Customer Ratings & Reviews

I like this scooter but it is easily stolen. This was the second one I purchased. The first one, exact same model, actually was stolen. It was locked up with a chain lock that was sort of huge on University of Cincinnati’s campus & the scooter was registered to her in the app, etc. but the thieves were able to steal it & apparently just use it without the tracking devices indicating where it was taken to. The chain and lock used to secure it were not flimsy either. It was a heavy duty chain. There needs to be much better anti theft features on something that you spend $650 on. I wish it had some kind of internal gps tracking that couldn’t be shut off by thieves or maybe it something that would prevent it from even powering up at all unless it it was paired with the app or a passcode entered- something?? What if when it did get powered up, you could see its location regardless? That would even be helpful. I don’t know- something more than what it has. Campus police said the scooters over $200ish are stolen constantly & people shouldn’t bother to buy them unless you’re able to lug the thing into class with you. This unit weighs 35 pounds & my daughter didn’t want to throw it on her back constantly. I used a dremel tool & etched her name & phone number on the bottom of it but I’m sure we’ll never see it again. So, the actual scooter itself is great. Buy it if you’re able to use it & NOT have to lock it up anywhere unattended because it will get stolen. Hers was taken while she was in a 50 minute class so it was just that fast. The exact model I purchased (both times) is the Segway - F30 Electric Kick Scooter w/ 18.6 Max Operating Range & 15.5mph Max Speed - Gray, Model: AA.00.0010.84, SKU: 6489376

Never had one of these before and I have to say it’s pretty fun to ride. 15MPH felt pretty fast the first time. You can ride this out of the box, without the app but you need the app in order to enable cruise control, set the speed to MPH (not KPH), unlock different riding modes, and unlock the full speed. Once you set it up you can use this scooter with full functionality without logging into the app every time. Out of the box it was as capped at 9MPH (shown as 15KPH). It handles hills poorly but I expected as much from reading reviews. It can actually handle some inclines but expect the speed to drop. At one point I was going 7MPH top speed up a hill. The weight is only around 30 lbs so it's fairly easy to carry around. I store mine in my apartment and also put it in the back of my SUV. The weight is less of a hassle to me than it just being a bit awkward to carry up the stairs since the handlebars stick out. The display is pretty simple and nice. It has a digital speedometer, headlight icon similar to a car, and 5 bars representing the battery level. If you want a more exact percentage your can use the app. The app also has an odometer and tracks number of miles ridden in a day. It does have to be stay logged in in order to track accurately (eg. I open the app before going on a ride and leave it open), Your screen can be off just don't close the app. Obviously if you don't care about tracking miles you don't need to use the app at all. Or you can just open it whenever you want to check the battery percentage more accurately. There's 3 modes: Sport (S), Standard (D), and Eco. I usually keep it on Standard but I haven't noticed a significant different between all 3 besides Eco caps you at 9.3 MPH. The biggest con for me is the range. It’s advertised as 18 Miles but expect 10-12. I road for 10 miles yesterday with only 19% battery left. I’m guessing this is very weight dependent and lighter people can go further. I’m about 160lbs for comparison. Overall I give this 4 stars because its decent for the price (I payed $420) and fun to ride for a beginner. 10-12 miles isn’t as good as I was hoping but it’s still enough for me to get around my city and explore trails.

It’s a great starter for any e-scooter, although I gave mine away to someone, while I had it for the past year it was great and a lot of fun. Now I own one that goes forty mph because I got confident on this one.

I really like this product it gets you a lot of places in a little bit of time I take it to school and I have to say it’s fun and convenient because if my parents would take me we would always have to deal with traffic but with an electric scooter I don’t deal with anything which is great and again convenient but overall this product is good

I LOVE IT TO GO BACK AND FORTH SHORT DISTANCES WHEN I DONT WANT TO WALK. IT IS A LITTLE HEAVY IF YOU NEED TO CARRY IT AND THE BATTERY DOESNT LAST AS LONG AS IT SAYS ON THE DESCRIPTION BUT OVERALL IT IS GREAT!

