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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 704 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Alpha a6400's impressive camera quality, ease of use, and lightweight, compact design, making it ideal for travel. Many appreciate the convenient flip-up screen and quick autofocus. While some users mention that the battery life could be improved and the menu system may take some getting used to, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 704 reviews
  • Pros mentioned:
    Auto focus, Camera quality

    Rated 4 out of 5 stars

    Great for anyone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly based on prior experience with Sony a7: To cut it short: a6400 is MUCH BETTER! When I bought my first camera (Sony a7), I had limited money and was too caught up in the idea of getting a full frame camera to be a “real” photographer. Although the a7 with the kit lens did take good photos, it is unbeatable to a6400 that has so much more features. (not to mention cheaper lens options!) If you’re trying to decide between this or older versions of full frame (since they’re similar budgets), I would definitely recommend this one (unless you want to take a lot of night pictures—a7 does slightly better in low light, but even so, you should save up to buy the a7s or something better given that you’re already going to spend 1k on these…for amateurs like me though a6400 is perfectly fine even for night photos) Some features that I love on the a6400: -SHARP images (the sharpness of a6400 kit lens is no where near the a7 ones) -and thus GREAT AUTOFOCUS (tracking focus even in video) -versatility of 18-135mm kit lens (honestly if you were to just use a single lens this would do mostly everything for you) -silent shutter!! (Underrated feature, since I didn’t realize at first how inconvenient it was to NOT have it on the a7) -in-built flash -flippable screen! (for that selfie) -touch screen (only in shooting mode-you can touch what you want to focus on) And if you have some extra cash to spend on, buy the Sigma 16mm F/1.4 (takes ultra crisp images + perfect bokeh) I couldn’t be any more happier with my current lineup of Sony a6400 + 18-135mm kit lens + Sigma 16mm lens. My only complaint for the a6400 is the horizontal banding/rolling shutter in some photos (esp under artificial light/ silent shutter mode). If buying, I suggest you look it up to see how you can prevent it. Even if you’re starting out or already a professional, I would definitely recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    Great camera for beginners and the more advanced!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stability. Captures amazing detail with 135mm lens. Good for beginners and more advanced photographers. Works well in super cold conditions. Weight is very light and portable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikaelaG, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-10-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus, Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lots of camera for $900.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the animal auto-eye focus available in a download. Features galore. Short life battery so get spares. The glass side of the flip screen is always exposed. Canon M-50 allows you to hide the screen side. Stunning clarity with the 18-135mm kit lens. SD card is not that easy to extract. Overall, well worth the money. Canon and Nikon are playing catchup in the auto-eye focus area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Perfect Camera For Creatives

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for live streaming, vlogging, and hobbyist photography. I love this camera and the quality shots and video i get from it. Its also small and easy to travel with

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBradley,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved and found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, the lens gives you a lot of options to play with and the battery life is excellent. They told me when buying that it might get overheated after recording for 30 minutes, however, I have noticed that usually stops after an hour and 10 minutes which I think is a great time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charles, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Excellent camera for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I have to say that this is my first camera. I have owned it for about a two months and I am still learning to use it. This camera offers many possibilities and it has a good auto mode for those who start using it without any time to read the instruction manual. The IQ is good, the size is adequate for traveling it feels high quality and sturdy. Picture and video quality is top notch, and Lighting fast auto-focus no regrets so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Weight

    Rated 5 out of 5 stars

    shoes for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is super good camera for colorful , not heavy and use very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're happy to hear that you are enjoying your A6400! Thank you for sharing your experience. - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is one of the best purchases I’ve ever made. I took a film class in high school and wanted a camera similar but still nice and a good price range. It fits all of those requirements and exceeded my expectations. The camera takes amazing pictures even just with the basic lends, and takes awesome videos. I can’t wait to mess with it more and be able to take more videos and pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaigeL, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera can capture amazing photos and videos for your project. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for both beginners and professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a few days of release Iv had the opportunity to take this camera to Havasufalls and recorded a 2hr speech a 3 days later. Have yet to be able to edit the raw pics from the falls because of the Lightroom update has yet to come. But very hopeful because of the ease of use. Battery consumption overall have been good. I didn’t not come from a previous model so I can not comment on the comparison. Tilts screen very useful. I don’t mind the hot shoe placement. Timelaps feature was a little hard to et used to. But after a few tries. It became faster and faster for me to came changes. Have already recommended this camera for the price. And Sony is over delivering in my opinion. Glad I stayed with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for- good for entry level hobbyist. Easy to use between user manual and readily available information on the internet. Included lens is find for where I'm at as far as learning how to use a digital camera rather than my phone, and can be upgraded in the future. Durable- I bring it hiking all the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPeazy,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-13-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Low light performance

