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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.8 out of 5 stars with 446 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the Alpha 7 IV camera for its exceptional image quality, autofocus capabilities, user-friendly interface, and reasonable price point. While some users have concerns about overheating and battery life, many find these issues manageable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 446 reviews
  • Pros mentioned:
    Camera quality, Low light performance

    Rated 5 out of 5 stars

    Sony A7IV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Canon girl through and through, but this camera has really made me fall in love with Sony. I love the diversity and ability that camera provides. So lightweight and high resolution. Fantastic in low light and to travel with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaR,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy with our product and find it fantastic during travel. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-18-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    BEST HYBRID CAMERA ON THE MARKET!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CAMERA!! I work for FlyTribe magazine and this camera has been integral in the making of article photos, as well as digital photos for the social media account! The quality of the photos are absolutely stunning, and video content the Sony A7 IV produces is exceptional! Definitely one of the best hybrid cameras on the market, with a great price point!! Highly recommend to anyone looking to do quality film and photography!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ApacheFPV, Sony's commitment to customer satisfaction is our top priority. Glad you are happy with the Sony A7IV. That is a great camera! If you have any questions and concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. - Edward (11/9/2024) Sony Social Support. Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Overheating
    Best Buy Employee

    Rated 5 out of 5 stars

    I love this camera

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I friend of my recommend this to me and oh boy im so glad he did. The camera is a beauty, i love the screen flipping, i love the 33 megapixel it makes the picture much more better picture quality, also 1080 resolution with apsc that can make 1080 good as 4k which is crazy. Dude there’s so many things i love this camera does. Only problem is the overheating, but tbh that’s only in high setting and there’s way to go around it by using the flip screen feature to expell the heat, that or buy a camera grip. Overall really awesome camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Highly Recommend this camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is an amazing camera. It is a powerful full-frame mirrorless camera with great features such as great Image quality. The Auto focus is hands down the best, high speed continuous shooting and great battery life. It is a superb all-rounder and the features justify its cost. I highly recommend this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swathi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-7-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Photographers swiss army knife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly gets the job done, beautiful quality, better than the a7iii just because u wont have to upgrade gor a while, and way better than my old cannon rebel t7. Auto focus is awesome, and the custome setting’s definitely make it easy to switch to for any situation, shot music videos, advertisements, sports highlights, and being able to switch to photography on the fly is another amazing feature. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelSauter,
       
      Sony commitment to customer satisfaction is our top priority.
       
       
      Thank you so much for taking the time to provide feedback on your recent purchase of the Sony A7IV. We greatly appreciate your input and are thrilled to hear that you are enjoying the camera's beautiful quality. Sony has consistently pushed the boundaries of camera technology to provide our customers with cutting-edge products that stand the test of time, and it seems we have succeeded in your case. 
      If you have any further questions or need assistance with anything related to your camera, please don't hesitate to reach out. 
       
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    AMAZING PRODUCT.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best investment I ever made. The quality of this camera is absolutely impressive. It's lightweight and easy to use. The video quality is what I love the most about this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinJ,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback on the A7M4 camera. We are glad to hear it has been the best investment you've ever made. The camera's impressive quality and lightweight design are key features that make this camera remarkable. The camera's superb video quality is also something to love about this camera
       
      For any questions or concerns, you can reach us at 239-245-6360
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, great quality photos, amazing for begginers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CameronG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-13-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    From Snapshots to Cinema—This Camera Does It All!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Sony Alpha 7 IV with the 28-70mm lens! It’s been amazing for both video and photos. The 4K footage is super crisp, autofocus is spot-on, and the color quality is beautiful. For photography, the detail and dynamic range are impressive, and the camera just feels great to use. The lens is lightweight and versatile—perfect for everyday shooting. It’s made creating content way more fun and seamless. Highly recommend it to anyone serious about stepping up their photo or video game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing, i love the quality of the photos and videos. I am a photographer that shoots wedding and this is now my primary camera, its a wonderful choice for wanting to step into the professional grade of photography. Its easy to use, has breathtaking quality and is very ergonomic, it fits just right into your hand. Its a must have for hybrid photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbrahamA,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our ILCEM4 camera. We're glad to hear that you find our camera amazing and worthy to buy. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    CAMERA IS PACKED WITH FEATURES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been a great experience thus far! It offers many settings to adjust and take control of. I also love the ability to remap or rebind various buttons on the camera. Being able to set specific autofocus settings is perfect for certain situations and events. The auto focus is very sharp even on the base kit lens. I can’t wait to get more lenses to try out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielV, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Low light performance

