Customer Ratings & Reviews

I purchased the starlight blue DualSense controller from Best Buy open box, so my experience may differ from yours. The controller arrived in its original box, which was a pleasant surprise. The box looked like it had been opened but the controller inside was wrapped snugly in it like new. Either someone cleaned it very nicely before drying it and rewrapping it or it never was touched at all. I synced it with my PS5 and it connected, played around with a few games to make sure the haptics, active triggers, face buttons, microphone, speaker and battery all worked. No stick drift yet but I haven’t had any with my other DualSense controllers yet either. Overall in my opinion the DualSense controller is the best overall game controller yet made by mankind. It’s got a solid, premium feeling weight that’s backed up by cushioned backing to the buttons and d pad, which is important when you’ve got a built in microphone. The microphone is fine for voice chat and the built in speaker is loud enough. The analog sticks are responsive and spaced generously apart so you don’t bang your thumbs together. The next generation haptics and revolutionary new active triggers move controller technology forward, something competitors should emulate.

I love the new color of this controller. It really stands out. My daughter always uses it first when she is playing Astro's Playroom. The functionality of the controller is very good. Plus, it doesnt have any stick drift.

The grey color looks amazing and keeps its shine even when the controller isnt fully clean. Definitely worth it if youre looking for a controller that stands out withiut being too much. A few months in with no stick drift but get the Geek squad protection in case you’re worried about that issue.

Been needing a new controller after my old one finally got controller drift. This has been an absolute dream playing with and don’t get me started on the gorgeous color. Would recommend to anyone!

Its a good product, my first controller that come with the ps5 have drift y i trie to repair but always comeback the drift so i decide to buy another and this control with de color is beautiful and have good quality diferent front the firts one.

It’s really easy to use and even after a year still no stick drift is on the controller. Joysticks flow easily, and fits well in the hand

I purchased this controller for my kids. They love it. The spider man printing is very nice. It is working reliably for now. I am always concerned with stick drift that comes with theses controllers, but for now it is functioning great.

Good quality Playstation product like normal. Picked this one up after I dropped my last one too many times and got stick drift.

I bought my son this controller along with the Spider-Man 2 console covers when they first released. They complement each other very well. He loves it! It’s been nearly 1 year and 3 months since purchase, and the controller just started developing a bit stick drift.

Just like every dual sense controller, I’m sure stick drift will become present within the next week to six months. In the meantime, I have a nice looking controller in my hand.

Excellent quality, I’ve had the controller for a couple months now and no signs of use. No stick drift of any kind either, solid buy.

After over a year of using this controller fairly consistently, it has surprised me with its reliability and durability. All controllers should last this long, but the ps5 controller has been the best for me. Minimal stick drift after 14 months and still in great condition.

Pretty nice durable controller no stick drift and fast shipping

I love the feel of the controller! Holding it is really nice. Unfortunately stick drift has been a real problem for me. 2/3 ps5 controllers I’ve bought are unusable because of the stick drift. Maybe it’s how I use them, I’m not sure if others have had this problem or not

Love the color and response feels same but updated release .. wrks well no more stick drift

I love the PS5 controller. I had two of the white controller and recently bought a gray camo one. I love the all black controller. I bought this one with a plan to put a skin on it and it didn’t disappoint. I received a skin for Christmas and the controller looks amazing with the skin on it. I have not had any issues with stick drift with this controller since I have owned it. A problem that I have experienced with the original white controllers. I can even connect the controller to my laptop to play remotely. I would definitely recommend this item. I wish the standard price was just $10-20 cheaper, though.

The color of this remote is so beautiful! Great remote. Over time, the L/R sticks start drifting (i guess that's what I would call it) so def get insurance on this.

Felt very good in my hands! Very durable! Buttons werent sticky at all and no stick drift! All around amazing controller probably the best they have came out with in my opinion!

Bought this open box PS5 controller to replace 2 others that have stick drift. Bought it so I could take advantage of the Geek Squad add on warranty. The controller works falsely and looks brand new.

Best controller I’ve used, I love the solid black colors and I haven’t had any issues with stick drift like others have said