Customer Ratings & Reviews
- Model:
- SRSXG300/B
- SKU:
- 6509851
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers love the XG300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality, battery life, and bass. Many appreciate its portability, convenient size, and the inclusion of features like a handle and lights. While some find the price a bit high, the positive feedback on sound and durability outweighs this concern for most users. The speaker's waterproof and dustproof design is also frequently praised.
This summary was generated by AI based on customer reviews.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this speaker, as it is a Sony. Other Sony speakers we have purchased have blown us away. Sadly, this did not happen with this speaker. It sounded like the music was coming from inside a barrel, and no matter what we did, the sound was awful. So, if you are looking for a great-sounding speaker, look elsewhere. We returned this speaker.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OKCShopper,
Thank you for sharing your feedback about the SRS-XG300. We appreciate you taking the time to let us know about your experience.
We are continuously striving to improve our offerings and your insights will be valuable as we work towards enhancing our sound quality. We hope you'll consider giving our other speakers another chance in the future, as we are confident there are options that can provide the audio experience you’re looking for.
Thank you once again for your feedback and for considering Sony products. We wish you all the best in finding the perfect speaker for your needs.
Sincerely,
Stephanie
great until a device update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I waited until today to write a review. This thing worked great in Party Mode connecting with an ULT Field 7. Until it took an update. Now the audio cuts in and out. Only when using this mode. Sony dropped the price by $200 recently which prompted the purchase. Shortly afterward they dropped a bunch of new ULT devices. I hope their is no intentional obsoletion at play.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Cthulhu, thank you for reaching out to us! We're sorry to hear that your XG300 speaker is experiencing issues following the software update. To resolve this, please try resetting the speaker by pressing and holding the (play)/(call) button along with the MEGA BASS button until the device powers off (this should take about 5 seconds or longer). Please ensure that the speaker is turned on while performing these steps, as it cannot be initialized when powered off. If the problem persists, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number. We are here to assist you further. Best regards, -Jenn.
Sound quality is just meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a single speaker unit with Bluetooth so my guests could stream their music when they visit. The Sony speaker will do this but the sound quality is not up to the level I would expect from Sony or this price point. This is not a Sonos guys. At least it’s rechargeable and portable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi User836741, thanks for sharing your experience with the Sony - XG300 Portable Speaker. We are genuinely sorry to hear that it has not performed as you expected. We do have some useful recommendations we'd like to share, if what you're looking for is to enhance the sound quality.
1- Download the Sony Music Center app and adjust the Sound quality settings and the Equalizer to your preference
2- Switch the Bluetooth connection to Priority on Sound Quality
3- Press the MEGA BASS button on the speaker for a real enhanced bass effect
4- Turn on the Live Sound Effect within the Sony Music Center app, you can go to Settings > Sound > Sound effect > Live Sound
We hope these steps help to make your experience better. Thank you for choosing Sony. Regards, - Dominick
Do not purchase unless 70% off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker and immediately returned it. Despite getting it on a significant discount, I still found that there were other cheaper speakers with better bass (JBL Charge 5). Very thin sound profile.
No, I would not recommend this to a friendBattery saver kills the battery!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, after 1 1/2 years and the charge is only good for 6 hours. Warranty is for 1 year. Sony has really went downhill, very disappointed!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello NelsonL,
Thank you for choosing Sony.
We sincerely apologize for the inconvenience caused by the SRSXG300's battery lasting only 6 hours. Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
To address the battery issue, we recommend following the steps outlined below:
1. Ensure that your device's firmware is updated to Version 3800 or 4700: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
2. Restarting the speaker: https://helpguide.sony.net/speaker/srs xg300/v1/en/contents/TP1000669933.html
3. Initializing the speaker: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669932.html
Please note that the built-in battery life can vary depending on the settings. With the volume set to 50 (maximum) and the sound set to Mega Bass while the lighting is off, the unit will last approximately 5 hours. Conversely, with the volume set to 24, the sound still on Mega Bass, and the lighting off, the battery will last approximately 25 hours. For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available
Best regards,
-Fred
- Cons mentioned:Price
NO to Sony products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible, worthless piece of over priced trash ! At the time, I paid $200; it lasted 11 months and then the battery failed to recharge; its terrible design did not allow it to be replaced: Sony's One Year warranty was worthless, they did Nothing to help or address the issue-NEVER BUY Sony Products AGAIN
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
This is not the experience that we want you to have. We would like to know more about what happened and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a disappointment. Sound is not loud and battery lasts just a few hours.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Vince.
Thank you for considering Sony products. We sincerely apologize for the inconvenience you've encountered with the SRS-XG300, specifically regarding the sound volume and the battery life lasting only a few hours. We kindly advise to follow the steps below.
Please ensure you download the Sony | Music Center app. Once installed, navigate to the settings, select the power options, and then choose Battery Care.
Battery life may vary based on usage. For instance, if the volume is set to 24 and the Mega Bass feature is activated, you can anticipate a battery life of approximately 25 hours.
For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available.
For optimal sound levels, keep in mind that you can tailor your audio experience through the Music Center App. For comprehensive, step-by-step guidance, we encourage you to watch this informative video: https://www.youtube.com/watch?v=nUIF54cGkpI.
We highly recommend updating your speaker's firmware to Version 3800 or 4700 for optimal performance. You can find the instructions for the update here: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954.
