Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1061 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation VR2 Horizon Call of the Mountain bundle's immersive experience, comfortable design, and impressive graphics. They appreciate the eye tracking feature and the overall VR experience it provides. However, some users have concerns about the price, motion sickness, controller issues, and dizziness experienced while using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 68 reviews
  • Pros mentioned:
    Immersive
    Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Open box item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this psvr2 call of the wild bundle with digital voucher for Horizon: call of the wild game included as an open box excellent condition system back in july. As advertised it arrived to me in excellent condition, It wasn't in it original packaging but came in a nice white box. The psvr2 was in excellent condition for being an open box/used item, I have played my psvr2 constantly and have enjoyed it immensely. Psvr2 really makes you feel like you are in different worlds/environments, you feel immersed like your really there. I played Resident Evil: Village and this game scared me!!! It's like the monsters are in front of you and all around you, i had to stop playing after awhile cause it scared me. I will say if you buy psvr2 and are new to virtual reality, ease yourself into it, until your body gets use to it because you might become nauseous and light headed. I recommend starting off just playing 30 minutes of psvr2 and slowly increase your playing time until you feel comfortable enough playing psvr2 without becoming nauseous. The reason I'm giving 4 out of 5 stars is because before i purchase this, best buy ad had stated open box call of the wild bundle with digital voucher for the Horizon call of the wild game. I called Best Buy 1-(800) number to verify if the ad was legitimate and the representative said yes it was. I received my psvr2 bundle and there was no digital voucher for the game. I called Bestbuy explained what happened, Bestbuy then told me to call Sony to get the game. Long story short i didn't get my digital voucher code for the game. Be careful of buying any open box bundle consoles from Bestbuy advertising free digital voucher of game because the open box console will not have the voucher for game. Other than that issue, i love my psvr2, sorry for the long review

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Immersive

    Rated 5 out of 5 stars

    Wonderful VR Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first VR headset I ever own, but from my experience with other headsets its a nice gaming VR headset. The graphics are insane for being VR, I love how easy the instructions are to set up your play area, its very immersive which is the best part for me but I believe the graphics have a lot to do with it and the haptic feedback. Immersion was my biggest concern to wanting to get to own a VR headset and this one knocked it out of the park, definitely would recommend. The only Con I have is having to stay connected with a cable to the PS5 or the PC but other than that 5 stars from me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Immersive

    Rated 5 out of 5 stars

    I Love this thing!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm now a Virtual Reality believer! Sony did a great job with this headset. The price might seem high. But once you have it...you won't regret it. It's comfortable, high quality, light, and the hand tracking is very good. I've been having a blast playing Pistol Whip, Horizon Call of the Mountain, and Resident Evil Village. The first time I put the headset on. I was blown away. For me it really feels like I've left my room and transported to a different world. Do keep in mind this is my first time with VR. So you might not have the same level of excitement. But yeah at the end of the day. If you have a PS5 console in your home. Then you should get the PSVR2. In my opinion...It's worth the price of admission.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    Ultimate Game Changer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what ive been waiting for! Total immersion into Gran Turismo. Even cynical old school gamers forget they're not in the real world racing. Works as a 4K UHD screen for m9vie playback and 120 fps gameplay, evrn on no VR games. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Christmas present! Cannot believe how real this feels!

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    WOOOOOW!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t play it. You EXPERIANCE IT!! A+ with me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Immersive

    Rated 5 out of 5 stars

    It is truly next-level gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the PlayStation VR2, I was blown away by how immersive the experience was. The visuals are crystal clear, and the haptic feedback in the Sense controllers adds a whole new dimension to gaming. Playing Horizon Call of the Mountain felt like stepping into another world—I could see every detail and interact with the environment so naturally. The setup was super simple, and it’s incredibly comfortable to wear for long sessions. It’s truly next-level gaming, and I can’t wait to explore more titles!”

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Immersive

    Rated 5 out of 5 stars

    Truly Immersive and Unparalleled Experience!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation VR has blown me away! It’s incredibly immersive, and paired with Gran Turismo and my Logitech wheel, it feels like I’m actually on the track. The visuals are stunning, the gameplay is smooth, and the sense of being “in the moment” is unmatched. On top of that, I got it on sale for a large discount, which made it even more worth it. If you’re a fan of racing games or just want to step into a new level of gaming, this is hands-down the best experience you can get. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Immersive

    Rated 5 out of 5 stars

    Literally, a game changer!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try this for 30 minutes at my brother's house before I went the next day to buy my own. By far the best thing is that I am able to wear my glasses inside of the VR headset. It is incredibly comfortable and I have really large glasses for my oversized head...Lol. It was a big investment but I have no regrets. It feels like the future. I was tired of playing games and getting distracted because of everything else going on around including my phone going off. Being completely immersed in the environment, i finally enjoy the game. I've played resident evil village, which is just phenomenal, and horizons. I can only imagine they're going to do better things with VR in the future, but this is providing me a lot of benefits so far.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive, Vr experience

    Rated 4 out of 5 stars

    Good Playstation vr headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is uncomfortable to wear for long periods of time. It would probably benefit from a strap going over the head in conjunction with the strap that goes around the head. It could also use some padding around the face. I imagine they did not do that due to heating concerns. I have tried it on pc via the psvr 2 pc adapter. It works ok. There are still bugs and it frequently disconnects. I would not recommend buying this just for pc use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Graphics, Immersive

    Rated 5 out of 5 stars

    A big step forward

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the quest 2 and the psvr 1. The graphics on this thing blow them both away!