Its great for short distance gets you around pretty smoothly. I do wish the battery would last longer.

It is a perfect electric scooter the only issue is the electric port doesn’t close properly.

Pretty good for my time in ATL. Took me to the Beltline and back and to other parks with ease. When I moved to the DMV it’s been even easier to use. Mine has taken a beating and I’ve had it for nearly 2 years. Works pretty good still. Downsides: Wish grade clearance was better. If you weight above 150 you need something with more power for going up hill. 2: can’t extend the range on it. Other models you can but unfortunately for this one your stuck with the range it comes with. It’s almost enough. Almost. Speed is perfect for beginners. You don’t want anything faster than this without hand and elbow pads. Helmet of course so you don’t hit your head.

Fun and fast had trouble at first the app was giving me lots of trouble and still have trouble from time to time connecting to it but beside i would recommend goes faster the 18.6mph on sports mode it hits a top of 25 mphs and it could takes heavy bumps its easy to change during modes while riding cruise control easy to use aswell the brakes giving me all the confidence to ride if your wondering if it rides on dirt it can if the dirt isnt thick but it will be a really bumpy ride and if the dirt is thick it wont work on sports while on top speed it gave me about 1hr 30mins if you keep it on eco the whole time i could easily say it gives you 3 hrs

Had it for full two weeks before we decided to return it. Everything is good, very sturdy, extremely smooth, and fast. Unfortunately, it's just too heavy and was impossible to fold. My daughter had trouble every time trying to fold and unfold. What's the point of having a folding scooter when you can't fold it and its full size is too big for a compact SUV. I'd recommend for someone having better strength to buy it.

Everything you want in a start up scooter. Good range good speed 4 out of 5 for me because I want more range and speed and I wish it was lighter

Been waiting for a good sale on legit brands and saw this one on a great Black Friday deal and finally pulled the trigger! I've been mostly happy with it, and my gripes are just personal preferences. First, the limit of 15.5 mph. The scooter is plenty capable of going faster, but the limiter just doesn't allow it too, and for those looking to unlock higher speeds via region change, the firmware out-of-box is too recent for any of the apps I've found to make changes. Second, after prolonged rides (> 25 minutes), I get an error 21 which means the battery monitor system cant communicate with the battery, which I've hypothesized is due to overheating. I just turn it off for a minute then back on and it works again, so a nuisance but not a big deal. For riders near the max weight like me, you will need to kick-assist up big hills. However, for just fun, recreational use like me, it's great!

Easy set up but you need to download the app to use this product. I recommend downloading it first and then set up your product. Its fairly simple but will require about 5 mins of patience to get through all of it. After that its fairly simple get on scooter, push off and then you can hold down the throttle. I enjoy riding it around and even at max i feel comfortable riding it around with out any issues.

Great deal on a good scooter! Decent range and manageable speed, good first adult-sized scooter for teenagers.

Overpriced even for the almost half off sale price. Basically you are paying for the segway name. That being said it is a nice scooter however it is not extremely powerful having only a 300 watt motor. The app for it is nice except the guard mode is a little ridiculous because it doesn't disable the scotter like some others do it just makes it so it doesn't go as fast if someone steals it. But if you want a basic scooter and don't mind paying extra for the name then this is a fun scooter.

A great scooter for quick trips and isn’t too taxing on the knees and hips. Not crazy fast but it works for what I need it for.

Good value. Good range for the price. Kinda heavy which is the only downside.

I love this thing! It serves its purpose by getting me to and from the train station which is about a mile away. Level ground, she travels at a good speed but a slight hill, you can feel the decrease in speed. I’m not offended by it but the breeze through my hair is definitely a little less. Otherwise, great experience to my first e scooter.

Good smooth ride. Max speed and distance seem to be correct. Definitely a kick start scooter. Needs a push to start from dead stop

We purchased two of these scooters from Best Buy. One has far more power than the other, even when we switch drivers. Not sure why. But overall, they work good, they are fun, and I am glad we purchased them.