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Customer Ratings & Reviews

Your price for this item is $874.99
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Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Spectre x360 2-in-1 laptop for its lightweight design, fast performance, responsive touchscreen, and impressive battery life. While some users have experienced overheating and fan noise issues, the overall positive feedback highlights the laptop's strengths in portability, speed, and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Design, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A laptop that’s good enough for a pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intro: After searching for a perfect laptop this fell into my lap. This may just have everything I want or need. In the box: HP Spectre x360 laptop, Power adaptor, Case, Instructions and Manual. Appearance: The HP Spectre x360 convertible has a beautiful design. It is a piece of art because it is well designed with quality in mind. I know it can easily out do or go toe to toe with any of the top competitors. Setup: The Spectre x360 comes charged so you can just power it on and start your setup. It is about 10 minutes for a complete setup. Performance: The Spectre x360 is a 8th generation Intel Core i7 processor and 256GB drive. This is a powerful laptop and it already have the windows 10 installed. I can do anything that I want from quick web browsing to working on a project. I continue finding new features as I dig in. It transform from a laptop to a tablet now how cool is that. This is touchscreen so the possibilities continues with this 13.3 Spectre. The touchscreen is smudge resistant because after using it my screen is still looking great. Everything seems easy to locate and if you are having trouble finding something you can always ask Cortana. Price: It might feel like it’s expensive but you get what you pay for in this case. If you spend the same amount with something equivalent in price you will not get the features and power that this have. Most of the competitors are still not using i7 processor. Features to like: Facial log on, laptop to tablet, Bang & Olufsen speakers, Backlit keyboard. Closing: I love this laptop and I cannot say anything negative about it. Everyone have their own expectations but I will suggest giving the Spectre x360 convertible a test drive. I do not think you will take it back or have any remorse after knowing how good it is. This feels good while handling it and right underneath your fingertips you have a powerful HP x360 that help you get just about anything done.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very nice laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a decent little computer. The size is good if you're looking for something small to carry with you or hold comfortably while you work. The screen folds smoothly and rotates automatically when you change positions. It seems stable when positioned in an inverted V as well. However, when you pick it up in the traditional position the screen is prone to folding back which makes me worry about how well the screen will retain the ability to stand up straight over time. The fan is quiet and unobtrusive. The keyboard will light up, but isn't excessively bright, which is helpful when I'm working in the dark with someone trying to sleep. I miss having a number pad, but there isn't room and to include it the keys would have to be uncomfortably small. As it is, the keys are a good size. The mouse pad has a good feel and is responsive, but has no buttons which makes scrolling difficult without using the touch screen. I find it awkward to go between the two. Having directional arrows helps. The touch screen is a nice feature for when you are using it in an inverted V, or as a tablet. It's very reflective (as you would expect of a tablet), so there's a glare on it at all times. I like the metallic feel. It gives it the impression that you are holding something of substantial quality despite its comfortable size and weight. The software is very familiar to me as I have another computer with Windows 10. It does include some bloatware; mostly games. The sound isn't great. It is workable, but has a tinny quality, even with the bass turned all the way up. I would recommend headphones for anyone doing a lot of listening, or anyone who needs good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop about 5 months now and figured I should finally do a review. I LOVE this laptop. It runs photoshop, has ok palm rejection on it. It's not perfect, but it's pretty good. I don't experience any draw-on latency with it. I use the HP Tilt pen since I got my laptop open box at Best Buy and the stylus was missing. The laptop is very quick. Starts up from boot to login and to desktop in about 12 seconds, or so iobit tells me. I'm not usually an Intel fan, not having had great luck with the efficiency of their processors in the past, but this thing is fast! 8GB of RAM seems to be plenty for photo processing, word, processing, ect. I have not played any games on it, but I would say that 8GB as of 2019 is probably min recommended for most mainstream games to run smoothly. What I really love about this laptop is it is thin, lightweight, quiet, and runs very cool. I bought a cooling pad for it and honestly I haven't really needed it. I've probably owned 10 laptops over the last 12 years, HP, Dell, and Lenovo, and I've always had issues with overheating. That can happen for various reasons including usage, but I have not had a single issue with this laptop getting too hot. I can also use this for probably at least 8 hours without fear of the battery dying. Pros: Touch screen enabled Some palm rejection Low to no pen latency Runs cool and quiet Lightweight Fully convertible HP has been selling the Spectre line for quite a while Cons: The finish on this smears really easy. Can be remedied with a vinyl skin if you wish No HDMI out, but you can purchase a third party adapter It is my opinion the current brand new condition price for some of the models is a bit high Overall, I am very glad that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Light weight, Touch screen

    Rated 5 out of 5 stars

    Small But Powerful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It had my eye on it for a long time. I took advantage of a great sale and bought it. It has everything I could ask for; responsive touch screen, SSD, light weight and long battery life for travel. The best thing is the very short start up and shut down time. It's fast!! So, if you shut it down and forgot to look up something it takes a very little bit of time to bring it back up. It was a good purchase all the way around,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Nice laptop without breaking the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Microsoft Surface, this is a bit heavier and doesn't disconnect from the base, but I knew both those things when I purchased it. However, it's also more stable and the keyboard is so much nicer to use that it more than makes up for those two items. Besides I usually use it on a desk so I didn't need the 2-in-1 so much but I do like the touch screen capability. I haven't used the pen so I can't speak to that, but battery charge lasts awhile. It did run super hot on the factory settings so I Googled it and found out how to alter the settings to reduce that and since then it hasn't been a lap burner at all. I finally found a case for it. That would be the only other con is the lack of cases and I definitely need a case! Overall thumbs up and I'd purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Touch screen

    Rated 4 out of 5 stars

    Good Computer. Wish HP made decent peripherals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for work because of it's form factor for traveling and it really is just a sexy looking computer compared to the "business" notebooks that HP sells. I really wish that HP made a decent dock to go with this machine for the office. I did purchase an HP universal type dock and it makes the fan run quite a bit on the machine which I've noticed doesn't happen when just plugged into regular power. Overall, I really like it. The screen is beautiful and the keyboard is very comfortable to type on.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent even 3 years later!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested laptop: model #: NP930MBE-K01US and sku #: 6332955. Only $800 rn while writing this and almost exactly the same specs, capabilities and features. So I started helping my girlfriend research laptops and brought my purchase up for comparison and couldn't believe its already been over 2.5 years since I bought this. Maaann!! Time sure does fly! I still remember how excited I was for this bad boy after using a dinosaur, virus-laden, barely capable. overheating like crazy 7ish year old macbook as a graduation gift and this being the first laptop/ over a $1,000 in one shot tech purchase I was ever able to buy let alone comfortably afford after getting a good job out of college. Anyways, anecdote aside, 3 years later and this girl still purrs. Windows 10 is really solid (although email notifications can be super annoying) not sure if it's a settings thing however so that could be subjective. The size, the power, the 2 in 1 (although pretty heavy as a tablet obviously) but super lightweight as a laptop are great. Can heat up some but nothing too overwhelming or crazy. Still handles multitasking beautifully and im not sure I've ever had a single hard crash and I've barely ever had to reboot it from chugging or getting overwhelmed. Don't use touch screen too much when in laptop mode but still awesome to have it and super useful for long articles/ scrolling or when late at night and tired instead of clicking around or general convenience things like that. For any novice/low capability needing users ranging to moderately high needs/ knowledgeable users who don't want to completely break the bank going for top tier $1500ish or more I really can't recommend this enough. Not sure if still selling this model, but found a really good suggestive laptop with almost identical specs/capabilities in Samsung model #:NP930MBE-K01US and sku #:6332955 if anyone is interested. This is the one I'm really suggesting for my gf (remember her) to get given it's on sale for $800 rn and I paid $1175 total for mine 3 years ago and still runs and handles amazingly and am still finding new features for this thing all this time later haha

