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Customer Ratings & Reviews

Your price for this item is $139.99
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Customer reviews

Rating 4 out of 5 stars with 2500 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the SteelSeries Arctis 9X Wireless Gaming Headset. Many also appreciate the convenient Bluetooth functionality. However, some users experienced connection issues and others felt the price was high. A few customers also noted that the bass could be improved and the range was not optimal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,431 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I’m a true gamer now!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new Halo game so I needed a good headset to talk to everyone with. Everyone on YouTube gave this headset a great review. I bought it and it doesn’t disappoint. Super easy to connect to my Xbox Series x. Feels comfortable on my head. Sounds amazing and nice works great!! It new so don’t know much about battery life but hearing that is great. You definitely can go wrong with this headset!! It’s actually help me out with my online gaming!! Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than I thought and I was expecting the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my humble opinion as a gamer of consoles like Xbox for 15 years I have been through em all.. I know what your thinking, can a headset be with this much money?... Yup lol. Definitely, I used Turtle Beach Recon 70 Wired b4 these and OMG I had no idea C.O.D. sounded so amazing. The sound of reloading or know exactly what direction an enemy is. I'm mad I waited so long to upgrade. The wireless function is amazing as well. The battery last for days and the Voice Chat / Game Volume Mixer wheel on the left ear cup is perfect for any game but especially C.O.D. and master volume wheel on the right. LIGHT UP Mic when you hit the mute button with u always forget is on lol. Recommend and would buy again in a heartbeat. Look for black Friday deals y'all. PEACE OUT

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them. Way better than my turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have never wasted my money on turtle beach head sets. Went through 3 of the stealth 7 for x box in a year. With the Arctics I haven’t had any issues and love the sound and comfortable don’t have a bad thing to say about them just yet at least. Highly recommend these for any gamers

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are fantastic right out the box. The Bluetooth connection to your phone/tablet is the real showstopper! You can listen to your favorites (controlling the volume on that device) while listening to game audio. Footsteps and you favorites. Love these things!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Attic series X wireless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets to use I would 100% recommend these to any gamer who likes to game. If it’s for Call of duty or for any other type of game you won’t be disappointed or dissatisfied with these headsets. Really comfortable on the ears and the added ability for wireless is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Audio is amazing. I use it for my Xbox series x and they are so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better Late Than Never

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the original XBox and Razer Kraken headphones, which were good in their own right...but these are far superior. You get what you pay for, that may be the only gripe...they’re expensive. These connect wirelessly to the XBox One flawlessly and sound amazing. They are fully customizable on the computer as well. I haven’t had any problems yet...I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and they sound great. Different ways to customize your sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound audio, very comfortable to wear and use for all Bluetooth devices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES FOR GAMING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing sound quality. Very long lasting and was really easy to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A good headset all in all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love having it.It looks like it will break due the the thinness of it but it’s sturdy and holds.I like that I can mute my mic with a button now.It’s a bit pricey but it’s good and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight extremely comfortable. Quality is what you would expect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome gaming headrest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using steel series headset coming from turtle beach this one is actually pretty nice. The sound is nice and clear my friends can also hear me with no problems. It can get pretty loud with the max volume. Definitely recommend this. Works perfectly on my Xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas. He loves it! Great product for a great price. Even said it’s better than the Apple earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fit. Sound quality it better than I had hoped. I can simultaneously connect to my computer and Xbox which is a big plus for me. Build quality seems solid so far as well. I also love the retractable mic.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Go ahead for xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good headphone, I'm using in my Xbox X and I love the feature that's allow me to be connected in my cellphone via bluetooth and in my Xbox at the same time. I had no connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just this every day I haven’t had any problems with it works just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a great battery life, while it ablento connect to both my xbox and pc

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be the best ,you must buy the best,only at best buy......steel series wireless headphones...awesome product, awesome experience, awesome staff ...thankx again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and you can hear so much with this headset.

    I would recommend this to a friend