Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Cart
Main Content

Customer Ratings & Reviews

No content
  • The image features a vacuum cleaner and a bottle of cleaning solution. The vacuum cleaner is positioned on the left side of the image, while the bottle of cleaning solution is on the right side. The vacuum cleaner is designed to help clean carpets and other surfaces, while the cleaning solution is used to enhance the cleaning process by removing dirt and stains.
  • The image features a Shark vacuum cleaner with a self-cleaning system. It is designed to vacuum, mop, and clean itself simultaneously, making it a convenient and efficient cleaning tool. The vacuum is placed on a wooden floor, surrounded by various cereal pieces, showcasing its cleaning capabilities. The 3-in-1 cleaning system allows for quick and easy cleaning of different surfaces and areas in the home.
  • The image features a dog lying on the floor next to a bowl of cereal, with a spoon and a fork nearby. The dog appears to be looking at the camera, and there is a person standing in the background. The scene is likely a playful moment captured in a home setting.
  • The image showcases a self-cleaning system for a vacuum cleaner, featuring a brushroll and a rinse cycle. The brushroll is designed to efficiently clean carpets and other surfaces, while the rinse cycle helps maintain the cleanliness of the vacuum cleaner itself. This system ensures that the vacuum cleaner remains effective and hygienic, without spreading any mess around.
  • Odor Neutralizer Technology for a fresher-smelling home. Fast drying, streak-free, leaves no residue. Formulated for ALL HARD FLOORS and AREA RUGS. Shark HYDROVAC MULTI-SURFACE CONCENTRATE. For use with Shark TydraLac - Instantly reduces odors. Use on hard floors and area rugs.
  • Instantly reduces odors. Use on hard floors and area rugs.
  • Cordless convenience. Clean anytime, anywhere without the hassle of a cord.
  • The image features a Shark VAC B self-cleaning vacuum with a blue and black color scheme. The vacuum is designed to tackle tough stuck-on stains with its Stain Boost mode. The vacuum is shown in action, cleaning up a dirty floor with a blue and black color scheme. The image also has a caption that reads "Stain Boost mode. Tackle tough stuck-on stains."
  • Multi-surface cleaning for hard floors, tile, stone, laminate, and area rugs.
  • The image features a Shark HydroVac cleaning machine, which is designed to clean various surfaces. The machine consists of a clean solution tank, a dirty water tank, a filter, and a charging dock. The cleaning machine is equipped with a brushroll that has been treated to resist mold and mildew growth. The machine is designed to be used with a concentrated cleaning solution, which is stored in the clean solution tank. The dirty water tank is used to collect and dispose of the dirt and debris removed during the cleaning process. The filter helps to remove any impurities from the cleaning solution, ensuring that the solution remains effective and safe to use. The charging dock is used to recharge the cleaning machine when it runs out of battery power.
  • Shark HydroVac MessMaster Product Overview video video 0 minutes 22 seconds
  • Shark HydroVac MessMaster Trailer Video video 0 minutes 43 seconds

Shark - HydroVac MessMaster Heavy Duty Cordless 3-in-1 Vacuum, Mop and Self-Cleaning System For Floors & Area Rugs - Multi

Model:
WD261
SKU:
6582327
Highly rated by customers for:
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 39 reviews

Write a Review

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
77%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and how convenient the HydroVac MessMaster is for cleaning floors and rugs. Many appreciate its quick and efficient cleaning capabilities, making it ideal for busy lifestyles. The self-cleaning system is also highlighted as a positive feature. Overall, users find the product simplifies their cleaning routines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews

  • Multifunctional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente I loved It cleans my white floor very well, which with older ones would have been left all foggy.

    I would recommend this to a friend

  • Great chouce!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning took! Love it! Would recommend it over and over again!

    I would recommend this to a friend

  • A game changer for home cleaning!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Hydro Vacuum, and it has completely transformed my cleaning routine. This powerful machine effortlessly tackles both wet and dry messes, making it perfect for everything from spills to deep cleaning carpets. The suction power is incredible, leaving surfaces spotless, and the water filtration system ensures that the air stays fresh and dust-free. I also love how easy it is to maneuver, and the large water tank means fewer interruptions during cleaning. Overall, the Hydro Vacuum has exceeded my expectations, making it an essential tool for maintaining a clean and healthy home! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Shark Hydro Vac messmaster

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of sweeping and mopping especially in the weekday when work is exhausting this is perfect for a quick clean and go. It picks it dirt, food mess, and mop at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its super compact dont love the noise and cleaning the dirt traps super useful and easy to set up

    I would recommend this to a friend

  • Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum mop at a great price! Makes cleaning carpets so easy especially if you have pets. Love that it is cordless as well and that it has nice power to it.

    I would recommend this to a friend

  • Gets floors wet, not clean.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product kinda sucks. It gets the floors super wet, but doesn’t really clean them. And every time you pull back or vacuum up against another surface, it leaves dirty water all over the floor. Even though I put it through the clean cycle regularly it started to stink, and doesn’t pick up at all like advertised. Doesn’t come close to living up to the Shark brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We genuinely regret that the cleaning performance of your HydroVac MessMaster hasn't met your expectations. We will absolutely share your feedback with the relevant teams for consideration and potential enhancements. Please don't hesitate to reach out to our team by phone at 1-855-427-5127 and we'll be more than happy to look into this for you.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a skeptic at first but glad we purchased this. My floors never looked better. Easy to use and clean out after done. This has been perfect for our wood floors, to tile and carpets.

    I would recommend this to a friend

  • LOVE!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommends. I absolutely love this mop/vac. I have two little kids and if you know, you know! They don’t stand a chance with this!

    I would recommend this to a friend

  • Whole Enchilada!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum gathers all kind of messes, the only thing battery do not last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Highly recommended

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I did this year it makes my life easier and I actually want to clean my floors. I highly recommended

    I would recommend this to a friend

  • Overall Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccuum does a great job of picking up small pieces of dirt and mopping on hard floor surfaces. Overall happy with this product. Only complaint is that it does not hold much in cleaning fluid so requires quite a bit of refills and that the charging station fills up with water during the "self-clean" mode and sits there unless you dump it out.

    I would recommend this to a friend

  • Easy to use easy to clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. Love it. We have a puppy and this is the best thing. I just wish you didn't have to buy their detergent for it.

    I would recommend this to a friend

  • THIS IS THE BEST!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this mop-vac!! It’s everything I’ve ever wanted in a mop and vaccum! I’ve been wanting this for sometime now and finally decided to get one!!! I’ll never use anything else! It makes my floors feel and look so clean! I love that Shark sells the disinfectant solution to add that extra cleanliness! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This change my life I recommend for anyone who looking to live a healthy life

    I would recommend this to a friend

  • We Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love It!. Cleans very well and easy to use. Does not leave streaks on the floor like our old one did ;)

    I would recommend this to a friend

  • Junk

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of brands and models out of them all. this was the worst. It leaves a lot of liquid on the floor it does not clean it all up. If you have pets, forget it. this one struggles so much to keep up with cleanin dirt, hair, and urine from tile. i have had to hand wash my floor. SAVE YOUR MONEY! I am going back to Bissell!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your vacuum. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Shark Clean

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love that it cuts my cleaning time in half.

    I would recommend this to a friend

  • 5 stars hands down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Wouldn’t change this vacuum for the world!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Shark wet dry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very easy to use and clean.i also received in a timely manner

    I would recommend this to a friend
Page 1, Showing 1-20 of 39 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on Twitter
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.