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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $51.99

Customer reviews

Rating 4.5 out of 5 stars with 1156 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and ample storage capacity of the iXpand Flash Drive Go. Many appreciate its convenient size and the functionality of its USB connection for transferring files to computers. While some users reported compatibility issues or occasional connection problems, the positive feedback on ease of use and storage significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 53 reviews
  • Rated 3 out of 5 stars

    Easy to view size

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dashboard shows the size of memory to see progress in moving files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good but not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use but sometimes difficult to setup with the app and doesn’t transfer all photos. It’s can miss some or work transfer over. I’ve had to check on my laptop which ones were downloaded and not.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that you can use the support page of the SanDisk iXpand Flash Drive on our official knowledge base in order to know how to use it by visiting this link: https://kb.sandisk.com/app/answers/detail/a_id/18644/. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you. SanDiskConnections

  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    Smart to have, harder to figure out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you figure out how to transfer videos/pics on here, it’s really good to have. It’s small and convenient. Just plug into your phone and transfer. The user manual didnt help figuring how to transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for text docs but pics & videos it stumbles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For whatever reason it wouldn’t complete my transfer of files. It stopped working multiple times. I tried reformatting it as well but it ended up being a disappointment. The ease of use is great but it needs some work.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb SanDiskConnections

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Instructions are not sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks scud my first time using storage drive.. instructions were easy and very minimal. Once connected to my phone to transfer a particular set of photos, it downloaded everything without asking what I wanted. To make it worse I couldn’t find any instructions how to delete and start over. Plan to return unless geek squad can help..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good usb but should be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk always make good usb but this one has some faults. When I search photos in my IPad through the SanDisk app, the pictures don’t show clear images. After I copy the photos into this usb, they don’t arrange in the order to the dates set up. Sometimes it has a message pop up saying the usb drive is not connected. So far I think the PNY usb app is better than this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great file transfer device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does work, I am able to transfer pictures and some (but not all) files. It does not transfer or save music. Also, the connection to the app that must be installed is very spotty. Several times i had to re-install the app in order to get it to work. That being said, it is better than many of the other transfer devices i have tried.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My scan disk won’t download my data! T-Mobile WiFi won’t connect to my phone

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Brig, we are sorry for the inconvenience. If your iXpand Flash Drive isn't downloading data, try checking that you’ve granted the necessary permissions. Also, WiFi isn’t required for transferring files with the drive—it works directly through the Lightning port. Let us know if you need help troubleshooting. You may open a ticket at (https://support-en.sandisk.com/app/askweb) with detailed issue and relevant error screenshots. SanDiskConnections

  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    iPhone Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for iPhone offline backup as long as you install app and perform back timely. Very hard to back up 10000+ photos at a time as it is crashing out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive. Works. Could be better. Uses data?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I did not like that I had to upload an app to use it. With that can an agreement. It was easy to use. The first time though it said I had 1800+ photos, and for whatever unknown to me reason, it could not transfer them, so it said to try later. Next time, which was shortly after the first time, I had 1500+ photos. I do no know if I lost 300 pictures or what. It transferred those except for a few that it said I had to try again. Every time I try one or 2 more transfer. I never got to complete, but within a dozen. It does not have to a problem with the device. Also, coincidentally I usually use 1-2 GB data on my phone. This month for the very first time I used nearly 9. The only thing I did differently was use this device. I do not know if using it was the cause or there was a glitch with Verizon.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Small and handy, but reliability concerns.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good and handy flash drive, but from reading other reviews I am concerned about reliability when retrieving my pictures later on.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® products are manufactured on strong hardware platform to sustain daily usage. In case you face any issue while using this iXpand Flash Drive, please feel free and reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 3 out of 5 stars

    Fairly reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up photos from my iPhone. I had some issues with it locking up, going totally black, nothing showing up on the screen, telling me the 128 BG was all used up. Then if I let it rest for an hour it would say, there’s only a small amount if space used up. So I made two appointments with Geek Squad for help. And got things transferred from phone to this driver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not what I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SanDisk iXpand flash drive Go 128GB USB 3.0 is a good product, but was not what I wanted. I was looking for the flash drive that all you do is plug it into your device and automatically it locates all the pictures on that device, pulls them all off and stores them. This particular flash drive is no different that most except that it has the iPhone plug and the USB plug. You have to manually locate the files you want transferred, transfer them, then go back into your device and delete them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good accessory to have if you need to do a core dump from your phone. But it has a tendency to duplicate everything you put on it. So you’re always deleting extras. Won’t handle a large number of transfers so you have to do that in smaller groups. It works faster if you don’t give it too much to do at a time. Still it’s a good way to clear your phone without all the headache of using a third party medium.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we appreciate you are taking time to review this iXpand Flash Drive. We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at  https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 3 out of 5 stars

    My Thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to operate, instructions unclear. Probably need a tech savy associate to answer questions before leaving store. Though in principle it is a quality product that I'm sure will serve the purpose I purchased it for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Great use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for too many data on phone . So it’s very useful for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Picture mover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the item to move pictures from phone to my computer, It is so small that it is easy to carry in my pocket.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure why everytime i try to transfer the photos from my phone it doubles and triple the number of the photos. I called geek squad to find out the reason, i was told just delete the doubles. Wow.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that whenever we click the 'Live' pictures on the iPhone or iPad and transfer them to the SanDisk iXpand Flash Drive Go the SanDisk iXpand Drive Application creates the copies of those pictures in which one is the original picture, second one is a gif and the third one is a jpeg picture. You may delete the copies of the original file form the Flash Drive. For further assistance please feel free to reach us at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 3 out of 5 stars

    Won't turn a 64GB iPad into a 128GB iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be similar to an external hard drive for a computer, where it could be formatted to supplement my ipad's memory and allow me to keep it plugged in (I do a lot of digital art, and the ipad I have only has enough working memory to allow for about 10 layers on a high-res piece). It works as a thumb drive to transfer files, but doesn't do what I bought it for. Next time I will do more research before purchasing.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    NOT GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE USB CONNECTED GREAT TO IPHONE BUT HAD TROUBLE ACTUALLY DOWNLOADING PHOTOS

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections