Customer Ratings & Reviews

Very easy to assemble. No extra tools needed. This is my very 1st ebike. Did a little digging to get what fits best for my stat. I’m about 5-6’-130 so I feel the scrambler style fits my build. A little bit on the heavy side but I’m able to lift upstairs if needed. After assembly I took to a bike shop to check if everything was right, found the handle bars were kinda loose so check if everything’s tightened before you go out n thrash. I already put 325mi on the OD. As the battery depletes the climb gets weaker so when you go up hills at full bars you can go 14mph and @1-2 bars it goes down to 8-10mph. Haven’t been able to fully deplete the batt going to & from work which is abt 15-17 mi round trip & usu when I get back home I’m @ 2-1 bars showing in the panel but I check the bars on the batt itself it’s always @3bars so the readings seem slightly misleading. It takes about 4-5hrs to fully charge. It made going to & from work a lot more fun.

I bought this bike March 2022 and used it to commute to and from work to avoid parking fees. It is 5.2 miles each way, with a full battery I can get to work, back home and back to work again on a single charge with no peddling. See the picture, my odometer is currently at 270 miles. The removable battery makes charging easy. The only problems I had with the bike were in the first week. A small piece of wood punctured the rear wheel and blew out, almost throwing me off. I had to replace the tube and tire, I filled it with Flat Out and havent had any problems since. The day after I fixed the tire, I hit a hard bump and the kickstand popped open and it got ripped off. I recovered it and removed the broken screws. I contacted the company and they wanted $2 each plus tax and shipping. I still dont have a kickstand. Some tips: Get some rearview mirrors. I use the Meachow bike mirrors. I tried several turn signal options and they all broke easily. Oil your wheels. If there is friction you will drastically lose battery life. I use the NDakter bike bag, it fits in the triangle under the seat and holds all the tools I need to fix the bike, as well as a mini pump and patch kit. I use the Sigtuna U bike lock, the lock fits perfect on the center support.

I LOVED this bike for the 2 weeks I had it. Several comments whenever I took it out. Purchased for leisure and after dinner rides. The second day I had the bike the sixth gear tine was missing an edge and the chain would fall off. I decided to keep it in 4th gear to keep the chain on. The second week after only 4 short leisure rides the metal block on the neck cracked. Unfortunately I had to return the bike. Would consider an upgraded version in the future if the parts were better quality.

This is my first E-Bike but ive rode on a couple of my friends e-bike and I must say that this is one of the best bikes ive driven. It has 6 speeds which makes it easy to ride on different terrains while the pedal assist and throttle makes commuting a breeze. The price wasnt bad either considering I got it on sale. Well see how durable it is after a couple of months.

Honest Review: Both my roommate and I have purchased these bikes and have had them for about 4 months. We purchased these bikes when they were first released. It was a gamble that has paid off. These bikes work great from the pavement, the beach, to dirt bike trails. They are like mini street legal dirt-bikes. Milage Per Charge: -I have a bike if I want to pedal. This I bought for cruising around and having fun. I am 6'5 200lbs and will get 12-15 miles before the battery starts to slow down a little. I can easily get to 20 miles on one charge with no peddling, but at 15 miles it will start slowing down pretty drastically. I usually go on 12-15 mile rides and charge it. I'm sure you can reach the 37 mile range using pedal assist. NOTE: I do live in a very flat area. -20MPH holds up great. And feels way faster than you'd expect -Comfortable seat -Stylish design -Front shock is a huge perk for a bike in this price range. I wouldn't buy a bike without one. The cheaper Super73 was my first choice before finding this (doesn't have a shock). Cons: -The wire heading to the front headlight is very tight. I ended up replacing the headlight with something of better quality. Cheap and wasn't a big deal. -My bike had an issue where the speedometer stopped working and the bike would randomly shut off. This started at around 220 miles. Its not the end of the world because the bikes still works otherwise, but I contacted customer support. This is where SWFT really outdid themselves for their customer and went out of their way to send us the appropriate replacement parts to get our bikes working again. I couldn't be happier working with a company who stands by their product and is willing to fix the issue. Thank you SWFT! Conclusion: If your looking for a stylish E-Bike that is great for on and off road, this is a great purchase for its price point. Plus you have a company who backs their product with amazing customer support!

