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Customer Ratings & Reviews

Your price for this item is $38.99
The comparable value price is $64.99

Customer reviews

Rating 3.4 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers are satisfied with the protection and viewing angles offered by the Balance Folio Case for Apple iPad Pro 13". Many appreciate its compatibility with the Apple Pencil and the convenient storage it provides. However, a significant number of users report issues with the sleep/wake and auto wake features not functioning as expected, and some also mention concerns about the case fit. The case's design is generally well-received, but improvements to the functionality of the sleep/wake feature are desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Viewing angle
    Cons mentioned:
    Fit, Sleep/wake

    Rated 2 out of 5 stars

    Extremely disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One corner of the case doesnt quite fit correctly and pops out right when you think it fits. The snapping piece to hold the case together next to the apple pencil holder broke after 3 uses with very minimal force. As all the other reviews state, sleep/wake does not work. I didnt think it would be a big deal but it is quit annoying and it is advertised as a working mechanic of the case. I love the multiple viewing angle choices, which is the only positive to the case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sleep/wake
    Best Buy Employee

    Rated 3 out of 5 stars

    Just OK

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin plastic casing around the lower speakers and charging port snapped off within a couple of weeks, and I am not rough with my iPad at all. It doesn’t have a sleep/wake feature which would be nice. The magnets for the camera cover snap nicely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Viewing angle
    Cons mentioned:
    Sleep/wake

    Rated 2 out of 5 stars

    Really wanted to love this case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the other reviewer, the case is great! Loved the lens cover and the pencil clip. But sleep/wake feature doesnt work. Have to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sleep/wake

    Rated 2 out of 5 stars

    Will not work to control power on iPad Pro M4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of things to like about this case, but there is one thing it says it supports that simply doesn't work. It does not sleep/wake the iPad when the cover is closed and opened.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sleep/wake

    Rated 1 out of 5 stars

    The case is nice, but doesn’t work as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice, but does not support sleep/wake as is says

    No, I would not recommend this to a friend