    Rated 5 out of 5 stars

    Amazing camera, great for anyone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, coming from a 10 year old Nikon D7000, this thing is incredible. The AF system alone is a huge reason to go with this body. Low light photos are out of this world. The only con is the kit lens but if you're a pro, you already know that. I got the Sigma 50mm 1.4 to pair with this and its a monster setup. I am NOT a pro but use this as a hobby. Overkill for me but great piece of equipment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AZFK, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A7M4 camera and its improved AF system and low light sensor performance. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greatest camera I have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and very fast focusing. Continuous focus is extremely good!!! Feels good in my hands, not too heavy, not too light. Very good functions menu system and good amount of customizable buttons. The 28-70mm kit lens is not bad but don’t expect it to be super sharp. The attached birds pictures were taken with a Tamron 70-300mm lens. Very good lens for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really powerful camera for beginners like me. I haven’t really utilized all its features yet, but I can say that this thing is a beast for its price point. Easy to use and crispy videos/pics. I just need a better lense and I’m good to go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vote4Pedro, Thank you for taking the time to review this camera. We are happy to hear the performance and quality has exceeded your expectations Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My beautiful beast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous camera was an a6100. I've been lucky to have some paid gig enough last year that I decided to upgrade. I researched this camera well in advance before purchase. So I already that it's for me. Section 1: Transition from A6100 to It took a minute for me to adjust to the following. - Extra customization button. Helps a lot! - Screen flip. - Adjust to having more flexibility with dials. - Initially, the camera had no battery life so it took some time for it to charge at first. These are only observations, no complaints. Section 2: After about a week or so. - I like the menu tabs on the right-hand side vertically. - Excited to have two memory card slots. Waiting for CF express to come down in price - Stoked about the increase in MPS. I tend to print large so it helps - The form factor is good as my hands can get a portion of the camera. Section 3: What I didn't Use. - Video. Mainly because it is not required of me. However, I do want to use it for family gatherings Wrap up: All in All, the a7iv is right for me. I am still learning how to be more effective with having more options available to me. I've been testing the camera with the kit lens and it's ok. I did take pics with a 20 mm 1.8 G lens as the kit lens will not do it justice. The uploaded images were only modified to upright positions and converted to JPEG with LR. Nothing else. Also, I took a walk for 1hr and 15 minutes. The battery life at 75 percent. I took about 65 images.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid camera

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older DSLR and having decent knowledge from using the Sony a6000 this camera was a easy decision to buy. Very minimal learning curve if you have experience with DSLRS or other smaller crop sensor cameras. UI is nice. Overall design is nice. Nice button placements over the A7 III. Camera is super fast at 10 frames a second. Great battery life. Versatile memory options. Sony creators app for remote control or dumping pictures to mobile is a huge improvement over the play memories app all around it’s just a solid camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keith,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are satisfied and impressed by the camera's functionality and features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Sony a7iv is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. I’m mainly sitting photos but I’m not complaining about the video capabilities of this camera. I tested out the video portion and I enjoy it. Does everything I need. Battery life isn’t as long as my a7iii but it’s still lasts a long time. I have spare batteries anyway just in case. Overall love this camera. Especially presets for every mode. The flippy screen is cool and useful but I can take it or leave it. You’ll enjoy this camera. Bird autofocus is pretty awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a7 iv is my first camera ever and so far I think I made the best decision. It’s easy to use, the camera is not that heavy and functions very well. Been shooting with it for a few months now and the end result is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikki,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this as your first camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-17-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best professional camera

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im impressed great quality and great modes i love the landscape mode comes with the 33 megapixel at a stunning 10fps (burst rate) 120fps for video Another great thing i love about this camera is the battery life 110hrs depends the mode you use but its amazing paired with a backup battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A7 IV camera with SEL2870 kit lens. We are glad to hear that you loved the camera and that you are impressed with its great quality and capabilities. The new NPFZ100 battery bundled with this camera is an improved version that is tested for better performance and lasts longer. It's a really nice and dependable camera to have be it for photography or videography. Thank you for choosing Sony.

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sony A7 IV Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lot of time deciding on a new mirrorless camera..and the Sony A7 IV did not disappoint. Takes great photos and is very easy to handle. Great investment for aspiring photographers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drive,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed by the quality of the images this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-3-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great pictures fresh out of the box. The kit lens works for most situations, and the ergonomics are amazing. Definitely a great camera for those looking to step into something professional and also for those who have bigger hands. I grabbed this as a beginner because I had the money and it has been amazing learning how to use the features and just take photos in general with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zwill, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and that it has been a great asset to your photography adventure. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support Sony_US