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Customer Ratings & Reviews

Your price for this item is $27.99
The comparable value price is $35.49

Customer reviews

Rating 4.7 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Ultra Dual Drive Luxe's USB Type-C compatibility, compact size, and ample storage capacity, finding it easy to use and well-designed. Many appreciate its versatility across various devices. However, some users noted that the drive can become warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    VOLCANO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VOLCANO! That's what this is. It's so hot... I am scared its going to explode or something. Maybe damage my port or set on fire. And I just got this. I didn't even transfer anything over yet.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience. While heat generation is normal, excessive heat is not expected. Please stop using the drive and contact our support team for further assistance. We appreciate your feedback. SanDiskConnections

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was not what I expected and hard to upload photos would not buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2-1/2 years of light used–then fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the form factor [very pretty, slick design] I would give it 5 stars. Unfortunately the reliability falls way short. I used it lightly [2-3x per month, household use] for 2.5 yrs. Rarely backing up >1GB in a session. Today I went to back up maybe 5 medium sized directories & got the dreaded error "The disk is write protected". I spent 30min with diskpart fixes, tried both ends of the drive–USB types C & A–and even tried it in a Macbook. [My drive was formatted FAT32.] No joy. Next time I'll try a different brand.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about the issue with your drive. The "write protected" error can sometimes be resolved through disk management tools, but if those steps haven't worked, the drive may need further troubleshooting or replacement. Please reach out to our support team for assistance. We appreciate your feedback. SanDiskConnections