Customer Ratings & Reviews
- Model:
- SDDDC3-064G-A46
- SKU:
- 6422268
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Ultra Dual Drive Go's dual USB Type-C and Type-A connectors, ease of use, and compact size. Many appreciate its ample storage capacity and compatibility with various devices, while also finding it affordable. A few users noted that the drive can get warm during extended use, and some had minor concerns about the design.
This summary was generated by AI based on customer reviews.
doesn't work with iPhone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work with iPhone, in my case I have a 16 pro Max and it doesn't recognize it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Sorry to hear that it is not working with your iPhone 16 Pro Max. The drive should be compatible with your iPhone. Kindly ensure there is no pending iOS update and also, please try following the steps in this article to access the drive on your iPhone: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance, then please reach out to our support team at: https://support-en.sandisk.com/app/askweb
⚠️Be Aware⚠️This Item Dose Not Work With iPad Mini
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this usbc flash drive for my iPad Mini 6th Generation to backup some inportant photos, but low and behold! It would not work. then I realized I did not download the sandisk app sily me! Turns out it did not work with the sandisk app either. Do not buy this if you want to ise it with the iPad Mini 6th Generation
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that iXpand Drive app is not compatible with USB Type-C Connectors. Compatibility with lightning to USB Type-A to Type-C adaptors is not recommended. However, we recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481
Sandisk feedback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why purchase a Sandisk, when you can just back up your iphone to your labtop without going through itunes.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thanks for sharing your thoughts! While backing up to a laptop is a great option, our drives are designed for added convenience - when you're on the go and need access to your files or need to transfer it. Let us know if you ever need any help from our end. You may reach us at: https://support-en.sandisk.com/app/askweb.
Too complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy at the store said you just plug it into your phone and transfer pictures to it. Apparently you need an app. There's software on there that doesn't automatically play. You need to find the appropriate app. It took me a while to find an app that would work. In the end, it was too complicated for my liking.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry for the confusion and inconvenience you experienced. Some devices do require an app for optimal functionality, and we strive to make this clear in our product information. If you need further assistance, our support team is here to help. You may raise a ticket with us at: https://support-en.sandisk.com/app/askweb
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, no instructions. After repeated tries will not work.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thanks for sharing your experience. This drive is designed to be plug-and-play, so no setup should be required. If it is not working as expected, we recommend trying a different device or port. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb
- Cons mentioned:Heat
It Gets HOT in Temperature!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this does the job, it is poorly made and it gets really hot. It gets so hot you can hardly take it out of the device it is in. But if you leave it in your phone to long I think it will damage it because it gets to hot.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
The Hawk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small....easy to lose...couldn't figure out how to get usb a connector out...usb c connector was out when purchased.......not sure how to switch to usb a...returned it...
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .I understand that you were facing issues with your SanDisk Ultra Dual Drive Go USB Type-C. I apologize for the inconvenience caused to you. Since you have returned your Flash Drive, you could have also contacted us directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. For any further assistance please reach out to our support team available at https://support-en.wd.com/app/askweb.
Usb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put just my pictures on it and it said it was full bf i know it thrre is no way just from picture so i rate it a 1
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We would recommend you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and assist you in a proper manner.
flash drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not was I was lead to believe.. even store personnel couldn't figure out.. so I returned it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused. Since you have returned your Dual Drive, you could have also contacted us directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. For any other suggestions/ concerns, you may contact SanDisk® support at https://www.westerndigital.com/en-in/support/international-phone-numbers.
Nonexistent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is now new years day and still have not received product.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We regret to hear about your experience. I would suggest you to contact BestBuy customer service so this can be investigated. For any assistance with the product, please feel free to submit a support request at https://support-en.wd.com/app/askweb.
Scan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Wouldn't download info from my phone.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We would request you to submit a support ticket with our support team at https://support-en.wd.com/app/askweb so that we can investigate the issue and help you with an appropriate resolution as soon as possible.
Sandi s k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sandisk doesn't work. Im going to bring it back to bedt buy
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Cyndi,
We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very easily hacked device and when returned does not delete info permanently.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure they said it would be easy to load the pictures from my android phone. Not so... I still have not been successful. Not real easy for someone not tech savvy.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ARE NOT compatible with Windows 10. They wouldn't even fit into the USB port.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Scan disk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it as it didn't work with the device I wanted it to.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We understand that you were facing issues with your Dual Drive. W apologize for the inconvenience caused to you. Since you have returned your Drive, you could have also contacted us directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. For any other suggestions/ concerns, you may contact SanDisk® support at 1-866-SANDISK or submit a support request at https://www.westerndigital.com/en-in/support/international-phone-numbers.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not be accepted in my new computer. Will keep trying. I am hoping it's just user error
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
advertised as 64 gb, is 32 gb.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.title sums it up. packaged as 64gb. basically awful.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
SanDisk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t do what the sales representative said it would.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work the way I was told they would work. Very dispointing.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.