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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 492 reviews

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85%
would recommend
to a friend

Customers are saying

Customers frequently mention the VIA 1415M GPS's ease of use, with many finding it simple to operate. The lifetime map updates are also well-received, offering convenience and value for money. While some users appreciate its accurate navigation and user-friendly interface, others express concerns about the small screen size and occasional signal issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 492 reviews
  • Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it shows you which lane to be in when it is time to exit or make a turn. So far I have had several trips with this GPS and it has been easy to use and not steered me wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FOUND IT VERY USEFULL,ESPICALLY GOING TO NEWARK AIR PORT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    a reliable gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reasonably priced gps ( got it on sale), easy to use. Up to date. A perfect gps for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great product and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tom tom to upgrade from an older model. It has worked great with one exception when out of town .My husband took it back to Best Buy as it wouldn't power up or turn on. The representative was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Tom Tom gave up the ghost so I needed a replacement. Went to to Best Buy and found a great deal. This new Tom Tom has 3 times the features at a lower price. Way to go best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on a road trip and did the job. Got me to the places I couldn't find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our cars use tom toms...very easy to use. Always gets us there..lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great GPS for road trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS is nice. Easy to use and follow. Would recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been accurate and keeps my trip on track.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there. Thanks for taking the time to leave this review and thanks for the 4 stars. Is there anything we can do to improve your experience/get that 5th star? :) - Have a good day! Reiss @ TomTom TomTomInc.

  • Rated 4 out of 5 stars

    TomTom works as promised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate for the price! I would recommend to a friend or family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase for the price. No complaints

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there, Tera! We are happy to hear you have no complaints! However, I see that you rated us 4 stars, is there anything we can do to improve your experience with our product?

      Let us know! Cheers, Chelsea at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a gps for work and this has met my expectations. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    your phone display is too small this a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, she prefers to use a navigation device that she can mount to the dashboard, She loves it! easy to use, set up took less than 5 minutes. it been accurate with directions, good buy and good price!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Randy!

      I am really happy you and your wife likes our VIA device. Please know that we are always available to help you at: https://us.support.tomtom.com/app/contact/p/4243. Have a wonderful day! - Sophia @ TomTom TomTomInc.

  • Rated 4 out of 5 stars

    great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device and I liked the accuracy finding distances

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use! Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , easy to use! I like it very much ! Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a decent GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has trouble giving directions in a high traffic area with multiple exits. The screen is very small too. It would work great in a small town but in a city like Dallas I would stay off of interstates with it because you will have to turn around A LOT.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Eric,

      Have you updated this device yet? This will ensure that the latest software is installed, meaning the device will be running its best!

      You can update your device in the MyDrive Connect software:
      www.tomtom.com/getstarted

      If there are further issues after this, I recommend performing a Factory Reset. Cheers,

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use. Ready out of the box. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to travel with, Tom Tom is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great navigator for any age, easy to use , would not want to travel long trips or short trips without it.firt time I used it went to Destin , Florida from Ohio. Got us to Destin no problems . Also got us all around Destin and others destinations with great accuracy. Wanted to go home through Georgia to get peaches, got us to the peaches with no problem. Would recommend this product to anyone who likes to go places and not get lost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great GPS for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting turned around and lost no longer a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Map updates

    Rated 4 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom to replace her old unit that wasn't able to handle updates any more. Glad to see they've went to perpetual updates for these models. Easy to use interface. Great unit.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      hey!

      Thanks for posting this review and thanks for the 4 stars! anything we could do to get that 5th star? :)

      Have a good day!

      Reiss @ TomTom TomTomInc.

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