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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1062 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation VR2 Horizon Call of the Mountain bundle's immersive experience, comfortable design, and impressive graphics. They appreciate the eye tracking feature and the overall VR experience it provides. However, some users have concerns about the price, motion sickness, controller issues, and dizziness experienced while using the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Immersive
    Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Open box item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this psvr2 call of the wild bundle with digital voucher for Horizon: call of the wild game included as an open box excellent condition system back in july. As advertised it arrived to me in excellent condition, It wasn't in it original packaging but came in a nice white box. The psvr2 was in excellent condition for being an open box/used item, I have played my psvr2 constantly and have enjoyed it immensely. Psvr2 really makes you feel like you are in different worlds/environments, you feel immersed like your really there. I played Resident Evil: Village and this game scared me!!! It's like the monsters are in front of you and all around you, i had to stop playing after awhile cause it scared me. I will say if you buy psvr2 and are new to virtual reality, ease yourself into it, until your body gets use to it because you might become nauseous and light headed. I recommend starting off just playing 30 minutes of psvr2 and slowly increase your playing time until you feel comfortable enough playing psvr2 without becoming nauseous. The reason I'm giving 4 out of 5 stars is because before i purchase this, best buy ad had stated open box call of the wild bundle with digital voucher for the Horizon call of the wild game. I called Best Buy 1-(800) number to verify if the ad was legitimate and the representative said yes it was. I received my psvr2 bundle and there was no digital voucher for the game. I called Bestbuy explained what happened, Bestbuy then told me to call Sony to get the game. Long story short i didn't get my digital voucher code for the game. Be careful of buying any open box bundle consoles from Bestbuy advertising free digital voucher of game because the open box console will not have the voucher for game. Other than that issue, i love my psvr2, sorry for the long review

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience
    Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    The future of gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell madly in love with my VR headset. I spend hours playing Vegas Infinite. I just bought Hellsweeper, Resident Evil Village, Metro Awakening, Gran Turismo 7 and Arizona Sunshine 2 they are all so fun. PSVR2 plays perfectly on my PS5 PRO. MY advice...GET THE 2 YEAR WARRANTY. If you cant afford a warranty on top of the cost of a VR headset, then dont bother. Remember to only clean the lenses with micro fiber cloth, if you have poor vision you need to wear your glasses, so PLEASE invest in lense protectors or do what I did and get a pair of detachable prescription lenses from VR Rock to avoid you scratching the VR lenses. be gentle with the cable and treat it every part carefully to maximize its lifespan. Im so happy with this purchase, I only buy my electronics from Best Buy since I trust them so much when it comes to customer service. ENJOY P.s. also eat some dramamine or ginger 30 min before playing to avoid motion sickness for the beginning , you get your VR legs after some practice with them.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Better than a quest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried the meta quest 3 and, my first VR set was a meta quest 2. It gave me motion sickness, was very glitchy and uncomfortable. I didn’t care for it much and was reluctant to try another one. However, after trying the VR2 for a couple weeks, I’ve been very impressed with how responsive the controls and visuals are. Initial setup was quick and simple. If you have PlayStation premium, there are about 10 free games specific to the VR2. Great addition to any PlayStation owner.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    PlayStation VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation's VR system works well. the clarity is good. When you put them on you will be amazed at what you see. The only issue I have is getting motion sickness. When talking to other people who have tried VR, many had the same problem. You can't just put them on and play if you're a first-time user of VR. Start with slower games and short time and build up from there.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Amazing performance... too good?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great visuals in VR. The Call of the Mountain game looked amazing. The only reason I gave 4 stars is that I kept getting motion sick and had to return the product ultimately. If not, this would be a 5 star or better product.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the psvr2 for my boyfriend for christmas which its been great! If you get motion sickness really easy it might take time to get use to and sometimes we needed to keep re-adjusting the headset but overall fun.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for my daughter and son-in-law. They really enjoy playing the games. However, it does make my daughter a little motion sick, so if you get car sick easily, be mindful that this could happen.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Psvr2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of product really good. But It is not fit my face. Maybe because of that I got motion sickness. To be honest I couldn’t see so much difference compared to vr 1 Plus I saw scretches when I opened the box.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    VR makes me question reality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot lie. It made me a little nauseous, but I have somewhat gotten used to the effect at this point. It was totally worth the black Friday purchase at that price point of $350

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Vr enjoyment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works really well. It does get hot and takes time to get used to. If you have never used vr befor there will be motion sickness

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was an amazing product. Had to return because I would get motion sick after a few minutes of playing.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, all you need is to be able to tolerate motion sickness and you will have fun for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive
    Cons mentioned:
    Motion sickness

    Rated 3 out of 5 stars

    Amazing but makes me sick playing.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech is great however this made me sick when playing and I was unable to really enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Get it….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR Headset is amazing! I can honestly say it is the best on the market at this time. While using this headset, I do not get nauseous with this one and the visual is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Wild Ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mostly to play Grand Turismo with a racing wheel set-up. I could not make it one lap without getting nausea. I track sports cars, so I'm used to real track driving, and don'r get nausea. There was also a time recently playing Horizon that I had to pull the head set off.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    A True Step Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely loving this new VR headset from PlayStation! The original PSVR was fun, but I couldn't play long due to motion sickness, and severe tracking issues. I have not ran into either of these issues with the PSVR2! And the controllers are so incredibly better than using the old PS Move controllers. And again, the tracking for the controllers is so much better!

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Make sure there are games you want first.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Ease into VR by playing less intensive games to avoid motion sickness. There are some great games out there, but you should make sure what you want to play is available before taking the plunge.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    PSVR2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, my first VR experience, so some motion sickness happened, but making adjustments was quick and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will get motion sickness after a hour so be careful.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 3 out of 5 stars

    Very cool but not for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having never used VR I really wanted to like this but motion sickness was something I couldn’t handle. The quality of equipment was excellent including picture quality. If youre not sensitive to motion sickness I would say this a must have

    I would recommend this to a friend