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I wanted a 2 in 1 and this is what I selected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played with many at Best Buy - and BTW the team there were more than helpful knowledgeable and wonderful. Like the keyboard on this the best, other features were on list want list and some exceed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Good all around ultra portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who wanted a convertible laptop to use personal use. This has a nice small form and is lightweight. Excellent battery life and comfy keyboard. The touchpad required driver updates to work properly. Fast, light, convertible to tablet form, good keyboard, great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Very happy with performance so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade from our 7 year old laptop. Fast, simple to set up, good battery life. Feels like a good quality machine, I'm liking the touch screen, which I didn't think I needed. We're not trying to do anything too complex on it, but it works great for school work, internet stuff, music, photos, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good battery life for using it most of the day without a charge. Like that it came with a pen and did not need to pay extra. Nice screen size and like the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Outstanding Computer for anyone !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding screen resolution, touch screen is magnificent, very slim profile.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this computer. Touchscreen, lightweight, fast and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    good for my research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very comfortable with this laptop pretty user friendly and light weight. I really like the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It’s great for someone that isn’t very tech savvy. While I do like the flexibility of using a mouse or the touch screen. The only reason I didn’t give it 5 stars is because of the fingerprints. That’s probably my only complaint is this computer easily collects fingerprints. Otherwise, I enjoy using it for my small business and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    AWESOME FOR COLLEGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen, no issues with speed. My one critique is that the battery life isn’t great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and performs extremely well. The touch screen interface is very responsive. Overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love everything about this machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my old Lenovo Yoga 900 series died, I was on the hunt for a new machine. I literally tried 5 different machines (including an Apple) before settling on this one. I love that it's lightweight, I travel alot and this was my #1 criteria. I'm addicted to touchscreens, and this one works beautifully. Sound is great with the B&O speakers. It's an overall great laptop, I love it and I would buy another one in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great laptop for mobile use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the touch screen. Boots up quickly and easy to sign on. Light weight too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    So this is what happens...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is what happens when a leading hardware supplier teams with Microsoft to make a convertible laptop. We end up with a beautiful, high-performance, portable, ergonomically excellent device. The design of the machine is gorgeous, with smooth metal edges everywhere - including the keyboard and palm rest. The tactile difference between this and the plastic feel of most portables is immediately noticeable. The screen, even without the 4K option, delivers a fantastic image that is easy to see. Videos and photos are crisp and clear, with deep blacks and great resolution. All colors are deep and seem accurate. I'm not a gamer, but for all other tasks - from video playback to multitasking images in Photoshop, the performance is first-rate. I've had a lot going on at once with this machine, and it never bogs down. Even with dozens of open browser tabs I can play videos seamlessly. Portability is first-rate. While it's about the same thickness as my Yoga Pro 3, the super thin bezel makes the unit feel a lot smaller. The Yoga always felt a little unwieldy in tablet mode, but the Spectre strikes a great balance. In tablet mode, the Spectre's smaller dimensions feel just right in the hand, and the included pen is a welcome touch. The case also includes a space for the pen, making it simple to transport without getting lost. The sound, provided by a quad-system Bang & Olufsen layout, is excellent for a laptop - and even more impressive for something this small. Sometimes, it's the little things you don't get that make a lot of difference. In the case of the Spectre, what you don't get is bloatware - you know, the stuff that you spend an hour or more deleting from a new machine. Other than McAffee, the system was free of unwanted software. Battery life is astounding, easily lasting through a coast-to-coast trip with a layover and having enough juice left for me to use it at my destination without worrying about finding a plug. My favorite feature, though, is the keyboard. Not since the old IBM ThinkPad days have I seen a portable keyboard that offers this level of tactile feel. Part of it is attributable to the feel of the metal keys, but HP has managed to get a reasonable travel length in this thin case. Ports are excellent, with a single USB-A, a pair of USB-C, and one micro-SD slot. And this takes us to the complaint section - a couple of very minor complaints. USB-C is great, but most of us are reliant on USB-A connections. Having an second USB-A would have been handy. The power supply is also a bit bulky for travel and requires a grounded outlet. And...that's it. So, when your biggest complaint about the laptop is the size of the power supply, I think it's clear that the designers and engineers at HP have done an exceptional job here. So this is what happens. We get a fast, sleek, powerful machine with great graphics, battery life, and exceptional ergonomics. I've owned (and even still own) and lot of nice laptops. This is, hands down, the best I've ever had.

    I would recommend this to a friend