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Customer Ratings & Reviews

Your price for this item is $8,299.00

Customer reviews

Rating 4.1 out of 5 stars with 7 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good product, terrible ordering/delivery from BB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine although the user interface is clunky and a bit laggy. Great looking design though and you get used to the interface. Ordering and delivery through Best Buy is terrible though and I would recommending buying from a place that specializes in large appliances. Missed delivery dates, trying to get in touch with a person who knows anything about anything is nearly impossible, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0wner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really an excellent piece of equipment!……………..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous. Takes forever to arrive, though, so be prepared to wait longer than it initially says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OVEN/MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the beauty of this item. Very excited to start using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterpiece Oven

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Thermador wall oven and convection speed oven. They look great and offer built in guidance on cooking options.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed these ovens after a year of waiting. We did all Thermador appliances in a recent remodel and I’ve been thrilled with all of them until we received these. The top speed oven and lower oven both have their own control panels. This is fine except I have to bend over quite a ways to see the screen of the lower oven and the angle/screen color make it difficult to see. The lower oven takes forever (even in rapid preheat) to preheat. I haven’t timed it but it’s at least 20 minutes or so. The speed oven will take some learning and seems fine. However, because it’s a microwave and the door comes down it is difficult to reach in to clean splatters. On a positive note they are beautiful and have all kinds of possibilities but I cook a lot and want fast easy to use appliances and these aren’t it. We did however switch from our gas stove to the Thermador induction cooktop and I absolutely love it.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello PedsICUNP, thanks for your review. At Thermador we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-735-4328 for real-time support. Thank you. thermador

  • Rated 3 out of 5 stars

    Very loud speed oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love almost everything about the speed oven/microwave but when you press the buttons they are very, very, LOUD, even on lowest sound setting!

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Cosmos321, thank you for your review. As Thermador strives to provide an exceptional product experience for each and every customer, we truly apologize if your speed oven has not met your expectations. In our efforts to continuously improve our products and services, your feedback is invaluable and will be shared with the relevant groups for further consideration. If product support is needed, please contact our customer care team at 1-800-735-4328 for real-time assistance. Thank you for choosing Thermador. thermador