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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.2 out of 5 stars with 321 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and extended Wi-Fi range as significant advantages of the AC1750 Gigabit Wi-Fi Range Extender. Many appreciate the improved signal strength and performance it provides, leading to better internet connectivity throughout their homes. However, some users mention occasional connection issues and find the device larger than anticipated. The price point is frequently praised as reasonable for the benefits received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 25 reviews
  • Rated 1 out of 5 stars

    Unstable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly drops from the network. Works for a day or so and make be reinstalled. Even the tether software can’t find it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is confusing to set up and interferes with internet connection. I wish we would have returned it. I don’t recommend this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The device is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I've purchased it, I have not been able to access my internet through this extend and not because I failed to follow the steps. All my lights are on, I am listed as a user on the tether app yet when I'm connected to it, it says there's no internet available. I've emailed the manufacturer and haven't heard back. I chatted with a live representative and that was also useless.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you don’t have Internet access after setting up your Extender, please re-verify your WiFi password and re-configure the unit. We also suggest relocating the extender to another position in your home where your router’s WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range.

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Can't extend if you can't connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 25ft from router and will not connect. Closer it will. Did not work well for us at all.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you're experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's WiFi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you'd like help with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super slow and the regular wifi has better ranger and speed

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong yet far enough from the router to extend its range effectively. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    internet connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extender dropped connection to the internet then would not connect unless restarted. I tried multiple locations and reset the extender and keep having the same issues.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also highly recommend making sure the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Would not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this item because it was unable to establish a connection to my router. I wish it had worked but it didnt so I cant leave a review.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you're experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's WiFi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      We're sorry to hear you decided to return the device; we would've appreciated the opportunity to help address your concerns. In the future, please feel free to email [email protected] and we'll have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support
      [email protected] tplink

  • Rated 1 out of 5 stars

    Hated It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device to extend my Wifi and it interferes with my signal instead. If I didn't throw away the box already I would take it back. Terrible buy.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    set up lousy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up not easy otherwise I would not be taking this back to best buy; key seems in stalling tether app could not do; other methods conbvoluted curse words

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you are experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's Wi-Fi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to hook up. Couldn't reach customer service. It still sits in the box. Wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you're experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's WiFi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you'd like help with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    It defeats the purpose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slowdown my internet speed when I’m using it to the point that I’m not even using it anymore!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Please bear in mind WiFi extenders utilize half-duplex transmission. As a result, throughput when connecting to the extender may be reduced when compared to the router. This is an industry standard for WiFi extenders and is not exclusive to TP-Link.

      In your case, we recommend relocating the unit to a position in your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      If you'd like assistance with any of these steps, please reach out to our support team using any of the available resources on our official website and we'll gladly assist you.

      Best Regards,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    I wouldn't recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to work and contacting the Geek Squad number didn't help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not deliver as scheduled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not deliver as scheduled We were scheduled to deliver on Friday, February 7 and for whatever reason now it’s Monday the 10th not very happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wrong to buy it. It is so difficult to set up so I gave up!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our WiFi extenders are designed for quick and intuitive setup using any of the various available quick install options, such as WPS, using your web browser, or via the Tether app on your smartphone. If you're experiencing difficulty connecting the extender to your router, we recommend setting up the device in the same room as your router, then relocating it after setup is complete. We also suggest re-verifying your router's WiFi password during setup, or if using the WPS setup method, ensuring the WPS process is performed in the correct order. The extender's indicator LEDs will help you determine which position in your home is ideal.

      If you'd like help with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    could not get it to work

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult, confusing set up directions. After 4 hours of trying everything suggested, just returned it for refund. Not recommended for anyone other than a computer expert installer.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello,

      Thank you for taking the time to review our product.

      We do have a very detailed video on how to setup the device linked below:
      https://youtu.be/F-XYf7nt0jw

      Our support team would have appreciate an opportunity to assist you with setting up the extender. If you have questions about our products in the future please send our support team an email at the below address.

      We thank you again for your feedback and certainly hope this experience will not discourage you from checking out more of our great networking products in the future.

      Best Regards!
      TP-LINK Support Team
      (866) 225-8139
      [email protected]

  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a poor investment. I would not recommend this product to anyone. Poor quality product.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Not a good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not worked from day one. A waste of money. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi BobF,

      Thank you for your review. If you haven't noticed a significant improvement in WiFi coverage and stability after installing the extender, we recommend relocating the unit to a position in your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range.

      We also recommend ensuring the extender's firmware is fully up to date, as shown in our FAQ here: https://www.tp-link.com/us/support/faq/1406/

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support
      [email protected] tplink

  • Rated 1 out of 5 stars

    did nothing for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Verizon Fios. Did nothing to boost range. returned

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website. To locate this FAQ, visit our website and enter 1406 in the top-right search field, then click the corresponding FAQ in the search results.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Look elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain awful. No improvement or support. Of product

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.

      We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    did not help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised. Had to return because did not help Wi-Fi in other side of house.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi j7j0,

      If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position in your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the “RE” status LED is indicating a solid connection.

      We're sorry to hear you decided to return the extender; we would've greatly appreciated the opportunity to assist you. For future reference, our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Customer Support tplink