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Customer Ratings & Reviews

Your price for this item is $409.99

Customer reviews

Rating 3.8 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers praise the AIR Health & Wellness Executive Chair for its comfort, describing it as "worth the money." However, some customers have expressed frustration with the assembly process, citing issues with screw quality and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Assembly, Height adjustment, Reclining positions

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Screws don’t match for the asseby. Only one position for recline. Moves up and down by an inch only. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      Hi there. Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.