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Customer Ratings & Reviews

Model:
TFALA509DC3PWP
SKU:
6477127
Your price for this item is $16.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.1 out of 5 stars with 133 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the TCL A3 32GB Prepaid's affordability, ease of use, and call quality. Many appreciate its value for the price and simple operation. However, some concerns were raised regarding screen durability and occasional glitches. Positive feedback also highlights the battery life and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 133 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A really great phone for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. Very good battery life. The 3000 milliamp battery is replaceable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Great low end phone at a great price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low end phone at a great price. As a low end phone it lacks memory, screen quality & speed but I got it for a basic phone to replace my Mother's old flip phone. It get's the job done for my Mother's basic cellphone needs.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to hear that you like it. Thank you for the feedback and rating. We truly appreciate it. Have a great day. tracfone-wireless

  • Pros mentioned:
    Battery life, Call quality
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Low Priced Bargain Smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for this price point. 32GB internal storage and a card slot, 3 GB RAM, and a 3000mAh, user replaceable battery. Call quality is excellent, so far. One negative to keep in mind, never seen a screen so easily scratched. Depending who is going to be using it, you may want to protect it right away. Happy with it, bought 3 for this household.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that you are happy with this purchase. Thanks for the feedback. We truly appreciate it. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone works mint/ value wise for what you get worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Tracfone TCL A3 32 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone and Tracfone service. I bought it for someone in a nursing home. It is very simple to use. You can click the only button on the left hand side and just say call "someone" or play a song or anything else. He enjoys listening to music. The service is only $20.00 a month for unlimited talk and text and 1 GB of Interent which rolls over any unused time. A very affordable price for someone on a limited income.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the wonderful feedback and 5-star rating. We're also very happy that you're satisfied with your purchase and our service. tracfone-wireless

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Easy to use and a smaller size which I love. This one fits me perfectly as my old phone was also an Alcatel. My old phone no longer worked and tracfone notified me after I bought this one that they had a free offer for me. They were very lax on informing me. Support just said to buy a new one. But I'm guessing my choice wouldn't have been this phone. So it's good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that you love it. Thanks for your feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good basic smartphone; auto brightness is too dim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good as a simple phone for elderly folks who have never had a smart phone before. It's smaller and lighter than most and does what a basic phone needs to do. The dedicated google voice button is helpful to lessen the need for typing. The one big thing that's not good about it is the auto brightness is not bright enough when indoors. I turned off the auto brightness and set the level myself, which is not ideal. Ideally, the phone would adjust well automatically without help. I got two of these phones for my elderly neighbors, and both have the same problem with the auto brightness sensor. They don't know enough to continually adjust the brightness, so setting it at a constant level is the compromise.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for your feedback and rating. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this from my granddaughter to play games and it works great. Sturdy and battery holds up. We’ve had it for a few months now no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is great and good price if you are using it for an elderly person if you wanted to not worry about it dropping or no need for data...my mom dropped a better phone and cracked screen and wasnt worth fixing so bought a phone that you dont get jacked in price like an iphone or latest model android....its good if your not using apps or data...t

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We truly appreciate it. We are glad to know that you are satisfied with our product. Have a great day. tracfone-wireless

  • Rated 3 out of 5 stars

    Basic for calls, emails, pictures, and internet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this phone and exchanged it for the exact same model. Neither phone allowed me to transfer data from previous phone. The first phone after less than a week kept powering itself off during calls and while idle. The one I own now, I only had a few quirks with a couple of apps that I rely on. Otherwise, if I get one year of decent use out of it, that is all I expect. Based on the reviews, I probably just had a bad first one.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We apologize for the inconvenience you've experienced in transferring your data from the previous phone. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our products and overall services. For chat support, please copy this link http://bit.ly/2qdrKHH and paste it on a new window. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    NICE PHONE FOR THE PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS for making a call to the doctors office so I could get in because of the covid rules,, and for use in the car if I really have to get hold of someone,, I used to have the OnStar phone which I loved but they stopped that service so I had to buy a cell phone and trying to use it as cheaply as possible as I do have a land line phone in the condo, so far it is performing well.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We truly appreciate your business with us. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great price !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone works good great deal and color! Good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Wrong phone for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything to say about this phone. It was purchased for my wife, and I gave it to her for our anniversary. She has it in her possession. We were forced to have to use "smart phones". We liked the inexpensive flip-phones. They were small, easy to carry, and the cost to use them was much less than the smart-phones. But the manufactures have taken that advantage away from us. We do not like smart-phones. They are an expensive spike in our meager budget.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are very sorry for the inconvenience this has caused you. Rest assured that this upgrade will provide you with a better user experience with the service. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. Thank you. tracfone-wireless

  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very basic smartphone. Tracfone works for some situations but I’m starting to lean more towards other prepaid options

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're glad to hear that you like it. Thank you for the feedback and rating. We truly appreciate it. Have a great day. tracfone-wireless

  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    A3

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone awesome phone awesome phone awesome phone awesome phone

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Price

    Rated 5 out of 5 stars

    Tracfone TCL A3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Clear quality on calls. A little confusing to use because there are a few things that my old Tracfone did not have. It is a good deal since we had to upgrade because Tracfone was no longer servicing the old LG phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Apologies for any inconvenience we have caused you. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just not what I need at this time! Would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat slow but fast enough to still work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it has Android 12 even if it's somewhat slow at times it still works well enough for basic everyday uses but for $50 it's good enough for the tight budget people so I'm giving a 3 star for it's slowness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone So Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to a smartphone after years of using a flipphone that didn't even have a camera. I still wanted a prepaid phone and decided on Tracfone because my sister has a Tracfone flipphone and likes it. I've only had the phone for a short time but so far haven't had any problems and seems to be easy to use. I'd recommend this phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. Thank you for the feedback and 5-star rating. We appreciate your business and trust. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough I bought another one. It works as expected. Decent quality for the price. Would buy again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your purchase and feedback. We truly appreciate it. Have a beautiful day! tracfone-wireless