Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $2,249.00

Customer reviews

Rating 4.2 out of 5 stars with 11 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.2 out of 5 stars

Pros mentioned filter

There aren't enough positive mentions yet.

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers praise the 5 Series 1.1 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking. However, some customers have noted that the fan is noisy and that its performance is underwhelming. The fan's noise level is a recurring concern. More effective ventilation is desired by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Cons mentioned:
    Fan

    Rated 5 out of 5 stars

    Viking Series 5 1.1 Over The Range Hood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful good hood with a few improvements. User interface is not good because there is no indication for low/high fan. The grease filter is flimsy. The fan is loud.

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 3 out of 5 stars

    Viking Problems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great BUT! I'm on my THIRD one in two months! HI/LO fan not working on both, waiting on the third! Purchase because we are retired and wanted a Viking Range, Dish washer and convection/microwave.we have had issues with range parts. Would I Purchase them again? I would consider Wolf.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This does it all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave, convection, broil, you name it. That flexibility does come at the expense of some ease of use but features like the “Add a minute” button help keep simple things simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viking micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only thing it comes in only one size so you have to order the trim separately. Best Buy staff was very helpful. Looks great and happy with my product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic But Expensive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by Betsy Buy and the installers didn’t check the functions. First time using the fan, it only had one setting. Couldn’t get the other setting to work. It’s only 850 watts. I’m assuming Viking didn’t make this product, but put there brand on it. Some of the parts appear cheap. Haven’t used the convection part yet. Will have to wait for Best Buy to replace. There are less expensive options available unless you’re looking to match all appliances.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Viking Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i would continue to buy this brand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viking microwave over the top of the stove.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave that goes over the top of a stove. Simple buttons and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than we had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Still trying to understand how the convection part works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave queen!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of kitchen equipment ! Viking quality for sure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave #4 defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fourth microwave I purchased as the first three were defective. It also was defective. Shame on Viking

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 4 out of 5 stars

    How long do you expect a $1,700 microwave to last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 6 years. Fan generates more noise than suction, which is a bummer. Does have a nifty thermostat function that turns fan on automatically when you have stove or oven going and things start to get hot! It crapped-out yesterday, and after replacing a broken switch and a blown fuse, repair-man is now finding that fuse blows every time he tries to run it. Waiting to see where this adventure ends, but I'm current at $250....

    I would recommend this to a friend