Customer Ratings & Reviews

Love how it looks. Easy to cook. Gets hot quickly. Very easy to maintain.

Extremely pleased w/Viking cooktop. Delivery was delayed by Manufacturer. Installation was expert and performed on appropriately 90 minutes by two technicians. Installation cost was $150.

My Jenn aire finally died I bought in 2005. This Viking I bought out of the box is awesome love it. Measurements were true to size. Works flawlessly better than my Jenn aire ever did wish I had replaced it sooner. Drove from Ga to Mississippi to get it and was worth every mile and second. Love Viking. Wish they would not have been back ordered but love mine!!! First photo os after installation second is before installation checking fit.

Great cooktop. Pricy for the quality. Other brands just as good with cheaper cost.

It's good design and easy to install Easy to use My customer likes

Works well. All parts needed were included though the area where the cooktop that it replaced had been had to be enlarged. Glad to get it 3 months earlier than it would have been delivered free. NOT glad to have to pay $80 to get it when I needed it. Very nice delivery men in their truck. Fortunately, I have a very competent electrician who could install it when BB was delayed for three months. Wanted it with a griddle like my old one but seems that they are no longer produced.

PERFECT ADDITION TO MY KITCHEN; the Viking electric black/stainless steel stovetop is easy to use, and makes my kitchen look updated - living in a well maintained fifty year old home - I AM DELIGHTED with the attractive Viking stovetop.

Excellent & beautiful product. Installation was okay but they charged $225 more than quoted price. Was very disappointed when Best Buy only paid $100 gift card for the overcharge if $225 , thereby costing me of actual $125 more than the quoted and agreed price. I won’t be buy any more product that needs installation. I am not happy with the outcome.

I like the product even though it is a little complicated to get used to. We so used to the old one when the cooking time would vary, but this one is just right with no thinking about how long it will take to cook.

Wow, I was impressed right off the bat. Cooks great and LOOKS even better. The only problem I have is that I purchased this from the BestBuy outlet store and was not told that I would not get any rewards points for this purchase. Don't understand that

The best always best buy great servive people and installers

Largest drop in out there. Has great flexibility..

The only store we could find the large electric cooktop. Delivered promptly.

Received my new stovetop and it works great. The technicians that installed the stovetop did an excellent job.

Great cooktop. Order early...at least 3 months in advance to allow for delays in production/shipment to end customer

Easy to install. Looks great Works well. Burner layout excellent

Excellent cooktop for our remodeled kitchen. good looking with the stainless steel.

Horrendous customer service! Ordered and paid $2900 in April for a cooktop-based on measurements and recommendation of a Best Buy Premium Designer. It was supposed to arrive in May, turned into June, turned into July. Got a call to get it installed July 31st. A third part company (they were great) came to install it and SURPRISE, it didn’t fit! Measurements were incorrect! The third party company left- taking the cooktop with them. Did we receive a call from Best Buy offering apologies for their error and promising to make it right? No…crickets. Numerous calls, texts and email were made to BB with no response. Made another trip to the store to speak with someone and no one could help me "I will email my boss" I had to make additional calls and emails when I still didn't hear from anyone. Finally heard that they would see the cooktop come (after WE arrange for someone to cut the space so it would fit) in October. What?!?! What happened to the one that we bought and paid for, that was in our kitchen on July 31st? We have been without a cooktop stove since April…it was paid for in April…and due to Best Buy's error it now won’t be installed until OCTOBER!!!

Viking makes the only drop in narrow enough to fit our existing counter top. We ended up with Viking quality by default and we are extremely happy with its versatility and ease of use.

I Iove this Counter Top Stove.......................