Customer Ratings & Reviews
- Model:
- VSC-550BT-WSL
- SKU:
- 6567727
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Journey Bluetooth Suitcase Record Player's sound quality, describing it as "working and sounding so good."
This summary was generated by AI based on customer reviews.
Does the trick
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice unit and we appreciate its size and portability.
I would recommend this to a friend- Pros mentioned:Sound quality
Retro wonder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and sounds so good. Really flexible with the Bt feature!
I would recommend this to a friend - Pros mentioned:Sound quality
Portable record player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to carry from place.to place. Decent sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great, easy and perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it plays well. Great sounds. Personally because I can't hear well in one ear it not loud enough but I'm sure for someone who has good hearing you will be pleased.
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color . Easy to use and easy to clean :) .
I would recommend this to a friend- Pros mentioned:Sound quality
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound Works for what I needed. Would recommend it
I would recommend this to a friend Vinyl Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Player was better than in the picture. Color is beautiful and performance is great!!
I would recommend this to a friendOnly Good as a Decoration
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute, but only good as a decoration. The built-in speakers are worse than your average laptop from 2003 and sound plays quietly from within the unit, out-of-sync with the actual speakers. The audio outs straight up do not work. I've tried many different cables, including my fancy ones from audio quest to no avail. The whole time, the unit plays the same quiet sound from within. I haven't tried the line-in nor the Bluetooth, but after the performance described above, I don't know why anyone would choose to use this to play music from. Just go get a $20 speaker from literally any brand to achieve the same result. As for playing vinyls, that works, but don't expect clarity of sound or to be immersed in what you're listening to. Even for this price point, I was shocked at how short this fell.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Thank you for sharing your feedback. While we're glad to hear you found the design appealing, we're genuinely sorry the audio performance missed the mark for you.
We aim for every product to deliver both style and substance, so it's disappointing to hear about the issues with the built-in speakers and audio outputs. That’s certainly not the experience we want our customers to have. We'd love the opportunity to make this right - our Customer Experience team can help troubleshoot or explore replacement options if there’s a defect at play.
Please reach out to us directly at customerservice@victrola.com, and we'll work with you to find a solution. Your input helps us improve, and we appreciate you taking the time to share it. Warmly, The Victrola Team
- Pros mentioned:Sound quality
Good player. Easy to store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, plays great. Was a good gift for wife who has records and now a player to listen to them
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Bought for our 12 year old daughter
I would recommend this to a friend