If you encounter any recurring issues after completing the steps provided, please be aware that your unit is protected by a 1-year limited manufacturer's warranty. To help us assist you more effectively, we kindly request that you reach out to us at socialsupport@am.sony.com and include the following information:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
We greatly appreciate your patience and understanding as we work to resolve this matter.
Best regards,
-Fred
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until one day it stopped, wouldn’t play my music and I couldn’t even turn it off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buckwheatking. We're sincerely sorry to hear you've had this experience with your portable Sony speakers. This is not the experience we want you to have. We definitely want to let you know there are always troubleshooting steps to perform if this issue occurs. Please access the following links for guidance: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669902.html.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html. Hope you really find this helpful. Thanks for choosing Sony. -Milton
Crap.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I am not very happy with my purchase. The speaker is not as loud as it advertised in store- and the battery for it being new does not hold it very long. It certainly do not last 25 hours as it states. We had it fully charged - used it for 5 hours. Turned it off- went to use it 4 days later it was telling us low battery….also the range is not what it’s advertised.. went inside the house with the speaker on porch and it went all cranky and disconnected - I wasn’t even 10 feet away from it. Dont waste your money on this speaker. Not pleased considering the cost I paid for it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TaraM,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Actual performance time or battery life may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
For connectivity issues, please refer to the troubleshooting steps on this link:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000672848.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Cons mentioned:Charging
Great speaker be careful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 weeks later quit charging had to return and couldn't exchange be careful buy the warranty cost me 179.00 to replace
I would recommend this to a friend - Cons mentioned:Price
Bluetooth disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not very loud .. doesn't have good sound.. too expensive for such poor quality..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RachelR, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
We also suggest trying out different sound mode to tailor the sound to your personal preference and ensure optimal listening experience. For more details, please refer to these links:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Pros mentioned:Battery life
Bad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says 52 hours of life…. Which is true BUT as the battery lowers so does the sound. If battery is at 60% and you have it all the way up its only playing loud up to 60% which means even though its on max valume its really dim
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen14,
We regret to hear that you are not completely satisfied with the speaker. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
This speaker has approximately 25 hours of battery life when fully charged. (Provided that the volume level of the speaker is set to 24, the sound effect is set to MEGA BASS, and the lighting function is set to off). Make sure to charge the built-in battery sufficiently. Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Wasn't as espected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume doesn't match with it's big size and weight, the music get compressed at max volume and it volumes down itself, the sound is good but outdoors doesn't do so much, volume speaking.
No, I would not recommend this to a friend - Pros mentioned:Bass, Sound quality
Good speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clear sound. decent base. Perfect for outside BBQ's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyCustomer,
Thank you for your time writing this review. We're glad to hear you like the clear sound, decent bass and how your new speaker is perfect for your outdoor activities. If you feel that our product has been of value to you, we kindly request and encourage you to change your previous star rating to be more positive.
With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks again for purchasing Sony! - Kris
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not loud enough and clear, over priced not worth it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi
Thank you for sharing your experience with us. We're sad to hear that you are not impressed with the speaker's performance. Kindly check the link below. There are steps that can help you resolve your concern.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Lack luster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a couple of hours. Then the device sound just blended in with the background. Me thinking i might have lowered the volume i checked my device and nothing changed. Then i moved on to checking the “optional” app to make the sound “whole”. Side note the app is terrible but whatever. Checking on that it appears that everything is how it should be. Then i noticed the battery of the device is low. So i went to charge it. Pluged it in and to my suprise! The device still sucked. After that a quick wave of frustration and ensued . Then packed it up and retured it. TLDR do jot buy if you want to stay plugged in to the wall for lack luster sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CrucialVenom, We're sad to hear that you have had a bad experience with the Sony XG300 portable speaker, which caused it to be returned. Resetting the speaker to factory setting could have resolved the issue. We hope that you'd still consider our products in your future purchases. Thanks and regards. -Craig
- Pros mentioned:Sound quality
Way to expensive and bass isnt there yet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jbl extreme 3 is better, this is good as a indoor speaker for a small room looks nice but if you want good sound and nice outdoor sound i recc the jbl always
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gurkirat, Thanks for the feedback. We're sorry to hear that you are not happy with your XG300 portable speaker. Kindly check the link below. There are a few steps you can check or perform to improve the sound level and quality of your portable speaker. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
If you need assistance with your TV, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Zero bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this speaker to replace my jbl extreme this speaker is very beautiful but sadly its lacks bass even with mega bass on you cant tell a difference very disappointed in this speaker sony really dropped the ball on this one 
No, I would not recommend this to a friendNot loud enough for outside
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissappointed! Purchased this for walk-up music for youth baseball tournaments. Batters could barely hear it when hanging on the backstop 10 feet away. Spectators could not hear it at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Verona, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You may refer to these links for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html Hope this helps.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Not at all what I hoped for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm absolutely disappointed by this speaker. I was very excited for it, but the volume is way too low, and the battery life hardly goes past 7 hours on medium volume, no lights and no mega bass.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoA,
Thank you for the review and we're sorry to hear the audio issue with your speaker. Please allow us to help you and turn this into a better experience. The sound quality will depend in the source that you're playing, environment and battery of the speaker. Please check this link below on how to resolve your issue.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David