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Customer Ratings & Reviews

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$319.99
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Comp. Value: $399.99

Customer reviews

Rating 4.5 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are impressed with the FlexFusion Air Straightener & Hair Dryer, Fusion Ceramic Brush Styler, with Auto-Wrap Curlers & Concentrator, particularly its ease of use, hair styling capabilities, overall performance, and quick drying time. The product is also appreciated for its power. However, some customers have noted concerns about the noise level, weight, and size of the flat iron.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Noise level, Weight
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Beautiful looking system but too much work to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the beautiful mauve color that the Shark FlexFusion system comes in. It’s even prettier than the lavender color of the FlexStyle system. The darker accent color on the brush and straightener is just the right offset, making it a very classy looking set. If I judged by looks alone, I’d give it all thumbs up, but of course, that wouldn’t be a practical reason to get a hair styling system like this one. Unfortunately, though, the versatility of the system really didn’t live up to my expectations in using it on my thick, longish length hair. A plus is that the blow dryer, when used on its own or with the brush accessory, did dry my hair in half the time it normally takes. But it took twice as long with the curling wand or straightener attached than usual. The FlexFusion dryer is slightly heavier than the FlexStyle one, but it is also irritatingly loud. Loud to the point that I suggest wearing some quality earplugs to protect your eardrums when you’re using it. The bulky power cord is heavy also, adding to the weight and strain of the dryer on your arm during use. Use it with the straightener attached and you’ll almost need a crane to lift your arm! The straightener added also makes the dryer almost 2-feet long and that’s a lot of bulk to have to deal with. I want to dry and style my hair, not lift weights! The weight of it with the other included styling attachments was much more manageable. Even though it was somewhat of a pain having to switch between a left and a right curling wand for uniform spiral curl direction, the spirals looked great. The curls, however, were short-lived and needed a do over after 2-3 hours. And it seems they lasted the longest when I styled from dry hair than from wet. I didn’t get the full benefit of using the straightener attachment because it was just too unwieldy and awkward to use on my entire head on my own. Even after trying the FlexFusion system various ways multiple times, a regular dryer, flat iron and curling iron is less strenuous and more efficient in my opinion.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Does the job but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attachments are nice , & the tool does what I need however it’s way too loud. Especially being right next to my ear. I measured 95db.. that’s loud! You have to switch the curl wraps depending from left to right. I have long hair so the length of the curl attachments could be longer. You also have to hold down the cooling option which doesn’t cool down properly. Takes at least two minutes before you feel any cool air.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Alisa,

      We appreciate you taking the time to share your review.

      We're truly sorry to hear about the issues you've faced with the sound and performance of your Shark FlexFusion, as it has not met your expectations. Your feedback is important to us, and we will definitely pass it along to the appropriate teams to help prevent this from happening again. To ensure you are getting the most out of your product, please reach out to us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Drying time

    Rated 2 out of 5 stars

    Shark Flex Fusion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brush not easy to use con straight hair. EXcellent air dryer. Dont like the brush. Dont like the iron. Too pricey for what it is.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We truly regret to learn that you're not satisfied with your FlexFusion. Rest assured, we will pass along your feedback to the appropriate teams for their future product considerations. If you need assistance with your product or would like some tips on how to make the most of it, please feel free to contact our team at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not with the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. The flat iron is very difficult to use. Hard to hold and hard to control.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the HD641S wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Dried the hair out instead of making it smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use this item I purchased for my salon it actually dried out the hair don’t believe it’s for African American hair

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Tomika,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your FlexFusion. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. We can also provide you with some tips and tricks to improve the performance of the unit.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a lot of gadgets time will tell should come with a case for the price had to order generic one and see if it works

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We hope that you like the HD641S model .If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Just ok not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife not as good as expected. Returning

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Ryan,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark FlexFusion, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean