Customer Ratings & Reviews
- Model:
- VSM550
- |
- SKU:
- 6333955
Customer reviews
Rating 4.3 out of 5 stars with 94 reviews
(94 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the SmartStart Pro 2-Way for its remote start feature, which allows them to start their vehicles remotely, especially during cold weather. They also appreciate its user-friendly interface and multiple ways to use it. The GPS tracking feature provides peace of mind, enabling users to track their vehicles' locations. While some customers have concerns about the installation process, many find the product easy to use and highly compatible with their smartphones.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Installation
Rated 2 out of 5 stars
Error codes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started getting error 702, command sent to vehicle but vehicle did not respond. Contacted Viper in reference to this issue. Was told that it’s an installation issue and that I need to go back to the place it was installed. When it works it works, but get the error message more often than I should. When I go to Best Buy to talks to the installer, there is no one there, and appliances are stacked in front of the installation area. I was told I can come back at any time if I had any issues, but there never any one there to help. Maybe one day Best Buy will have an installation technician at work that can help with this issue.
No, I would not recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Recommend This Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product that does exactly what it is meant to do. I previously had the 3G version but had to replace it with this when 3G cell towers were phased out. Best Buy technicians at Commack did a thorough job and installed it within 20 mins.
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Remote start
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote start system. Love it. Lock unlock gps
I would recommend this to a friend - Pros mentioned:Gps, Remote start, Security
Rated 5 out of 5 stars
DS4+ Upgrade Addon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this VSM550 to my DS4+ install to give me added options beyond the 1 button remote that came with the DS4+. The remote alone is limited to distance when using it in proximity to where your vehicle is located. With this VSM550 module and the free app, your distance is unlimited for lock/unlock & remote start. I also added this as an option if I choose to terminate my OnStar subscription. Viper does offer a "Free Basic" plan that only locks/unlocks & remote start using Bluetooth. I chose an "Annual' plan for the LTE features and the added discount over the monthly plan. I would recommend this product to anyone who wants the added security and control of your vehicle from anywhere right from your mobile device. As a bonus, there is an app for the Apple Watch that is similar to the iPhone app. In my use of the watch app, it appears it is not a standalone app that use the LTE service. It only works with the iPhone nearby. For the few YouTube videos I've seen demonstrating this SmartStart app on the watch, the person has had the iPhone close by. Since my Apple watch has LTE service, it would have been nice to use the features of the watch app version w/o having my iPhone close by.
I would recommend this to a friend - Pros mentioned:Gps, Remote start
Rated 5 out of 5 stars
Added technology and security to your vehicle!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally installed by your Best Buy vehicle Geek Squad. Highly knowledgeable and professional was able to troubleshoot any issues. My technician knew exactly what to do throughout the entire installation process. Installation was seamless. Everything taken apart was put back together correctly. All wires tied professionally. As far as the system itself the remote start feature is extended from not just your key fob but also to your smartphone. Also added GPS feature allows you to know the location of your vehicle by pulling it up in the maps with the Viper app. Last but not least any alarm triggered on your vehicle you get alerts on your phone.
I would recommend this to a friend - Pros mentioned:Gps, Remote start
Rated 5 out of 5 stars
Viper gps remote start
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to update any older/classic car to have keyless entry and remote start from antwhere in the world with 4g. I can let my friends into the car to get stuff they left behind while im at work. Can also track the location of truck with gps when lending out vehicle
I would recommend this to a friend - Pros mentioned:Remote start
Rated 5 out of 5 stars
Viper Remote Best in Class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended. I really like the convenience of remote starting and other convenience features of this unit. It’s internet based providing you unlimited range.
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
UPGRADE AUTO START VIPER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GOOD EXCEPT WHEN I PUT MY FEET ON THE BRAKE TO PUT IN GEAR TO DRIVE AFTER AUTO CRANKING IT CUTS OFF?
I would recommend this to a friend - Pros mentioned:Gps
Rated 4 out of 5 stars
Track your car via gps.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with the viper alarm to be able to track the car and lock and unlock the car from my phone. Works great but getting set up is a little bit of a hassle. You do have to pay yearly for this to work. 1 yr ,2 yr , or 3 yr plans avail.
I would recommend this to a friend - Pros mentioned:Remote start
Rated 5 out of 5 stars
The BEST!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very amazing. Convenient to use on the phone app which you can start/stop the engine, lock/unlock door and so on. Try it especially its best for the winter where you can start the engine without having to go to the car yourseld and start the engine.
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Unbeatable in freezing temps!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! We live in Minnesota and when OnStar stopped covering our car model last year we didn't know what to do. She works inside of a school building far away from the car, so normal fobs don't work to start it. This product works so much faster to connect with the car and has been a wonderful update. So much that she doesn't want a new car because then she would have to switch back to the MyBuick app.
I would recommend this to a friend Rated 4 out of 5 stars
Alarm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but too expensive and Best Buy say free installation but it wasn’t
I would recommend this to a friendRated 5 out of 5 stars
Viper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best alarm tracking system for the money accuracy is pin point
I would recommend this to a friendRated 4 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes have to reboot my phone so it will connect.
I would recommend this to a friend- Pros mentioned:Ease of use, Security
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Really like the security it adds. Simple to use. Best Buy installed also which was a plus
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it on my manual transmission Toyota Tacoma. Easy to use and love the range of auto start.
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, install was fast now I can start my car from anywhere Did not cost an arm and a leg to install and car was as clean as when I dropped it off
I would recommend this to a friend Rated 2 out of 5 stars
Alarm system works but car has issues unlockin now
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to put a remote start and alarm system in my car, but the remote/alarm itself has too many issues where it doesn't unlock my car and I have to press the button multiple times....for how much I paid I can't deny the disappointment. Unlocking my car has been a headache and even Best Buy can't figure out what the issue is with the product, might considering getting a new system put in because of the issues I've been having. The alarm works as it should but I shouldn't have to fight to unlock my car.
No, I would not recommend this to a friend- Pros mentioned:Gps
Rated 5 out of 5 stars
Best purchase by far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your thinking about getting this, just do it. Also, consider the total tech membership since you may be able to save on some of the other parts that goes along with the purchase. I love how this devices also sends notifications to your phone when the factory alarm goes off.
I would recommend this to a friend - Pros mentioned:Reliability
Rated 4 out of 5 stars
I would recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when paired with the 5756V remote I want recommended
I would recommend this to a friend