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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.4 out of 5 stars with 2388 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 64 reviews
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Works well, but for a short time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had 4 pair of these. First pair lasted 7 months, next 2 pair lasted 1 month before sound went out on both of them. Had the latest pair for about a month. So far so good. He is not rough on his headset, but because of the pandemic he has been playing more than usual. Good while they last, but some don’t last long. For the price, what do you expect?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wait for a sale or markdown

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.I’ve had these for almost a year now, I got them at launch. But this is the second wireless turtle beach headset I’ve bought. And my cons with the last pair, carries over to this “new” model. It’s as if the only thing that changed was the design and extra padding on the crown and ear muffs. Sometimes I’ll be playing and it’ll loose connection to the Xbox and I’ll have to manually turn it off and on again. Other times I’ll watch a movie, and if I turn my head a certain way or move, the audio would get choppy and eventually disconnect. Or worth the price, be prepared to get replacements through Turtle Beach.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Alanzo,

      We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my nephews. I got tired of them always asking to use my rig 800(not cheap). So we got them each one of these in different colors. They feel super cheap light weight, you can barly hear the volume is so low and if you even move the 3.5mm jack a little bit they cut in and out or you hear a bunch of static. Would definitely save a couple dollars and get something else with a little bit of quality, even if its for kids.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Dray,

      We’re sorry to hear about your experience; this certainly does not sound like the headset is functioning as it should.

      Please allow our Support Team to assist you with your Recon 70. They're always happy to assist with troubleshooting to determine if the headset is the cause of the inconveniences you're having or if there is something else within your set up that is the culprit. In a worse case scenario, that team can also assist with full replacement service under your warranty with us.

      Our dedicated Support Team always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Bad headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad headset Bad headset Bad headset Bad headset Bad headset

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Carlos! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Sound is almost silent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hardly hear anything. I checked my console. The game. I turned it up as loud as it would go and it’s literally worse than a super cheap pair from target. Which was unexpected because I’ve had a pair from this brand for two years and they’ve been wonderful. But I rage quit and broke my old pair. But this particular model is just horrible. Pay a little extra and get a different model from this brand. Love the brand. Just not this particular model.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Cyndi!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 70 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Mic didnt work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked good and had qulity sound. The microphone did not work. I did some troubleshooting . I retuned the item.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anthony! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    2nd Pair of TB headphones I buy that are defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of these headphones are great, but this is the second pair I buy that are defective. The first pair I bought stopped working slightly after two months and the second pair stopped working within the first three weeks. I would really recommend buying the protection plan with these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last long.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was missing a screw on the left side that connected the earpiece to the headband. Eventually the product came apart and the wire broke. By eventually I mean less than two months after purchasing. This is the second set I have now purchased hoping I have better quality with this one.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 under its manufacturer's warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mic broke after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones themselves work great, they have good sound and are great at noise cancellation. They were a gift for my 13 year old. And he loved them. That is until 4 months later, he pushed the mic back to mute it and it stopped working. I'm very displeased with how quickly that broke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible volume and sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous XO One headset and it broke. Bought this as replacement. Sound quality and loudness nowhere near the same. It ia not comfortable at all and the material around the earphones makes you really hot. Bought an older model instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Turtle Beach Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This headset doesn't sound awful, but your better off paying more and getting a quality headset if you want actual good surround sound. I ended up returning for a pair of Arctis 7x

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my nephews. Don't waste your money if your looking for a good headset. If you jus want one for kids who don't take care of stuff n its going to end up Broken anyways. Then yes this is probably for you. Volume sucks on these super low so its hard to hear. They feel cheap. Sieve like 20 to 30 more an get some a real good quality headset by Rig the 500 or if you want top of the line the rig 800

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Dray,

      Thanks for taking the time to provide us with your feedback and we are sorry to hear about your experience. We'd suggest reaching out to our dedicated Support Team with details about the inconvenience you've had as this does not sound normal. Our team would be more than happy to assist with trouble shooting or replacement service if necessary under your product's warranty. The Support Team can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Runs small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small headset. Id recommend this for a kid or an adolescent, but not an adult. My head is normal sized and this was far too tight to wear for long periods of time.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Sue!

      We are sorry to hear about the experience you've had with the fit of your Turtle Beach Recon 70 Headset.

      Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Brokable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones didn’t really last long about six months then they broke , my son Said that they work pretty good but are made cheaply to break with the plastic but the noise cancellation work great

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Cord bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last long, my sons headphones started cutting out not even 30days after use. Cheap pair from amazon lasted longer than these did.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Leezel,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 We’re always happy to help under the one year manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Eh ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. It worked well for around 8 months til the wires stopped working and had to order another headphones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there!

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these continue to have issues with the mic, once in use it seems to cut in and out durning talk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Usually Great But...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach usually makes great products. I have been gaming for years and any TB product I have purchased, has always been great and never let me down. When I purchased this item, that was not the case. Any time I played with my friends they said they could barely hear me. Tried changing all the settings on my end, did everything I could find on Google and nothing fixed the issue.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Kyle,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had originally purchased due to old headset not working great. Now this new one echos everything they say while I’m playing online multiplayer games

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Jesus!

      We are sorry to hear about the inconvenience you've had with echo on your Turtle Beach Recon 70 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them but after 3 months of regular use they just stopped working

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further with this under your headset's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach