Customer Ratings & Reviews

Sad to say I was replacing a previous chair of the same I've had for about 4 years. The previous chair started to tilt to the one side and didn't sit up as high as it used to. One time also during the course of 4 years they replaced the gas lift as that too failed. But this last problem with the chair permanently sitting at a tilt, was a FIRST, so we opted to get another chair of the same, since outside of those 2 issues it had been a comfortable chair and seemed well constructed other than that. Now 4 years later and just putting together a replacement chair of the same, it is obvious the quality is more subpar. The weight of the chair itself feels lighter than before, I pushed both the old chair and the new one, side by side and there was a noticeable difference, even in lifting up each of the chairs as far as weight. However the two other factors concern the bonded leather which is definitely MUCH thinner than my previous chair, and like what you see on the more cheaply constructed chairs for like $59-$100. Also the padding for the back part of chair and the very top is horrible, like they forgot to stuff and fill it in more. I'd forgotten this chair came with a 10 year limited warranty. Had I known the chair was going to be more cheaply constructed this time around I'd have opted to have them just replace the seat plate mechanism that appears to be the reason the previous chair began to tilt to the one side. I only realize that now because upon turning the old chair over today, you could plainly see that is what happened. A part of it had broken. However the weight limit of the person sitting on the chair did not exceed the amount stated for the number of hours per week. So I am quite disappointed in the Sealy brand based on the quality of this chair. Don't think I would be able to recommend it this time around. Especially given the price tag.

It took quite some time to put the chair together. There were no instructions OR MANUAL!!! Totally gave up and had a neighbor come over and he put it together (he told me that men don't use instructions...LOL...But it took him awhile to figure it out) Does anyone know how to get a manual for this chair???