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Customer Ratings & Reviews

Your price for this item is $1,799.00

Customer reviews

Rating 4.6 out of 5 stars with 26 reviews

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  • Performance

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the quality and sensor cooking capabilities of the 5 Series 1.5 Cu. Ft. Convection Microwave with Sensor Cooking. Many appreciate its ease of use and abundance of features, finding it straightforward to operate and clean. The convection oven functionality is also a significant plus for many users. Overall, the positive feedback points to a well-designed and user-friendly appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Sensor cooking

    Rated 5 out of 5 stars

    Great Combo Micro/Convection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave and what is new to us is the convection oven......very cool and easy to operate. This unit was a replacement of a 20yo Viking .....not much has changed. Just wisk the control panel would light up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for a three is more due to the service from Best Buy. It took a Better Business Bureau complaint before we got enough "traction" to have the problem resolved. We did have two service calls to repair the door and "choke". The main problem was the trim kit Viking recommended - one without any venting. Without venting the heat was building up causing damage to the unit. We finally ended up going to a local company and had the existing trim kit "water jetted" to create vents. Best Buy paid for the work but from start to finish, it took almost two years to get it fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Viking quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but matches rest of a Viking kitchen suite. Time will tell about overall quality. 2 year warranty is a nice plus for parts and labor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Microwave to go with the Viking double oven

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid microwave. Sturdy and easy to clean. Looks nice next to our Viking french door new double Oven!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viking microwave is a good microwave. It's supposed to be built in to my cabinets, but unfortunately it sticks out a little. I should have double checked the measurements. Double check the measurements of your appliances before building your cabinets!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Dream microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Beautiful design and great wonderful features.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second viking microwave indentical model just love its quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Viking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of a very useful appliance that lasted 19 YEARS!!

    I would recommend this to a friend
  • Pros mentioned:
    Sensor cooking

    Rated 5 out of 5 stars

    Viking Convection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this installed today and I am in LOVE. Wish I would've gotten a convection oven sooner. This matches perfectly with all of the viking appliances in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Returned microwave & single oven for double oven.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we returned the Viking single oven and microwave for a double oven because it fit our space better, these Viking appliances are top quality and great purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Sensor cooking

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE it! Still trying to get used to all of the options, but it works amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Sensor cooking

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has great features. I use the sensor to do a lot of my cooking and it cooks my food perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happydoc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave delivers all that we had hoped for! It fit perfectly and is easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Viking Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, still learning how to use some of them. Excellent customer service! Delivery and installation were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viking Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Microwave! The Viking works great and looks good. Expensive but well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Tons of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has tons of features. It works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very modern and fits my cabinet well, now that is was specified properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compliments my Viking Kitchen. Easy to program and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Microwave. Expensive though. Not worth the money. I had to buy because my old Viking gave up after 10 years and all appliances in my kitchen are of this brand so I have to match

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although pricey this microwave is all it is cranked up to be and more. If you need help ask for Tim at the Cosa Mesa , Ca store an outstanding and knowledgeable member of the Pacific Sales Team !!

    I would recommend this to a friend