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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.3 out of 5 stars with 887 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent sound quality, and reasonable price as significant advantages. Many appreciate the cordless functionality and the inclusion of an answering machine. However, some users point to occasional issues with volume levels and find the instructions could be improved. The clarity of the display and the range of the cordless handset also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for this phone system but some features are confusing. Difficulty figuring out muting for handset & extender, as well as changing ringer volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Gets Job Done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Average. Everything works fine but nothing fancy. The volume is ok but I would prefer it a bit louder. But it does have decent volume. The phone cord with the attached phone on base is short and the extra phone has been working great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    whispering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with the volume on the answering machine.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Only average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because we do not get good cell phone reception at our house and needed a "land line". This phone was easy to set up and operate, but the volume isn't great. Also, sometimes there is a little static but I don't know whether it's from the phone or the service provider.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ringer is too loud. No customers service whatsoever

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok , sometimes it's hard to hear on it and ringer is not that loud

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Worst phone ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting using this VTech - CS6949 DECT 6.0. It worked for couple weeks but the volume was too low even at full volume. Now it barely works. The outgoing calls - We can dial out, but cannot hear much. The incoming calls - The phone rings, we pick up, and hear almost nothing. The phone volume is the highest possible. We bought it on 5/17 and the return was only till 6/16, which I just found out. We have not used it until recently. I would expect better quality from a well known brand, and buying at Best Buy. I guess I will have to go to Goodwill to find something better. Very frustrating and disappointing!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Can't see and volume to low.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The green light on handheld makes it too hard to see. Volume on answering in too low to screen call. I'm returning it on Tuesday.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    No one hears me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunatly out of the box my voices volume is too low for anyone to hear me . They can if I almost shout. Taking it back and exchange for a different one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after two days and too much static and such low volume

    No, I would not recommend this to a friend