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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.3 out of 5 stars with 887 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent sound quality, and reasonable price as significant advantages. Many appreciate the cordless functionality and the inclusion of an answering machine. However, some users point to occasional issues with volume levels and find the instructions could be improved. The clarity of the display and the range of the cordless handset also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Great for my mother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Instructions could be clearer and more in-depth. Otherwise it is perfect for a home landline.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Not so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to have better instructions for set up and for use - especially the message option and the missed calls option. Shows 48 missed calls with no way to eliminate that or to get the missed calls. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 2 out of 5 stars

    Big limitations for older customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it would be simple to use. I have not yet been able to figure out how to set it up and use it. Instructions are huge and very small for older eyes to read directions. It is probably a good phone system, but so far have not been able to use it!!!!! Was disappointed in instructions and complexity.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Sorry I bought this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality phone system. On the web-site and the package it says it is an expandable phone system, Its not. I cannot find the extra hand set that supposedly goes with it, anywhere on the Best Buy web-site. The instructions are vague at best for how to program the one cordless handset that comes with this phone system. I will never buy anything made by V-tech again

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      The expansion handset is CS6909. Visit vtechphones.com for more details. Our tech support team can be reached at 1-800-595-9511. Thanks! VTech