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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18369 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the professional TV setup services, frequently praising the installers' knowledge, efficiency, and courteous demeanor. Many appreciate the ease of setup and the resulting excellent picture quality. While some customers found the price to be high, the positive feedback on installation and service generally outweighs this concern. A small number of customers experienced issues with internet connectivity during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 18,369 reviews
  • Rated 5 out of 5 stars

    65” INCH LG WEB OS OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS A VERY NICE TV. THE PICTURE POPS OUT. IT IS SO CRISP & CLEAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DADDYDICKDAMONODYSSEYARKSONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mounted EVERYTHING. They did my gaming monitor, Xbox Series X, PS5Pro, Nintendo Switch, Soundbar System and so much more. (I HELPED OF COURSE BUT THEY DID MOSTLY EVERYTHING.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quickly done. The features of this TV were well explained.

    I would recommend this to a friend
  • Pros mentioned:
    Tv setup

    Rated 5 out of 5 stars

    Geek squad installed my TV beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV beautifully and connected it to all my devices. He even took away my old TV and brought it down stairs in my building. Did an excellent job and was very informative and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Just the bad thing is had to pay for them to open box and set on shelf. What a scam

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our tv and connected it to all our devices. Made sure everything was working good before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv setup

    Rated 5 out of 5 stars

    Great installation of my tv by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the service and the installer (can’t remember his name!) was really helpful answering my questions. And, he helped me set all the Apps up. I had nothing to do after he left except turn my new tv on and enjoy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job Installing Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our television set up was necessary due to my having broken my kneecap, and the techie who came was thoughtful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service in Borrego Springs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up even though my phone was not receiving calls that they were on the way. They did a great job and made sure my Samsung TV is set up completely. Kudos to the team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service!!! Nothing short of amazing!! The agents were prompt, professional, and very careful, they even covered their shoes before entering my home. The installation took all about 20 minutes. They tested the TV to ensure it was properly installed as well. I have recommended Geek Squad to everyone. The two agents were soo very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and quick with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy, Happy, Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up. Showed me everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giovanni and his partner with the Geek Squad performed a truly fantastic setup. Professional and courteous service along with a warm and friendly personality made for an easy setup. The instructions and tips provided allowed for instant use of my TV and Soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of setting up my new tv and hauling away the trash/boxes. Hauling/installing such a large tv is hard so I appreciate their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad service was promt and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my television was prompt, courteous, and great at his job. He set up and connected everything. He explained how to use the television and the remote. Every question I had was answered. I would recommend this service to everyone. I have already told a lot of people how fabulous the service was. I really needed someone to set up my television and your good squad service was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad were neat and timely with explanations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Tv and connected it to all my devices, and removed the old TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv setup

    Rated 5 out of 5 stars

    Sony Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my tv quickly and hooked it up to my AV receiver it was smooth as silk installation

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Keith and Cash in Houston we’re AMAZING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and Cash were on time, professional, knowledgeable and patient with ALL my questions. They assisted me in getting all my app’s transferred to my new Sony Bravia XR Smart TV and setting up/calibrating my new Sony 360 degree Spacial Sound surround sound system. I would highly recommend this Team of installers!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Geek Squad was very helpful & professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a perfect, crystal clear picture and amazing sound. Streaming any show/app is incredible! I will buy another one if I ever need another tv. The Geek Squad arrived with this TV & so carefully mounted it to the wall. The two gentleman arrived on time, answered all of our questions and went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with the set up of my TV. I’m enjoying it very much. It was a great purchase I especially like the sleek, remote control and easy functionality.

    I would recommend this to a friend