Customer Ratings & Reviews

I’ve had this TV for a couple of months now, which I think is long enough to provide a decent review. To describe my situation, I have it wall mounted (that was a huge undertaking), and connected to several peripheral devices. (Xfinity 4k Cable box, Blue-Ray, FireTV 4k stick, and a JBL Bar 9.1 soundbar.) The remote is missing essential buttons to make it useful as an ‘all-in-one’ remote. To begin with, there are no “Fast Forward” or “Reverse” buttons. Those are necessary to use most cable DVR boxes effectively, as well as the FireTV that’s built into the TV. So, you can log into your Amazon account and watch FireTV, but you will not be able to fast forward or reverse, so to me, the app and remote that came with the TV are completely useless. A HUGE fail for Sony in my mind. The next thing it’s missing is the Record button, so you can't use it to record DVR things on your cable box. I wouldn’t mention this, but the TV actually "pairs" itself to your cable box, so it seems like it should have all the necessary buttons. Nope. Additionally, the menu options for DVR and VOR, and all the other items on the paired Xfinity 4k Cable Box do NOT work, except the Guide button and channel buttons. There is no way to pull up the Xfinity main screen, to access recorded programs, so it’s pretty useless to me, and I’m forced to use my Xfinity/Comcast box remote. It’s the largest ISP in the US, so if it “pairs” properly with anything, you’d think it would be Xfinity’s boxes. FAIL again. The TV itself is crazy heavy, and although the mount I bought is for a 150lb television, it still seems feeble under the load of this enormous TV. And here’s something concerning… the back of the TV’s Vesa mount is 400x400. That’s really small for a TV this size, AND the screws are M6 instead of M8. Even Sony’s website says that for a TV this size the Vesa mount should be minimum 400x800 or 800x1200, and the bolts should be M8. I was (okay, I still am) seriously concerned about the feeble Vesa mount on this TV. The electronic setup process was painless, except that I don’t like that Google is involved, and of course they want to know everything about you. Your exact address, your phone number, your email address, and access to everything on your home network. That information was somehow sold or traded immediately, and before I even got finished setting up the TV, and I was getting Spam on my unused Google email account. I’ve had the account for more than 5 years, with zero spam until then. I miss the days when a TV was just a TV, and didn’t harvest and sell your life for a few cents. My JBL BAR 9.1 soundbar works flawlessly, and I did nothing to set it up except plug it into the HDMI 3 eARC slot. Likewise, every other peripheral device I plugged in was recognized and functions properly, and completely automatically. (FireTV, Sony Blue Ray player, and Comcast/Xfinity box (except the button problem above)). I thought I’d like all the available apps, but as I said above, the lack of necessary buttons on the Sony remote control that comes with this renders it all but useless. Because of that, I don't use any of them... I just use my FireTV stick. I also really dislike that Disney, Netflix, and others have their own buttons. Completely unnecessary, and Sony should have used that space for useful buttons, as listed above. The good news is that the picture, is AWESOME. This TV is REALLY bright and crisp, and can be used in the brightest rooms. There is an easy-to-access 3-position control for brightness, so you don’t have to fumble with actual numbers. Dimming is automatic (if you so choose), but additionally there are 3 settings for overall brightness, and we love that. Sometimes at night you want to reduce the brightness, and those 3 settings are perfect for that. There is one anomaly that we noticed, and it’ll probably cause you a bit of a scare. My wife and I have been in bed in another room, and we regularly (like every night) hear the TV turn itself on for a second or two, then off again. It will do that once or twice a night, and we haven’t figured out why. Other than the sadly unusable remote, and that one anomaly, we love the TV. Hope this helps.

