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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.7 out of 5 stars with 1641 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, colors, OLED display, sound, easy setup, gaming experience, and price. They appreciate the stunning visuals, vibrant colors, and excellent sound quality. Customers are negative about the remote control, which is considered cheap and prone to malfunctioning. Some also find the TV to be expensive compared to other brands and have concerns about its limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,641 reviews
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    My thoughts on the SONY A80K OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value TV, imho. I like Samsung electronics, too. But lack of Dolby Vision and Dolby DTS support excluded Samsung television from my list. The LG C2 looked very, very nice too. But it was a bit pricier, but had an an arguably brighter screen. The A80K does have slightly less brightness, but it displays very well in our fairly bright family room. The Sony does everything pretty well. Absolutely no blooming, layering, stuttering, and displays colors accurately and vividly. Blacks are inky black. Settings are easy to change and very user friendly. TV sound is good but I use a Vizio soundbar without any compatibility issues and it sounds great. It’s a very well constructed TV and very little wobble noted with its well engineered stand with adjustable width. Another outstanding feature of the A80K is its anti-reflective screen technology. Our TV, when not on, clearly reflects windows which are opposite the TV placement. This was deeply concerning to me until I turned the TV on. Reflections disappeared and when the screen displays a lighter background, you can very faintly see a momentary reflection but it is not distracting. At all. The TV seems very good for upscaling lower content movies and TV. It’s excellent for sports. The A80K really shines when playing 4k movies. I couldn’t be more impressed!! Wide viewing angles is nice for our seating arrangement, which is fairly wide. Overall, we are completely satisfied with our choice of the A80K over the other brands. Especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithdP, we're glad you are enjoying the performance of our product! he revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    An Incredible OLED by Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last few TVs I owned were by Samsung, the last of which was a 4K LED from 2016 (KU-6290 to be exact). This is my first time owning a Sony or an OLED, and the bottom line is that this is a huge upgrade in every conceivable way. Colors are vivid and full of life while remaining amazingly accurate, only a few minor adjustments were needed out of the box. Digitally shot films and shows appear very clean crisp, while film grain from other sources is rendered in a way that looks very natural and refined. OLED certainly looks its best when viewed in a dark room, but brightness holds up surprisingly well in bright room with various light sources as well. Motion is rendered impeccably well, especially compared too my preceding Samsung TVs. The built in speakers provide serviceable sound, and the sound calibration feature that utilizes the remote’s mic is a nice touch. Apps load quickly once TV is booted up, Google TV interface is snappy and easy to navigate. The ability to customize input layout lends great sense of convenience and control. Overall, this is easily The best TV I’ve owned so far. Purchased as an open box item, it was practically brand new with only a few hours of use and yet nearly 50% off the current regular price. Even if I paid full price I’d feel as though it’s a worthwhile investment. If you’re in the market for an OLED, this is a high quality model for the asking price and I couldn’t recommend it more highly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shimmy, Thank you so much for the 5-star rating! We are so glad to hear that you found the best TV for you! The XR65A80K is an awesome upgrade! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    State of Art Television Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has trully outdone themselves with this television. The picture quality, ease of use, and setup is like nothing I've ever seen. All of this, complemented with the Sony signature sound quality, it is a best in class product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnybrasco, That's fantastic! Thank you for sharing such an excellent experience so far on using your BRAVIA XR A80K OLED 4K TV. We are thrilled to hear that you are satisfied with your purchase and you are enjoying the very good picture and sound quality of the TV. Good to know you like the ease of use and setup. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    First new TV in 10 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is top notch. Color is amazing and I love how simple it is to adjust the settings for picture mode, brightness, etc. The setup for Google was pretty easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Oled, Picture quality

    Rated 5 out of 5 stars

    Great upgrade from Sony 65XBR 930C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome oled Supports vrr allm with hdmi 3 and 4 (must go in tv settings and change mode) Sound is impressive with TV by itself! Bright, but easy on my eyes, they are sensitive to super bright TVs while gaming. This tv does not disappoint! Differences from Sony a80j a minimal New model is thicker, but picture is better, also sound is better. If you get out have the a80j, be happy this tv isn’ta huge upgrade. The a80j has a more premium feel. This tv ultimately costs more for a minimal upgrade. If your in the market and are considering this tv vs lg or Samsung I’ll just say, the Sony is more refined.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSeanDon, That's great! We're glad to hear that you are happy with your purchase! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    I love having that “at the movies” experience!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my Sony Bravia TV! When I went to Best Buy to replace my 40” flat screen I told myself I was going to look at the 55” TVs. The sales guy who came over to help me was showing me the 55s. Then he took me into a showroom with the BIG screens, I thought I was at the movies! He showed me differences between the screens and their pixels/clarity(?). I fell in love with the 65” Sony and made that my purchase. The delivery and set-up was perfect for me. The Geek Squad mounted it on my wall and centered it perfectly over my 75” electric fireplace. They also downloaded the streaming services that I have. There was a slight learning curve for me because I’m not that tech savvy but it is worth it. I am very happy that I purchased the 65” Sony. I had a smaller Sony in the past. The picture lasted for years, the entire time I had the TV! To me, Sony is very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best OLED for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV I have zero complaints and sony nailed it People who talk bad about the tv need to take some time and start learn how to configure it correctly. There is plenty of YouTube tutorials that show u how to get best of this tv I use inbuilt apps also my ps5 . That’s all . Tv have zero issues work great Only thing is I wish remote have back lit but I do my t care.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NuwanN, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Favorite TV so far!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The picture quality is great and it's easy to use. This is my first Sony TV and I like the accessibility and picture quality better than other TVs. I've had this TV for almost a year and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first OLED TV and absolutely love it!! Picture quality is spot on. The depth range of all colors makes the picture look better than real life. Audio quality is great. No need for a sound bar or home theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattC, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    OLED is the Truth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smokes this TV highlights any bright neon colors to the max. I thought I would end up getting the A95k because of the brightness of it vs this A80K. I was blown away coming from a LED 65 x900f. Details are crispy and darks look amazing on 4k content. Gaming is awesome with VRR. The stands are gorgeous and very easy to install. Please read the instructions carefully when unboxing as you should not touch or hold the panel. The remote could use a backlight which I might upgrade in the near future but I might just need to learn the remote better. Google TV still works amazing. I gave the sound 3 stars because it's not that great which isn't an issue for me as I use an external receiver for surround sound. Get this TV if want an OLED and superior Image processing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Breadface, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    DoreenC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has excellent color, picture, and very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star review, DoreenC! We're glad that you are impressed with the picture quality of your new Sony TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony, TV’s