    I would recommend this to a friend
  • Pros mentioned:
    Immersive, Vr experience

    Rated 5 out of 5 stars

    Great vr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I know, it's not the best VR system on the planet. But it has several things going for it. First of all, I can play in the living room where my PS5 is. My gaming computer is in a small office shared by my fiancée's computer so not nearly enough room to use VR unless I'm sitting in my chair. Second, the price point seems to be really good for a system with 2k resolution per eye and OLED screens.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    A Game-Changing Experience

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you ready to take your gaming to the next level? Look no further than the PlayStation VR 2! As a high schooler navigating the world of virtual reality, I was skeptical at first, but let me tell you, this device blew me away. First off, let's talk about the immersive experience. From the moment I put on the sleek headset, I was transported to another world. Whether I was exploring ancient ruins, battling futuristic robots, or simply chilling in a virtual lounge, every moment felt real and exhilarating. Now, let's address the elephant in the room – the left controller pairing issue. Initially, I encountered some frustration when my left controller refused to sync up. However, thanks to the helpful guidance of the sales associate, I was able to exchange it for a replacement without any hassle. Problem solved! Once everything was up and running smoothly, I was amazed by the precision and responsiveness of the controllers. Whether I was wielding a virtual sword or delicately manipulating objects in a puzzle game, the motion tracking was spot on, making every action feel natural and intuitive. The graphics are another standout feature of the PlayStation VR 2. With stunning visuals and smooth frame rates, the games come to life in vivid detail. Whether you're exploring vast open worlds or engaging in intense firefights, the graphics will leave you breathless. And let's not forget the amazing bundle deal that included "Horizon Call of the Mountain." This game alone is worth the price of admission, offering hours of immersive gameplay set in a breathtaking world. But perhaps the best part of the PlayStation VR 2 is the sense of community it fosters. Whether you're teaming up with friends for a multiplayer adventure or sharing your experiences online, the VR community is vibrant and welcoming, adding a whole new dimension to the gaming experience. In conclusion, if you're looking to elevate your gaming experience to new heights, look no further than the PlayStation VR 2. With its immersive gameplay, precise controls, stunning graphics, and vibrant community, it's a game-changer in every sense of the word.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    Playstation VR 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation VR 2 puts the gaming experience into the next level. It looks like you have a device that transports you into anothere world.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 4 out of 5 stars

    Not a must-have, but fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning VR, but not my first rodeo: Oculus. After years of playing games using the same medium (TV screen), I was admittedly curious about playing games using a different medium. I have to say, the experience has been surprisingly good. Hardware: Pros: From the snugness around the crown to the nose pinch of the lenses, this thing is versatile! Cons: Prolonged gaming can cause redness in the face and soreness in the neck. You can also get entangled in the comm line if you're doing a lot of movement. Software (setup): Pros: Configuration settings and tutorials are (relatively) quick and easy. Cons: Be prepared for (potentially) long scan/re-scan times as the headset attempts to map your environment. A cluttered living room can take a while. Gaming: Pros: The immersion found in VR-compatible open-world, 3D games! With one game in particular, I found myself more engrossed in the shooting range tutorial than in the main game because it was just fun! VR-compatible 2D games surround you with a distracting backdrop, both visually and auditorily, while you try to focus on the main board. They don't fully utilize the VR system, but it's cool. Cons: The library of VR-compatible games is limited, but thankfully growing. Also, it's sometimes easy to go environmentally out-of-bounds when playing. Make sure to play in a relatively open area to reduce the chances. In conclusion, this is a nice addition to the PlayStation family but not a must-have. If you're on the fence, it's probably best to save yourself $600. However, if you're looking for a new (more immersive) way to play, this is your device.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    Must buy item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on your experience, here's a suggested review you could share: --- Up until this Friday, VR was just another tech buzzword to me—I hadn't paid it much mind. But on a whim, I decided to give it a shot and see what the fuss was about. The experience was nothing short of revelatory. The immersion VR offers is unparalleled; it genuinely feels like you're stepping inside the game. The landscapes, the sounds, the interactions—all crafted to trick your senses into believing you're in another reality. It's an experience that's hard to describe with words alone. If you've been on the fence about VR, or if it's never even been on your radar, I urge you to try it. It has completely transformed my views on virtual reality and the potential it holds for gaming and beyond. Don't miss out on this—it's a game-changer.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    So much fun!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a bit up there, but overall I have been having a blast! I really enjoy the Horizon games! Need to finish them though. Gran Turismo 7 is the best though! So immersive! I can’t go back to regular racing! Even regular PS5 games are a lot of fun. Almost like playing Fortnite at AMC theater!

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    Best value on the market!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this bundle at 350$ is an amazing value. PSVR 2 is soo advanced comparing to everything else in the similar price range, I have this paired with PS5 Pro and high end powered headphones you literally get the feeling of being transported to a different reality!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Immersive

    Rated 4 out of 5 stars

    Would be better if it were backward compatible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgraded his PS4 VR to the new VR2. Horizon Call of the Mountain….wow! The graphics are impressive and the VR experience is definitely immersive. PlayStation stepped up it’s game with this one. However, the downside of not being able to play the many original VR games on VR2 is disappointing. Now if only the would release more VR games in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Immersive

    Rated 5 out of 5 stars

    Get one if you like gran Turismo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and myself. Human Anatomy Vr the the best to help me with my study, it is flawless. Gran Turismo I could never imagine playing without this headset, the graphics are shockingly amazing compared to without it. You will truly believe that you are inside a real care. It is worth witnessing for yourself

    I would recommend this to a friend