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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 35 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are delighted by the Lautner Executive Office Chair's comfort level, describing it as "good quality and very comfortable." The chair's assembly process is also well-received, with customers appreciating the convenience of having Geek Squad associates assemble the chair at their homes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    bad chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with it - Bad Back , I have been using a chair to watch TV , for the last 10 years - this was an update to my old one . I can not sit in this chair for more than 15 min : It does not really recline , it only tilts back - back is to slanted - I need to sit straight up ... I need to return and exchange this chair

    No, I would not recommend this to a friend
    • Brand response from Serta Team
      Posted .

      We are very sorry to hear about your experience with the chair. We highly recommend reaching out to your original purchasing store to try and return or exchange it for another chair that may fit your needs better. We hope this helps!

  • Rated 2 out of 5 stars

    Stiff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest chair. I thought I was getting something else when I purchased it online. Very stiff. front of the seat sticks up and the top part kind of sticks out into your back. At least it does to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very stiff and the seat pushed sort of upwards and outwards. Just wasn’t very comfortable to me overall.

    No, I would not recommend this to a friend