off the screen also the finger print scanner does not pop out and is hard to push but will just take some getting use to. Overall awesome phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung has done it again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for those who miss the old design without the edge screen, and a more comfortable phone to hold in hand, but still want the updated performance and features. Great phone. Great design. Dual camera, great battery life. Can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 4 out of 5 stars

    easy to use and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade and is very fast and easy to learn. Very comfortable size. Great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Fantastic phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Galaxy S6. The transition was seamless and the 10e is amazing! I did not want a large phone and very few feature differences from the s10 and $150 less. The camera and video functions are easy to use and has professional type options. Very happy with this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love the my Samsung -Galaxy S10e.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with Samsung for the last 4 -5 years. My new phone is really easy to use, I love the pictures I am taking, also I love the lasting time of the battery, it last the whole day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S10e is an upgrade for me I had an S7 before. Love the features and camera on the S10e. I have more memory and a faster processor so the speed is a definite improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    Awesome, totally awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Amazing upgrade from the 7. Camera is easy to use and gets great results. Perfect size. Easy to use. Best Buy’s in store activation was quick and painless.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for Chuck! We, here at Samsung, are glad that you appreciate our work, as well as, the Samsung Galaxy S10e (128GB) mobile device. We thank you for being one of the best part of the family of Samung. ^Liz Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera, RAM, UI, and storage capability. Meets expectations if you're an Android user. Refreshing experience if you're an Apple user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The same size as my S7, which fit my needs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great value and certainly provides me with everything I need or want in a cell phone. It sharp looking, comfortable to handle (with a case). It is, in my opinion, a bit to slippery to hold and remove from a pocket without a cover. Apart from that, which can easily be eliminated with a purchase of a case, it is a great phone system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like using this phone. Fast, great photos. Still adapting to fingerprint scanner in side.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. The camera takes really good pictures. Easy to use phone. The only thing I don't like is that it don't let you know when you have a text message or missed call and also the touch button at the bottom. Other than that it's a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im an android guy and samsung is thd best.had my galaxy 7 for about 4 years and hax no problems.only reaso to upgrade to the galaxy 10 was the battery.after 4 years had to have a pretty constant charge on the 7.now no problems.phone works great and having a better camera and new battery is a pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Powerful, reliable, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never ceases to impress me with each subsequent release of their phones. I upgraded my parents from the S4 to the S10. Yes, their S4's lasted them this long! None of us needs even a quarter of the features this phone offers, but having them at an affordable price with a great plan is fantastic. And the Best Buy team supporting our upgrade process made it all the better!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Samsung Fan, we are pleased to hear that your parents are enjoying this phone and all the wonderful features. Thank you for continuing to be a loyal Samsung customer! ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Many features, my last phone did not have. Great camera

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Les21, it's good to hear that this phone is working well for you! ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Nice entry level phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the quality speed battery life and camera on this phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Alex, we appreciate all the great things you've highlighted about this phone! It's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the perfect size. Very fast and easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Aimee, we love that you love the design of this phone! Thanks for picking Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size, great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade and I didn't want a large screen. This is the perfect size for your hand and pocket. It has all the features of the S10 except for length of battery and one less camera. However, it is just as great! It also comes with a screen protector already placed on so I didn't have to go buy one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Ashes29! Thanks so much for picking Samsung! ^Elizabeth Samsung