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Customer Ratings & Reviews

Your price for this item is $289.99

Customer reviews

Rating 4.3 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers commend the Fairbanks Bonded Leather Big and Tall Executive Office Chair for its comfort, ease of assembly, and suitability for big and tall individuals. The chair is described as extremely comfortable, sturdy, and supportive, making it ideal for long working hours. Assembly is straightforward and can be completed with the assistance of another person for the heavy backrest. The chair accommodates larger individuals with its spacious design. While some users found the chair to be larger than expected, the majority of customers are pleased with its size and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 126 reviews
  • Pros mentioned:
    Assembly, Comfortable

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serta big and tall chair is very comfortable the assembly is easy just follow the easy instructions and letter labels on the screws in the packet, it also comes with a Allen wrench everything you need to assemble it.. The arms are a little tricky to put on…All and all great comfortable chair.I ordered the chestnut .the chestnut is a dark chestnut.. The screws come in a plastic packet labeled with letters..it makes it easier to assemble..

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely comfortable for my needs compared to other cheaper chairs, assembly took less than an hour and the instructions easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Sturdy and Comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using over 7 months, very sturdy and comfortable. You can take a nap on it. Still think it is still a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, comfortable, and if you are a larger person ( like myself ) offers much better support than any gaming chair in a comparable price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Still going strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a small guy and I use this chair almost every day and it's still going strong. Comfortable to sit in. Over a year old

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Great chair, for a larger person.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the chair now for about 1 month, still tweaking the height and lean-back resistance for the perfect fit.... but I'm convinced I'll get it tuned up soon. I'm 300+ lbs and i feel comfortable with the padding and ease of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 4 out of 5 stars

    Pkeased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable large person chair. I’m 62 and was able to put it together all my myself. Excellent instruction booklet and all parts packaged well. Took off 1 star as I cannot figure out how to decrease tilt of chair. Otherwise very comfortable to use while working.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Comfy, big, and plush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable. It’s big and wide and very plush. Assembly was easy, does require 2 people when getting the back on, as the back is a little heavy. No need for extra tools as everything comes assembled. Instruction were in a weird spot though, so be sure to really look for them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great Buy. Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. I got the big executive size so i could cross my legs in the chair and still have room. I work 10+ hours on the computer at home, so co gort was a huge plus. I am 5ft 3 inches and 150lbs. If i sit all the way back in the chair, my feet don't touch the floor. But i put them up on a small stool under my desk so my legs dont swell.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable
    Cons mentioned:
    Damaged

    Rated 3 out of 5 stars

    Comfy Chair! Serta needs higher QC standards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is comfy and relatively easy to assemble. I ordered two based on the reviews of others. One chair back arrived with a cut and the other was 1/2” shorter on one side. Because these are now sold out, I decided to keep the uneven seat back. I am returning the damaged chair to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Back support, Comfortable

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is worth the money! It is very comfortable to sit in especially if you need to be working long hours. It is comfortable and my back does not hurt sitting in it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Very comfortable chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chair to replace one I had for 10 years. A bit of a challenge to attach the arms to the seat back but I prevailed. Chair with packaging weighs over 50 lbs. so I chose to have delivered. Chair is very comfortable and glides easily. Instructions for putting together could have been placed on top of inside contents.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable
    Best Buy Employee

    Rated 5 out of 5 stars

    Your cats'll love it too.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable chair through and through, strong and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this chair for gaming rather than the over priced gaming chairs. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Serta office chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Super comfortable. Perfect for a larger person.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for a bigger guy. Very comfortable and easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    good chair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent chair lasted 3 years then the shock to hold the chair height went, the backrest hold failed also, and the first tear on the bottom pad of the chair happened, used every day for almost 3 years, comfy chair, and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to assemble .heavy duty setup

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfortable

    Rated 5 out of 5 stars

    Great office chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to put together. Would recommend to anyone wanting a great office chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable
    Best Buy Employee

    Rated 4 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a year and still going strong, very comfortable, only downside is that the back is static and not movable so when you lay back you really lay back other than that worthwhile investment

    I would recommend this to a friend