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Customer Ratings & Reviews

Your price for this item is $4,899.00

Customer reviews

Rating 3.8 out of 5 stars with 14 reviews

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  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 1 out of 5 stars

    Thermador ME302YP - Gray Glass Doors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to share some actual photos of the Thermador ME302YP Masterpiece Double Oven. The oven doors are not stainless steel; they are a contemporary gray glass. In my opinion, the description and photos on the Thermador website are misleading. In the header, it says 30" Stainless Steel, and nowhere in the description does it mention this glass. On the website, the single photo of the double oven as well as the double oven installed in both dark and light cabinetry do not portray the true contrast of the materials. Many dealers do not have it in their showrooms as it is a new model and my dealer was not aware of this model having the glass doors until I brought it up. Hope this helps others make their appliance decisions.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hi Schellam, Thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and the overall customer experience. Your input is invaluable in this process, and we appreciate you reaching out. thermador

  • Rated 1 out of 5 stars

    Do not buy it, if you plan on cooking.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of those "looks nice, if you never use it" pieces of equipment. So, if you don't cook much - get it. It looks cool. If you are planning to use it, though - get something else. 1. Convection is only in the upper cavity, so the bottom cavity is useless. It is also much less powerful. Can't use it much. 2. The buttons are horrible - there is a noticable delay after you press them, so you'd have to pause after each push to see if the system had registered it. There is no haptic feedback at all. It's like using the cheapest Chinese kock-off. Truly not expected from an expensive brand. 3. Quality - the control panel rattles, a screw was missing. Even with all three crews securily tied, when you press buttons- the panel moves. Overall, it's like this model is built with leftover substandard parts. Absolute disappointment.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Luba, thank you for your review. We are sorry to hear of your disappointment with your double wall oven. We value your feedback and we will forward this to our product team. If you have any questions or concerns, please contact our Customer Support team at 1-800-735-4328. Thank you. thermador

  • Rated 4 out of 5 stars

    good oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven temperatures appear to be exactly correct according to a digital thermometer. Controls are pretty easy and intuitive. Cannot make oven connect to my wi-fi network. We were disapointed in the pizza mode and have found that just the regular bake mode works better for homemade pizza.

    I would recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Thanks for your review, BryanS! We are thrilled to hear your oven temperatures are accurate and you find the controls intuitive. We apologize for the trouble you're having with the Home Connect app and your disappointment with the pizza mode. Your feedback is incredibly important to us. For Wi-Fi connection help, please contact us at [email protected] and include your model number, device type, and account email. Thank you for choosing Thermador! thermador

  • Rated 5 out of 5 stars

    thermador masterpiece double oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value. works well and looks nice. beeping is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermador - Masterpiece Series 30' built-in Double

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thermador - Masterpiece Series 30' built-in Double Wall Oven is OUTSTANDING. My wife and i utilized this past Thanksgiving and cooked all the food absolutely perfect. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The delivery and setup was not great. Required many phone calls to set up. Initial set up was cancelled at the last minute and had to be rescheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks great! I would recommend item. It matched perfect with my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely purchase of my new oven. Great recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double wall oven looks luxurious with nice door handles. Installer name James did an excellent job demoing old and installing new. Cleans the area after job completion. Only minor complaint was he left a gap exposed in the back of the wall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had service here for this 4 times since purchasing 5 months ago. Not even sure it's working correctly now. Takes very long to heat up to temperature. Can't tell a difference between "fast preheat" and "normal". Same as using "convection bake" and "normal". We don't see any difference. The alert tone to show the oven finally is at temp or using the timer is so quiet, I can't hear it. Since we can't compare this we have to take the service person's word that it's operating correctly. Thermador quality has slipped so badly that I would not recommend their products.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hi BobA, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. If you have any unanswered questions related to your service, please call our Customer Support team at 1-800-735-4328 for further assistance. thermador

  • Rated 5 out of 5 stars

    Thermador oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful oven, works great, best purchase ive made in years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a month ago. Works well so far. The fast pre heat mode heats oven up in 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent salesmanship & delivery and loving the oven

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor engineering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this product two stars only because it looks beautiful. It ends there. There are two major functions of an oven. 1. timing and 2, the capability to bake. The timers work, but you simply cannot hear them. Try it at the store. Set the time for say one minute. Stand right next to the oven. As in with your ear not more than say 1 or 2 feet away. Listen carefully. Yes, its that bad! Worse, one "kitchen timer" for both ovens. Seriously! Set the temperature for say 350 deg. What is the actual temperature? You have no idea. There is a small progress bar that you must look very very closely. But you still dont know the temperature. This is a STRONG no buy. Yes, we spent thousand on this thing, but we will likely just rip it out. Thermador customer service is a black hole.

    No, I would not recommend this to a friend
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