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Customer Ratings & Reviews

Your price for this item is $13.99
The comparable value price is $17.49

Customer reviews

Rating 4.7 out of 5 stars with 1198 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Ultra Dual Drive Go's dual USB Type-C and Type-A connectors, ease of use, and compact size. Many appreciate its ample storage capacity and compatibility with various devices, while also finding it affordable. A few users noted that the drive can get warm during extended use, and some had minor concerns about the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Usb type-c
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Getting Hot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wishing a better material outside. The pictures look like a painted metal but it is just a cheap plastic. It gets hot very fast. A metal outsole would help to dissipate heat better. Otherwise having both USB C and USB A is great concept for years to come.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb type-c

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping both ends would be metal, but only the USB c portion is metal. The USB a side is cheap flimsy plastic. Spend the extra couple dollars for the luxe model or whatever it is that's all metal.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this USB Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 2 out of 5 stars

    SanDisk Type-C Flash Drive Type-A/USB 64GB Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say…. This SanDisk product didn’t perform as well as another SanDisk Type-C Flash Drive I purchased in the past. Disappointed to find out that after I reinstalled this Flash Drive. Many of my pics were BLANK only showing the pic/file # .. Very sad to find out my pics were LOST in la la land…. :-( This isn’t BEST BUY’S fault in any way shape or form…. I purchased 2 of these and both of them LOST a number of my valuable photos… SAD TO SAY! What’s up with this SanDisk…. Poor quality control or ? On this product or what…. :-( The pic frame was totally gray in color. Other pics were ok last time I checked. Will not purchase again!!!!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software i cant figure out how to use it. I wes going to try to remove items from my phone. Now i have to pay 30 bucks to have someone else to do it for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right but the drive was a bit of a disappointment. The USB connector is all plastic and I suspect it will not last long. Very cheap construction.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® products are manufactured to sustain daily usages. If you require any assistance regarding SanDisk® product, please feel free and reach our support available at https://www.westerndigital.com/support/international-phone-numbers. SanDiskConnections

  • Rated 2 out of 5 stars

    sand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is easy to used but the storage is low is said 64gb but you can only get 40gb the other 64 most give out 55 to 57. if not for usb-c is not worth it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that what you are observing is the difference in the definition of one Gigabyte by Operating Systems versus all Storage device manufacturers. Operating systems use a binary system which will present a lower number of GBs than the decimal based system used by Storage Device manufacturers to define the capacity of products. This is due to the binary system representing a GBs as a higher number of actual bytes.

      For example: Operating systems define a 1GB as 1,073,741,824 Bytes. Storage device manufacturers define 1GB as 1,000,000,000 bytes.

      Also, you may research on the internet by reading tech blogs/ articles to know more about the same. For any other suggestions/ queries regarding SanDisk® products, please feel free to contact SanDisk Support and we would be happy to help! SanDiskConnections

  • Rated 2 out of 5 stars

    bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get it to work. Ended up getting it replaced

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we thank you for taking your time out and reviewing this Dual Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you. SanDiskConnections

  • Rated 2 out of 5 stars

    Data Transfer USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plastic case seemed flimsy, no protection for input connections. Ended up returning.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, thank you for taking your time out and reviewing this USB Drive. I appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as I was hoping but it does the job

    No, I would not recommend this to a friend