Customer Ratings & Reviews
- Model:
- RV2620WD
- |
- SKU:
- 6514529
Customer reviews
Rating 4.3 out of 5 stars with 368 reviews
(368 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the AI Ultra 2-in-1 Robot Vacuum & Mop's mopping feature, ease of use, and mapping capabilities. Many appreciate the convenience it brings and how well it cleans. However, some users have concerns about its battery life, noise level, water tank capacity, occasional setup difficulties, and how it handles obstacles.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Confusing but good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent product that is confusing to set up and need constant tending.
I would recommend this to a friendRated 1 out of 5 stars
Nightmare turns glorious after return to store!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading about of reviews here, I grabbed this guy on sale hoping for an awesome experience with my first robot vacuum. It was, indeed, not awesome. After failure to setup for “error 6” and spending hours trying to resolve it I caved and returned the hunk of junk. After further review online it’s a very common issue with these things and I should’ve dug further. Right out of the box or months down the road it plagues them. I guess I was one of the fortunate ones that it happened straight out of the box. Grabbed a bObsweep on an even better deal that I lucked up on seeing in the store and couldn’t be happier!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Matthew,
Thank you for taking the time to leave a review.
We're truly sorry to hear that your experience with your robot vacuum wasn't what you expected and that you decided to return it. Your satisfaction means a lot to us, and we'll definitely pass your feedback along to the appropriate teams for future improvements. We hope you'll consider trying our products again in the future.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
frustration my robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a VERY HARD TIME WITH Setting this up, I have it up and charged but I have no clue what to do next.
No, I would not recommend this to a friend