The television is typical Sony quality. You’ll have to spend time adjusting the picture ti your liking, but with a lot of adjustments available to tweak, it’s a knob twisters paradise. Of course, no TV is perfect. If you’re looking into “blooming” this or “bleeding” that, well, you’ll find problems in anything if you look hard enough. I work in broadcast so my eye is a bit more sensitive to picture quality issues but for a TV in this price range, it’s more than fine for me. 4K looks great and so does 1080P programming. I am not a gamer so I don’t have any input on that. If you look at fast video action on the screen, it pixelates a bit but I expect that at 60Hz. I can’t stand the higher refresh rates on broadcast or streaming material so I leave things at 60Hz. The bottom line is this: for $2000 it’s more than enough TV to satisfy the knob tweaker. I didn’t want OLED because my room is very bright. Regular LCD is brighter and works better in bright rooms. One negative, however. The software locked up tight once. It required a full reset to get it back so I hope this was just a once in a while problem. The WiFi and network cable streaming work great as well. I don’t like Google software but it looks good and seems to work OK. eArc can be hit or miss. Most of the time, it doesn’t turn my satellite receiver on. I do like the voice command remote but I wish it still had the number keys. All in all it’s a good TV. It’s not perfect, but it does look better than some of the other brands.

I am an avid tech nerd. I am also a savvy shopper. I favor Sony for their tv menus, nits and color profiles. I have personal experience with the Sony x900h, x950h, TCL 6-series, Toshiba Fire TVS, Samsung Q70, and projectors from BenQ and Epson. I know my TVs and what I like.. Samsung absolutely never again. Toshiba for college or low budget. TCL best bang for your buck. Sony X950h is still my favorite. I have stared at Bestbuy TV walls for days and hours. I really want the Sony A90j or X95k. The only other brand I would pick is LG and that would be the C2 or G2. After staring at their walls even after my purchase I kept trying to calibrate my new 85" X90k to look as good as the nicer TVs. I got really close with the colors but not quite. HOWEVER the brightness on the TV is the winner here. It's eye searing. The local dimming is really really good for a $2k 85" full array tv. I have a 4k bluray collection and fully aware that even regular bluray looks and sounds better than streaming. I almost returned the 85" X90k to get a 77" A80k or an open box 85" x95k. I was even thinking about just going for it and spending $5k on an LG G2. Yolo!!! However I just started PC gaming and my gosh the X90k came ALIVE! It looks like the demos you see on the OLED at bestbuy. Now I see what I was mise. When I would go to the store they were playing high quality pc demos and this whol time I thought it was the X90k and needed to return it to get a better TV. I've done the research. If you have $2k. This 85" is the best bang for your bang for your buck. I would chose this over TCL or Samsung. LG doesn't make a good 85" LCD LED. Play some 4k blurays or PC games and you'll see what I was talking about. The Xbox was OK but PC and 4k blurays. Shweeew. Big smile to my face.

I recently upgraded my home entertainment system with the Sony X90 85-inch TV, and I must say, it has been an absolute game-changer! This television truly delivers an exceptional viewing experience that surpasses all my expectations. First and foremost, the size of this TV is breathtaking. The 85-inch screen immerses you into a world of cinematic brilliance, providing a larger-than-life display that brings movies, TV shows, and even gaming to a whole new level. Whether you're enjoying your favorite action-packed blockbusters or indulging in a weekend gaming marathon, the sheer scale of the screen engulfs you in captivating visuals. The picture quality on the Sony X90 is nothing short of remarkable. With 4K Ultra HD resolution, vibrant colors, and stunning clarity, every scene comes to life with impressive detail and depth. The HDR (High Dynamic Range) technology further enhances the contrast and color accuracy, allowing for a truly dynamic and immersive viewing experience. From the darkest shadows to the brightest highlights, the Sony X90 showcases it all flawlessly. Another standout feature of this TV is its exceptional motion handling. The X90 incorporates Sony's Motionflow XR technology, which minimizes motion blur and judder, resulting in smooth and fluid on-screen action. Whether it's watching fast-paced sports or playing high-action video games, the TV keeps up effortlessly, ensuring every moment is crystal clear and lag-free. Additionally, the sound quality on this TV is superb. The built-in Acoustic Multi-Audio technology delivers rich, immersive sound that complements the stunning visuals perfectly. The audio is well-balanced, with clear dialogue, detailed sound effects, and a wide soundstage that fills the room. If you're someone who enjoys a captivating audio experience, you won't be disappointed. On the design front, the Sony X90 impresses with its sleek and minimalist aesthetics. The slim bezels and slim profile make it an attractive addition to any living space, blending seamlessly with modern décor. The user interface is intuitive and user-friendly, allowing for effortless navigation through menus and apps. Connectivity options are aplenty on this TV, including multiple HDMI ports, USB ports, and Wi-Fi capability, ensuring you can easily connect and enjoy a wide range of devices and streaming services. In conclusion, the Sony X90 85-inch TV has exceeded my expectations in every aspect. It offers a breathtaking display, exceptional picture quality, immersive sound, and a user-friendly interface. If you're looking for a truly mesmerizing home entertainment experience, this TV is an excellent choice that will bring your favorite content to life like never before.

