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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good TV with a Remote Lag Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia works well and the picture is clear. One downside is the volume. You will need to turn it up to hear the dialogue more clear. That can solved with a soundbar. The biggest downside is the lag time from the remote. It will take several seconds for a response upon starting up. After the TV has been on a for while, the lag time for response drops off. Since this is not my main TV, it has not been a big issue, but it could be for others. Hopefully there will be an update to improve this feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CTVA, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. Dave Sonystyle

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Size for smaller area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV & lite weight too for anyone to move. The volume is not very good. Still working with Sony on this problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scarlett1145, We appreciate your feedback and we will note it for future improvements of our products. We thank you for your time! - Jerome Sonystyle

  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the volume issue I'd like to see a different configuration or wireless headset come with the TV. The picture is great and the ease of use is a ++ for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television: easy setup, excellent picture. The only setback is the volume (which is the most common complaint). Other than that, great television and I definitely recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is when you vie in HD the volume lowers quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good tv for a medium size room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv very much though the volume is not so good, clarity is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool picture, volume could be better. Sharp and fancy

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. I only have wish the volume didn't have to go up so high in order to hear.

    I would recommend this to a friend