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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8 reviews

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100%
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Customers are saying

Customers recognize the SmartThings AC1300 Dual-Band Mesh Wi-Fi System's excellent coverage as a significant advantage. Many appreciate that it provides complete home and yard coverage, eliminating previous Wi-Fi dead zones. The system's ability to deliver reliable Wi-Fi throughout the entire house is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Wow - perfect for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We routinely had issues with old system. Dropped internet and limited coverage on a single base unit. We went to the Samsung smart things 3 pack and now we have coverage all over the house and yard. Only watch out if that it is 5ghz signal and if you are like me and have WiFi enabled devices such as door locks, lights, and cooking devices that operate on 2ghz, you won’t be able to connect them any longer. I made several attempts with my wife’s cooking equipment by putting it in my truck and using power outlet on truck to power it. Then slow Ely driving down road to get the very edge of coverage to get the mom to connect because apparently the Samsung SmartThings dusk mesh will work on 2ghz when it has to reach out far to connect. I got it to work once and the other equipment never would connect so I gave up on it. If the smart things mesh had a setting to select 5 or 2 when connecting this wouldn’t be an issue but it doesn’t. Buyers be aware of this potential issue.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Whole home with kids screen time control

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Zwave appliances and switches connect. Whole house coverage at last. Home pass allow control over kids screen time, I can adjust from my phone anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So simple to set up! Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Mesh WiFi system isn’t amazing. I manage a number of short term rental units. I have 3 in one complex that I needed to have a strong signal for each unit. The building are mostly steel, concrete and glass. Our previous router wasn’t doing the trick. The Samsung system has great signals in all three units even though one of them if behind a thick solid wooden door with no windows. I use this in my own home as well. A+

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Easy set up solid internet connection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and configure. Covers my whole home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really happy with Smart Things. They really do, do a great job in extending our wi-fi for our arlo cameras etc. You can move them around anywhere you need them to be and they reconnect quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mesh wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi coverage and easy to use hub for smart devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but Apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great.. just that it needs two apps to maintain.. Plume app and smartthings app. wish they can be combined into One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wifi system I've ever bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many routes and this is the BEST! 5 STAR

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4 out of 5 stars with 97 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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