    Rated 4 out of 5 stars

    Great First Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera. I plan to make YouTube videos with it. I’m still just playing around with it and trying to learn everything there is to know with the camera, but I do love it. The build quality is great. It shoots video in 4K and snaps some amazing daytime photos. Low light shots are a bit of a let down, and image stabilization is not as good as some of the higher end Sony’s. There are a lot of complaints about the menu, but honestly I don’t have a problem with it. Overall a great learning camera with a lot to grow into.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HirschM, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving your camera for filming YouTube videos! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall excellent camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a canon sl1, this adds a number of features that I wanted. Wireless connectivity, better focusing, fast shooting, compact body. I wasn’t super excited about moving to an entirely different lens system but at least there are TONS of e mount lenses. It’s actually one of the reasons I chose this over the Nikon z50. The 18-135 lens option is fantastic. You should either go for this one or body only and pick up your own lens. The 18-50 option is kinda meh. I picked up that lens secondhand due to its tiny size and totally regret it. The 18-135 is better in every way and gives you an extremely versatile focal length. I have had 2 issues. Occasionally when I tap the screen for focus tracking, it gets stuck and won’t cancel so I have to switch focus settings to get out or turn it off and back on. It only takes a moment and since I’m not a professional this doesn’t severely impact me in any way but if this camera was my income I’d maybe send it back. The other thing is the janky Sony imaging edge mobile app. Wish Sony would invest in making that experience better. Everything else about the camera is fantastic. Incredible autofocus, insanely fast burst, lens options, surprisingly comfortable body, compact for travel. There’s a lot to like and I plan on keeping it for a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thatoneguy,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your feedback about our a6400 camera! We greatly appreciate your kind words. We strive to deliver excellent products and services to our customers. Regarding your issue with the app, it would be great if you could give us a call so we can troubleshoot your issue, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing camera!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera!! I’m considered a beginner photographer and this camera is easy to use. Very realistic in color. Moving from mobile photography to camera, a whole difference, especially in saturation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that your A6400 is easy to use. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and hope you enjoy all the features your camera has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love my camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best camera for beginners and advanced photographers. Easy to use and the most beautiful photos!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TRPhotography,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback about our a6400 camera. We're glad to hear that you love your new Sony camera. Our goal is to provide a versatile camera that caters to various skill levels and preferences.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    My sonyA6400 purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first arrived at Potomac yard I wasn’t sure what lens to use but the worker helped me decided she talked about every key factor of the camara and convinced me and I’m glad I did. When I went to go pick it up at a different location I showed proof purchase and showed my ID and the process was simple because the workers are polite to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DilmaA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are satisfied with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly for the beginner like me. Its compact size and versatility make it great for on-the-go shooting without lugging around heavy gear. Also offers 4K video. Loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuyogM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-25-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. Full frame would definitely be an upgrade but I think this is the best camera that is not full frame.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FlexNXS, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera for pictures and video. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/05/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400 THE BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my camera. Its my hobby and this is the first camera I bought. Excellent photos, excellent videos, easy to share photos to my Samsung S23 Ultra. At first I found it hard to use it, but day after day I learned most of the settings. I definitely recomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Onii, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the A6400 camera. We are glad to hear that you think our camera can produce excellent images and videos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-22-2024 Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Start up camera

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly. It is a very good camera. Highly recommend a bag and a tripod. But very easy use. Good pictures. I will say alot of it has to go down to editing. Raw, photos are going to be very hit or miss, editing will help you make em better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jimmy, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus, Camera quality

    Rated 5 out of 5 stars

    Great product for the money!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent starter camera, main useful points is 11 FPS shooting, auto focus tracking great for video and high movement (kids). Great photo quality, look up a guide for best settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US