The picture is clear, color is very bright and vibrant, has great sound very loud. If quality is something you prioritize when considering a purchase then this is for sure a good pick. Excellent quality in all areas. One negative would be that it has some lag at first when turning on after being off for a while, needs time to boot up like a computer a little bit, but once its going there is no problems. Its not a problem anyway just takes a little time to warm up maybe a minute. My kids love playing their PlayStation on it the graphics and sound is amazing with games.

The Sony 85" Class BRAVIA XR X90K impresses with its exceptional 4K UHD picture quality, featuring vibrant colors and sharp detail thanks to the XR Cognitive Processor. Its sleek design with thin bezels adds a modern touch to any room. The Google TV interface is user-friendly and supports a wide range of streaming services, with seamless integration of Google Assistant for easy voice control. Sound quality is solid, enhanced by Dolby Atmos, though an external sound system would elevate the audio experience further. Connectivity options are ample, including HDMI 2.1 ports that cater to gamers with support for 4K at 120Hz. While it comes with a premium price tag, the BRAVIA XR X90K offers excellent value with its blend of performance, features, and design. It’s an ideal choice for those seeking a high-quality, immersive viewing experience. I love it!!!

I had been looking at tvs for a while but wasn’t ready to pull the trigger. Just so happens, my old tv of over 13 yrs, started to develop issues and finally the IR sensor went and you couldn’t turn the tv on/off or change the volume with the remote. Luckily we were using a Firestick so could still use it through the holidays. After the holidays, Best Buy was still having a sale so decided to jump in and upgrade. Decided on this model after seeing the clarity in the store and talking to an associate about features and what would fit best for my space. There is a lot of sunlight that comes in the room where this tv is mounted and it doesn’t wash out the picture or put a huge glare on the screen to where we can’t see anything. Picture looks great and the size fits perfectly on our wall. Delivery was quick and simple. The tv is heavy, it is 85”, so make sure you have at least 1 other person to help mount if doing it yourself. It was a breeze to set up and download all of the apps we already used. The one associate tried to get me to also purchase a sound bar because he said the sound would be muffled being against the wall, which is not the case at all. There are sound holes along the sides and top and bottom of the tv which point directly out the side so a sound bar is not necessary. Sound is very good without one. Only issues I had which seems to be common from what I found while troubleshooting, trying to log into the Apple TV app, make sure your tv has the most up to date firmware before trying to log in, or you won’t be able to, and the built in live tv seems to go through Pluto Tv and I had the tv freeze on me. Only way to get out of it was to unplug the power to the tv and restart it. Don’t know if that is from the Pluto side of things or the tv. Haven’t tried it again but I wouldn’t use it that much anyway. All in all, very happy with it and as my 5 year old says, “this tv is huge! It’s bigger than me!”

The Sony 85" Class BRAVIA XR X90K 4K HDR Full Array LED Google TV is an absolute showstopper in my living room. From the moment I turned it on, I was blown away by the stunning visuals and incredible sound quality. The 85-inch display is truly impressive and provides a truly immersive viewing experience. The 4K HDR Full Array LED technology ensures that every image is crystal clear, with vibrant colors and sharp details. What's even better is the TV's Google TV platform, which makes it easy to access all my favorite content with just a few clicks. The interface is user-friendly, and I can easily search for and watch my favorite movies, TV shows, and sporting events. I particularly love the built-in Google Assistant, which allows me to control the TV with my voice, making it even more convenient to use. But what really sets this TV apart is how it looks in my living room. The design is sleek and modern, with a thin bezel that makes the screen seem even larger than it is. The minimalist stand fits perfectly with my living room decor, and it almost feels like the TV is a piece of art. Overall, the Sony 85" Class BRAVIA XR X90K 4K HDR Full Array LED Google TV is an exceptional television that provides a premium viewing experience. Its combination of stunning picture quality, immersive sound, user-friendly interface, and sleek design make it the perfect centerpiece for any living room. I couldn't be happier with my purchase and highly recommend it to anyone looking for a high-end TV that truly delivers.

