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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.9 out of 5 stars with 314 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 314 reviews
  • Rated 5 out of 5 stars

    PlayStation 5 Slim Digital – Next-Gen Power in a S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim Digital Edition is a true masterpiece of next-generation gaming. With a sleek, compact design, it fits perfectly in any entertainment setup while delivering top-tier performance. The built-in 1TB SSD ensures blazing-fast load times, and the 4K graphics are nothing short of stunning. Every detail pops, from the environments to character animations. This bundle comes with ASTRO BOT, a fun and immersive platformer that really shows off the power of the DualSense controller. The haptic feedback and adaptive triggers create a gaming experience that’s incredibly engaging and unique. It’s also fully backwards compatible with PS4 titles, so your existing game library remains relevant and playable on day one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 console is an impressive leap forward in gaming technology. Its sleek design and powerful hardware make it a standout in the current generation of gaming consoles. The PS5 boasts a custom SSD, which drastically reduces loading times and enhances the overall gaming experience. The graphics are stunning, thanks to the advanced GPU and support for ray tracing, which brings lifelike lighting and reflections to games. One of the standout features is the DualSense controller. It offers haptic feedback and adaptive triggers, adding a new level of immersion to gameplay. You can feel the tension in the triggers when drawing a bow or the rumble of driving on different surfaces. The game library is also strong, with exclusive titles like "Demon’s Souls," "Ratchet & Clank: Rift Apart," and "Spider-Man: Miles Morales" showcasing the console's capabilities. Backward compatibility with PS4 games is another big plus, allowing players to enjoy their existing library with improved performance. Overall, the PS5 is a must-have for serious gamers looking for the latest in gaming technology and immersive experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Experience Buying My PS5 from Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PlayStation 5 from Best Buy, and the entire experience was outstanding from start to finish. The ordering process was smooth and straightforward, and I was thrilled to find the PS5 in stock — something that hasn’t always been easy elsewhere. The customer service team was incredibly helpful in answering my questions and guiding me through the pick-up process. My order was ready right on time, and the store staff was friendly and efficient when I went to collect it. The packaging was secure, and the product was in perfect condition. What I appreciated most was how organized and professional everything felt. Best Buy really made the entire process stress-free, and I felt like a valued customer every step of the way. I’m now enjoying my PS5, and I wouldn’t hesitate to use Best Buy again for future tech purchases. Highly recommended for anyone looking for quality products and excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to gaming? This is wonderful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 | Astro Bot bundle is a steal! Play "Astro's Playroom" while your free Astro Bot game downloads in the background and experience what your out of the box DualSense Wireless Controller is capable of! Currently waiting for all of my purchased games to finish downloading. So far from what I've seen through Astro's Playroom the graphics are out of this world and gameplay is smooth as silk. Currently playing on a 70" Samsung 4k UHD TV with a 4k HDMI Cable, and my Video Output/Resoultion settings on the Playstation 5 was automatically set to 2160p; and from what I have googled, that means my tv's very compatitble to this next gen system and I'm psyched. If you have a newer tv that supports 8k resolution, go ahead and grab yourself the upgraded Playstation 5 Pro ;). Bye for now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor play 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    his is a fantastic device! As a whole, it is definitely worthy of being next gen. Graphics are a tad sharper than the PS4 Pro, but it’s frame rates and load times that are really impressive, the real centerpiece tech for this device is the controller. I’m absolutely mesmerized by how transcendent it takes gaming. FEELING raindrops in a game is phenomenal! Feeling the change in footsteps as you walk from stone to mud. Just brilliant. This easily feels like the new experience one expects from a new generation of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m satisfied with my first PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who just bought their first console. I highly recommend, especially since it’s not the first in my household. My husband has his own and I finally broke down and bought my own so we don’t have to share. I bought just the digital version since most games now are digital and I don’t really wanna have to keep track of a disc all the time. And I love the free game that came with it. Astro bot was very cute of a game. It comes with 1TB of space but if you’re a heavy gamer then you may want to buy extended hard drive for extra storage space. I opted out since I only play a few games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Sons Bday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console for my son was 100% worth it. It was a gift for my son’s bday and he loves it. He said that the performance was okay and storage was not the best but this is an amazing gift for one of your children. There is an image of my son’s setup below.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the PS5 in perfect condition, well-packaged and brand new. It works flawlessly, with fast loading times and amazing graphics. The design is sleek, and the controller feels great. It’s a fantastic console for gaming, entertainment, and more. I’m very satisfied with this purchase—definitely a great product worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Slim Digital Edition Astro Bot Bundl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the PS5 Slim Digital about a month ago with the Astro Bot bundle and I’m really happy with it so far. The console looks great, takes up less space, and still runs just as fast and smooth as the original PS5. Loading times are crazy quick, and the graphics are top-notch⭐️⭐️⭐️⭐️⭐️ Astro’s Playroom is a fun little game,perfect for showing off what the controller can do. It’s more entertaining than I expected. Only downside is it’s digital-only, so no discs. But if you’re used to buying games online anyway, it’s no big deal. Or you can add a disk drive like i did. Overall, great value and a solid upgrade if you want something sleek and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best experience 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first time going to Best Buy, and everything was amazing. I found exactly what I was looking for at a good price, quickly, and with good quality. I would especially like to thank Sony, she helped me with a lot of patience and explained all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value price item and great employees very satisfied with my item purchase and the help of Your employee for taking the time and trying to help me get a better understanding of the item I purchased and was very understanding of my concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store pick up / PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my PlayStation 5 online for in store pick up. Pick up was a breeze! Highly recommend! The system its self is amazing! If you are looking at getting a new system look no further. You won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in very good condition and quickly and without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been wanting a ps5 for a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun everything came and works well handled with care and now I get to game again, woohoo I also got a cute controller along with my play station purchase that went well as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. We love that it’s all digital so we don’t worry about the kids with disc. It’s been a great addition to our gaming nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 Hz if you buy a monitor with hdmi 2.1. No problems. Fast load times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gif

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for my son on his birthday, the happiest at this moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The woman who helped me was of amazing service and definitely recommend purchasing this exact item with this exact store. By far the best business around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console of its generation - great exclusives, solid performance in competitive games, and easy to use. A great option for all kinds of players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim digital Astrobot Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for money… Truly enjoying the astrobot gaming… it is more enjoyable by kids and adults as well…

    I would recommend this to a friend
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