I purchased my first SWFT ZIP, 3 weeks ago. After 3 days I went back and bought another. I had researched almost every e-bike on the market. For styling and cost, the ZIP seemed to be the best choice for my first purchase. The real comforting factor was that I could purchase it from Best Buy and easily return it if I wasn't pleased. I loved it from the moment I unpacked it and put it together. It was well protected and extremely easy to assemble. The first ride was a blast. I am 6' 1" and weight 220 lbs. and the power of the motor shocked me. It did take a little practice to get use to the different settings of peddle assist and throttle. There is a slight delay in throttle reaction when you transition from peddle assist to throttle but it is very minor and easy to get adjusted to. The only drawback is a slight lunge when the pedal assist kicks in, which is only noticeable on flat or downhill grades. The ZIP is great fun, compact to store, and seems to be very well built.

This thing is a beast. I’m 6’4”, 215 lbs, and not only am I comfortable on this thing, man, it moves. I live in an urban downtown area and this is perfect for tooling around, especially when the weather is less than awesome (chunky tires). 20 minutes tops from open box to riding in the street. Be sure to watch the quick assembly video to make sure you’ve checked all the boxes. This is a game changer. Buy one.

The bike it’s alright , the battery doesn’t give you 38 miles like it says , full throttle would probably 13 miles like some ppl have stated . The bearings make noise and I haven’t even put 60 miles on it yet, the rear wheel looks crooked when riding ,when doing the gear changes it’s not smooth it makes noises after you change the gear, it it’s heavy so if you live on second floor be ready for a work out, don’t get me wrong I like the bike but I has its con’s . I just hope I wont be spending more money to fix the bike in case something goes wrong.

There's no other place in the world I'd rather shop than Best buy. Each employee has the knowledge in their department to make you understand what you are buying and the quality that you are buying.. I have spent over tens of thousands of dollars at Best buy in the last couple of years and I will continue shopping there forever Great experience great workers great atmosphere and they stand by their product and don't sell you junk.

I had limitations and budgets set on what type of ebike i was going to get. I was hessitant on getting the swft zip due to not wanting spend a ton. I have my qwerks about it. Im not sure its just mine but i had a underperforming battery. And not to waterproof where the controller unit is by the cranks. Particialy why i give it a 4/5 stars but i have uograde plans for it when warrernty expires and parts fail.

Oh my god it’s awesome bike I’m using everyday when I going to my work very fast

Quality is crazy good! I love this bike ! The only thing I would change speed. I wish it was faster but it’s still pretty fast it just becomes addictive when you ride in car trafficLess….I love it a lot.

The bike is not bad I do Uber eats and door dash so it helps me get to my orders quicker but unfortunately u can’t buy an extra battery the bike rusts very fast if it is wet and I am now having problems with the display screen other than that I would have gave the rating a 5

The bike was fine when I got it. Followed instructions to a t to put together. Rode it for a few months and the left pedal just fell off while riding one day. From normal riding the pedal slot was stripped. How cheap. They sent me a new pedal and crank shaft and it doesn’t even fit. The same thing happened to the kick stand with getting stripped and falling off. The new kickstand came with screws that are too small for the spot for it on the bike. So frustrated. I need a refund.

The build Quality is crazy good! I love this bike so much! The only thing I would change is the speed. I wish it was faster but it’s still pretty fast it just becomes addictive when you ride in car traffic

I purchased this bike about two weeks ago and already have more than 70 miles on it. It is so much fun to run errands now! I added saddle bags and other storage and can haul plenty of items.

As advertised great little bike my 11 year old grandson can even ride it. No complaints at all Customer Service was quick to respond

It works so good that o use it more then my daughter whom I bought it for. To her dismay. Even earned a spot next to my baby

SWFT - ZIP eBike is amazing and very fun to ride. The battery doesn't last long if you don't use the peddle assist. Be carefully because it definitely has a fast pull when you use the throttle. The banana seat if comfy. Nice design and heavy.

Over all I think this bike is good for short distances the battery doesn’t hold much of a charge after rideing for 2/3 hours on just throttle