We recently purchased this Sony 85" BRAVIA XR X90K 4K HDR Full Array LED TV, and it's been nothing short of a visual treat. Sony's commitment to display technology is evident in the stunning visuals and impeccable picture quality. The 4K HDR support truly shines, and the Full Array LED backlighting enhances contrast and deep blacks, making every scene come to life. However, the Google TV operating system leaves room for improvement. It's functional but lacks the intuitive finesse of some other smart TV platforms. Also, we couldn't help but wonder if tech giants like Google have reduced Sony, once renowned for innovation in various tech fields, into primarily a display manufacturer. That said, it's clear that Sony's core competency remains in creating top-notch displays. If you're primarily seeking a television with outstanding picture quality and are willing to adapt to the Google TV interface, the BRAVIA XR X90K won't disappoint. Sony's commitment to visual excellence continues to shine, even if the software side leaves a bit to be desired.

So the first TV was broken. Called the 1-800 number and was taken care of. Best Buy brought another TV to my house and picked up the broke one. Great customer service from the store to the 1-800 number. To the TV. Great picture, easy to navigate.

I bought a few tvs back in 2017 and my Sony is the only one I haven’t had to replace. So when I wanted to surprise my husband for Father’s day with a bigger TV, I was set on Sony. I chose this one because the next step up is a big price difference. My husband loves it! The picture is clear, refresh rate is fast, it’s sleek and nice looking. The remote is the perfect size even though we use our Apple TV remote for the most part but the control is a huge improvement from other gens. I would recommend this TV over other brands, especially if you have a PS5. Sony stated they added extra visual components for the ps5 to look it’s sharpest! I do however recommend a sound bar. Sound isn’t bad, but if your house is loud, a soundbar makes a huge difference.

To call this a TV is an understatement! It's better to call it an 85 inch movie screen, which is BEYOND incredible! The sheer size is mind blowing (I'm 6 foot and it's longer than my wing span), the picture quality is so life like and the apps and features are over the top. No matter if I'm watching a movie, watching football or playing my PS5, this movie screen is simply incredible! If you are thinking about buying it, as my boot camp instructor said many years ago....DON'T THINK MOVE! This is a MUST BUY for anyone turning their living room into a home theater!

Absolutely stunning tv! I wish it was made in 98". Avid sports fan as well as game enthusiast (PS5), and this TV handles both excellently. I have owned several Vizios and a Samsung. This TV looks and performs better than all of them.

At 1st I was skeptical of buying this Sony TV. I have been a long time Samsung user. However, after listening to my friend I decided to purchase a Sony TV. The one thing I noticed the difference between the 2 brands are our Sony has more of a lifelike realistic picture. Samsung's colors are more vibrant. But I but I would choose the Sony TV over Samsung any day after purchasing the TV. My 1st was going to drop the size of the TV to get an old lead. I didn't think this 85" picture would look good. But I was so wrong.

Excellent picture, reliable unit with outstanding sound. Never had problems with a Sony product and the set-up team did an excellent jobs installing for us.

The picture is very sharp. Very clear the settings are easy to change and do what you want to do and it fits very nicely on my entertainment center

Definitely worth it and great size for large rooms. I wanted a 85 inch Tv for my basement theater room. I was going to get a cheap 85 inch, but I couldn’t bare the thought of buying a cheap TV. I’m glad I spent the little extra and bought this tv. I am extremely happy with it.

Great tv has great quality and great features I am very happy

Best tv ever made. Picture quality and color is amazing

The picture quality is amazing. This is by far the best television I have ever owned and it was the best purchase. The Best Buy rep was amazing because he helped me select a great soundbar system and recommended this tv after I told him what I wanted