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best OLED TV SONY has definitely produced a major contender. For the price range it has the most amazing picture. The built in google and apps are also key for everyone to have a great experience. The black levels and color arrays are beautiful as Sony goes with a more natural look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankR, We're glad that you have a great experience with your new TV. We also appreciate that you like the picture quality, features, and build. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture with Vibrant Colors Throughout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony XBR-65X930D went out with green vertical lines after 7-years. Unable to repair it with new T-Con Board, I upgraded to this new Sony 65” XR A80K OLED. I am blown away with the excellent picture, vibrant colors and true black, throughout the screen. The only issue I experienced, after a week, was a HDMI-4 Port malfunction overnight. I contacted Sony Support anyway, they updated the firmware to the latest version; everything has been working without a glitch since. Note, since there is no RCA-In Jacks, I purchased a Canon RCA/Video Adapter from Crutchfield, to run a legacy Nintendo device; connected it to Video-1 port and works perfectly. Also, I route Audio thru my SONOS Speakers. I am very please with my purchase of this TV and highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hequito, Thanks for sharing your experience with us. While we're sad to hear about your X930D TV, we're happy to hear that you have upgraded with the new 65 inch A80K 4K OLED TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We also appreciate your comment about RCA plugs/connections but we're glad that you're able to manage setting up your speakers. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Absent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next picture quality. Don't skimp on the LED technologies. Go for good quality OLED. Google TV w YouTube TV works perfectly. One interface for all your micro services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisGo, That's great! We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is still the best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Sony TV was nice for the time but they had a problem with the screens where Sony replaced the set as a trade out but it was with a referbished set. I had a feeling that at some point that TV go out in some way. Well that day came on a power outage that took out the power pack. I have another with a glass border that has out lasted that one and it is still going. It was a very good brand back in the day and hopefully it still is. This new TV is very nice for the price and the imaging is very crisp and impressed with the sound no matter where you sit the sound seems even. It is larger than what we had before and it definitely shows with full screen image that can be viewed from anywhere. So far it has been a very good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodbuy, Thank you for the 5-star rating! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65 Bravia OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV's qualitywise in it's class. Beautiful picture and sharp colors. Black is very distinct. Easy to maneuver from different inputs. An overall top notch TV. The size is perfect for a big room for group viewing or for a nice theatre type experience in any screening room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred, We are thrilled to hear that you are enjoying the picture quality and function of the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our ten year old 65” tv (which now resides in our sons garage) with a Smart TV. We researched many different TV’s, talked and asked for advise from a very patient Best Buy sales member and chose this one. Picture quality is amazing, sound is great and looks nice without having the big border around it as our old one had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayV, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 65” Bravia OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with our Sony 65”. The picture is perfect. The sound is great. Colors are sharp. No pauses in action moves. It’s true what they say, ‘Sony, the one and only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamMandDee, Thank you for this amazing review of your BRAVIA XR A80K. We're glad you love the exceptional picture and sound quality of this great TV. Good to know that you are very satisfied with your purchase and you appreciate the sharp colors this OLED TV delivers. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The full package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know whether to spend up and get QD OLED, but this was so incredible i didnt even care. WOLED is perfect unless you live in a greenhouse and have unbearable light. A80k has perfect sound, and good out of the box picture. I messed around with the settings to tune it to how i like. Better than A90J, and the C2 makes everything look so manufactured. Sony processing and trilumonus pro makes it like ur looking throught a window. GAMING IS SO GOOD ON THIS YOU DO NOT NEED TO WORRY.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Money VERY well spent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dang TV I’ve ever had! Decided to upgrade to go with my PS5 and have the best possible graphics. I previously had another brand that was supposed to be high end but it didn’t last not even a year before I wanted to throw it out of the window. Very happy I upgraded and this Tv is so darned good!

    I would recommend this to a friend