Customer Ratings & Reviews
- Model:
- TBS-2001-05
- |
- SKU:
- 6577977
Customer reviews
Rating 4.4 out of 5 stars with 2388 reviews
(2,388 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 2 out of 5 stars
Works well, but for a short time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has had 4 pair of these. First pair lasted 7 months, next 2 pair lasted 1 month before sound went out on both of them. Had the latest pair for about a month. So far so good. He is not rough on his headset, but because of the pandemic he has been playing more than usual. Good while they last, but some don’t last long. For the price, what do you expect?
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Wait for a sale or markdown
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound.I’ve had these for almost a year now, I got them at launch. But this is the second wireless turtle beach headset I’ve bought. And my cons with the last pair, carries over to this “new” model. It’s as if the only thing that changed was the design and extra padding on the crown and ear muffs. Sometimes I’ll be playing and it’ll loose connection to the Xbox and I’ll have to manually turn it off and on again. Other times I’ll watch a movie, and if I turn my head a certain way or move, the audio would get choppy and eventually disconnect. Or worth the price, be prepared to get replacements through Turtle Beach.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Alanzo,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
- Cons mentioned:Volume
Rated 2 out of 5 stars
Don't waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my nephews. I got tired of them always asking to use my rig 800(not cheap). So we got them each one of these in different colors. They feel super cheap light weight, you can barly hear the volume is so low and if you even move the 3.5mm jack a little bit they cut in and out or you hear a bunch of static. Would definitely save a couple dollars and get something else with a little bit of quality, even if its for kids.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Dray,
We’re sorry to hear about your experience; this certainly does not sound like the headset is functioning as it should.
Please allow our Support Team to assist you with your Recon 70. They're always happy to assist with troubleshooting to determine if the headset is the cause of the inconveniences you're having or if there is something else within your set up that is the culprit. In a worse case scenario, that team can also assist with full replacement service under your warranty with us.
Our dedicated Support Team always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 2 out of 5 stars
Bad headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad headset Bad headset Bad headset Bad headset Bad headset
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Carlos! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 2 out of 5 stars
Sound is almost silent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hardly hear anything. I checked my console. The game. I turned it up as loud as it would go and it’s literally worse than a super cheap pair from target. Which was unexpected because I’ve had a pair from this brand for two years and they’ve been wonderful. But I rage quit and broke my old pair. But this particular model is just horrible. Pay a little extra and get a different model from this brand. Love the brand. Just not this particular model.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Cyndi!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 70 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 2 out of 5 stars
Mic didnt work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked good and had qulity sound. The microphone did not work. I did some troubleshooting . I retuned the item.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Anthony! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
2nd Pair of TB headphones I buy that are defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall quality of these headphones are great, but this is the second pair I buy that are defective. The first pair I bought stopped working slightly after two months and the second pair stopped working within the first three weeks. I would really recommend buying the protection plan with these.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friend Rated 2 out of 5 stars
Didn't last long.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product was missing a screw on the left side that connected the earpiece to the headband. Eventually the product came apart and the wire broke. By eventually I mean less than two months after purchasing. This is the second set I have now purchased hoping I have better quality with this one.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 under its manufacturer's warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Mic broke after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves work great, they have good sound and are great at noise cancellation. They were a gift for my 13 year old. And he loved them. That is until 4 months later, he pushed the mic back to mute it and it stopped working. I'm very displeased with how quickly that broke.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friend Rated 2 out of 5 stars
Horrible volume and sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a previous XO One headset and it broke. Bought this as replacement. Sound quality and loudness nowhere near the same. It ia not comfortable at all and the material around the earphones makes you really hot. Bought an older model instead.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Turtle Beach Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This headset doesn't sound awful, but your better off paying more and getting a quality headset if you want actual good surround sound. I ended up returning for a pair of Arctis 7x
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound qualityCons mentioned:Volume
Rated 2 out of 5 stars
Cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my nephews. Don't waste your money if your looking for a good headset. If you jus want one for kids who don't take care of stuff n its going to end up Broken anyways. Then yes this is probably for you. Volume sucks on these super low so its hard to hear. They feel cheap. Sieve like 20 to 30 more an get some a real good quality headset by Rig the 500 or if you want top of the line the rig 800
This review is from Turtle Beach - Recon 70 Wired Surround Sound Ready Gaming Headset for Xbox One and Xbox Series X|S - White/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Dray,
Thanks for taking the time to provide us with your feedback and we are sorry to hear about your experience. We'd suggest reaching out to our dedicated Support Team with details about the inconvenience you've had as this does not sound normal. Our team would be more than happy to assist with trouble shooting or replacement service if necessary under your product's warranty. The Support Team can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great day!
Rated 2 out of 5 stars
Runs small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small headset. Id recommend this for a kid or an adolescent, but not an adult. My head is normal sized and this was far too tight to wear for long periods of time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Sue!
We are sorry to hear about the experience you've had with the fit of your Turtle Beach Recon 70 Headset.
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Brokable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones didn’t really last long about six months then they broke , my son Said that they work pretty good but are made cheaply to break with the plastic but the noise cancellation work great
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 2 out of 5 stars
Cord bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt last long, my sons headphones started cutting out not even 30days after use. Cheap pair from amazon lasted longer than these did.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Leezel,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 We’re always happy to help under the one year manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
Rated 2 out of 5 stars
Eh ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. It worked well for around 8 months til the wires stopped working and had to order another headphones.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there!
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 2 out of 5 stars
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these continue to have issues with the mic, once in use it seems to cut in and out durning talk.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendRated 2 out of 5 stars
Usually Great But...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turtle Beach usually makes great products. I have been gaming for years and any TB product I have purchased, has always been great and never let me down. When I purchased this item, that was not the case. Any time I played with my friends they said they could barely hear me. Tried changing all the settings on my end, did everything I could find on Google and nothing fixed the issue.
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Kyle,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your screen for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
Rated 2 out of 5 stars
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had originally purchased due to old headset not working great. Now this new one echos everything they say while I’m playing online multiplayer games
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jesus!
We are sorry to hear about the inconvenience you've had with echo on your Turtle Beach Recon 70 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 2 out of 5 stars
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them but after 3 months of regular use they just stopped working
This review is from Turtle Beach - Recon 70 Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, & PC with Flip-to-Mute Mic - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further with this under your headset's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!