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Customer Ratings & Reviews

Your price for this item is $409.99

Customer reviews

Rating 3.8 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers praise the AIR Health & Wellness Executive Chair for its comfort, describing it as "worth the money." However, some customers have expressed frustration with the assembly process, citing issues with screw quality and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Not bad for a chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a chair imported from China which you have to put together. After minor cursing and scarred knuckle we put it together. I am 92.4 percent positive it will hold my fat carcass. If you are pleasing plump this may be the chair for you.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Comfortable chair for prolonged sitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair arrived in a timely manner and intact. Pretty easy to assemble- but instructions could use a little clarification. Gave 4/5 stars because of price.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly, Height adjustment, Reclining positions

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Screws don’t match for the asseby. Only one position for recline. Moves up and down by an inch only. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there. Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Returned immediately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was difficult to assemble and have it not look crooked. Also, it didn't raise high enough off the ground to be ergonomically correct for a standard height desk. I returned it the very next day.

    No, I would not recommend this to a friend