Customer Ratings & Reviews

Without a doubt, the NeatDesk has been the most important piece of equipment in our office. NeatDesk is the ultimate in saving time while literally oganizing every piece of paper that passes through. An absolute gem to work with. THANK YOU!

This product is fast and easy to use once you get familiar with the software. It does take a little time to do that due to being so many options. It does skew all of my scans when they are scanned. I have been going in and cropping each page. There is an alignment adjustment for it but I have not been able to try to fix it yet. It would probably fix it if I had the time to work with it. It was like that out of the box.

I use my Neat scanner to organize my lessons for each grade level. I like how I can scan the items that is double sided without a hassle. Most of my documents are now scanned to PDF. When scanning double sided or colored documents it does take some time to process depending on the computer. Black and white double sided copies are quicker. I scanned a 25 page double sided document and it took about 5 min. I tried the scanning business cards and it works just like it states. I bought the Neat program mostly to dwindle my stacks of documents from school. On a side note, sometimes it jams but it can quickly be fix. Once I loaded the program to my computer, I was able to use it.

If you follow the instructions carefully you will be up and running in no time at all. Very easy to use, and the software is a HUGE improvement on my previous Neat version. The biggest downside is the price. I was in two minds whether to invest in a scanner that is so expensive. Still not sure if it was a good investment....yes it works well but I paid a lot for it! One concern I am having is after about four hours of use I'm now starting to see papers jam in the machine. I hope this is not going to continue, I'll report back in a few weeks once I've really put this to the test.

I love the Neat scan and it makes it easier for transfering tax deductions over at the end of the year and you dont need to save the paper copies because IRS excepts neat scan as a approved software. I love the product and you will to it makes all your scan items organized and easier to find in a search. You can scan business cards in to your contacts and save time typing contacts in to your computer. Buy it and enjoy

I purchased this because it is a good concept and organizes receipts and other documents very well. I have had the program and scanners for a few years. However, the buyer should be aware that the software can be buggy (NEAT has stopped working messages). The scanner can also be a challenge if something does not go well, like drivers installing correctly. Customer support is simply awful. I had sent them one email after another on their support page and never received a response. I eventually figured out how to solve the problems on my own, but hours and days were wasted. I even sent them an email asking why they would not respond. I received no response to that email either. I recommend getting an extended warranty from Best Buy. You will not be able to depend on NEAT to help you.

It is quite cathartic and fun to be able to get rid of a lot of paper in a short amount of time. Installation was very easy. The program does not have a lot of bells and whistles and tends to crash from time to time, but overall a great way to organize lots of paper.

Overall I like this scanner and especially its speed. I know it can scan business cards and receipts, but I scan everything as a document because sometimes it automatically scans documents as receipts, etc. this keeps it uniform and I don't think it captured business cards that well anyway. Overall, I'm very happy with the Neat scanner. It is a bit expensive but much quicker than the typical all-in-one scanner.

I was looking forward to purchasing this to help with small business but after working thru the program I found it just didn't do all I needed. It wasnt able to merge information and all columns after scanning had preselected labels. Also I found out the files could,get corrupt if not saved first on my computer drive. It did a great job scanning but sometimes I had to enter information once scanned that it couldn't find on the receipt. It just couldn't do enough to make the bookkeeping process easier for me. Felt I still would need to keep,receipts in case of file problems. Best buy was nice enough to allow me to return the item.

I like the product but I can't seem to get it to organize the items like advertised. It could be just me but I have tried. It scans super fast but takes its time processing. Could be a computer issue. I really think the software could be better and more user friendly. This is a great item for home or small business but I would pass on it if you are going to use it for very heavy usage.

I am very impressed with the ease of setting up this easy to use scanner. The quality construction results in quality scans. Well worth the investment in this product.

This is a great product throughout. The size is perfect, as I never like adding more gizmos to the technology in my office. I fought the idea that this is one more thing to plug in and manage, but it is well worth it.. With a little self-discipline, the organizational tools are changing the way my office feels and looks. What an innovative system! The over-all build is rugged, and it feels as though the system will work well for years to come, without the fear that one key part is going to break, rendering it useless. The software is the best part about the unit. I am self-employed and have tons of receipt tapes which eventually get tallied for taxes. The ability to scan and break these down is awesome! Convenient scanning with the searchable PDF has been regularly used and has saved me a ton of time already. It is most beneficial to be able to manage the small papers and business cards. I have only had the unit about 6 weeks, and have not spent a ton of time with the software yet, but the system is changing the way my desk and office operates. So far, great!

Easy to use. Still trying it out. Not convinced yet it is worth the price.

I was looking for a tool to keep my paper work up to date in my home office. It was easy to install - takes little room on the desk top - works easily. But now I have to learn how to store the data - it is a learning curve for me.

Easy to set up..easy to use! Doesn't take up a lot of space like the file cabinets do! Hey..that rhymes:-)

I have been using the Neat portable scanner for about the last 5 years. I finally upgraded to the desktop and it is great. Much faster, and very accurrate. Having this, I redid my entire filing system, and I am using this for more and more things.

I love this scanner. It is small and easy to use. I bring my receipts home each weekend and I've scanned all of my January business receipts and I'm thrilled with it.

PROS: Good Scanner Multiple Sheet Feeder CONS: Software crashes Software is not very adaptable to specific applications High price for a scanner

This device has allowed me to scan in all my tax documents and send them directly to my accountant without making the drive and incurring the cost of a sit down appointment. It has also allowed me to keep a backup of all my receipts and contacts from business cards at a ready to access platform!!

Easy installation. Easy to use. Primary complaint is the latest software version defaults to cloud storage which I do not trust (personal preference). This was a replacement for a NeatDesk that I had for over 4-years. The scanning gets lighter over time and it was just too light for some documents. This was the right time to replace it. A bit of a sticker shock to see price doubled from my original purchase with literally no visible difference between the two units.