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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 128 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are positive about the video quality, app, night vision, clear picture, and ease of use of the Smart Wi-Fi Video Baby Monitor. They appreciate the excellent video quality, easy-to-install app, great night vision, clear picture and reception, and user-friendly interface. However, customers are negative about the battery life and connection issues. They complain about the short battery life of the parent base and the frequent disconnections between the handheld monitor and the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Average baby monitor.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent product! Easy to set up and picture is very clear. It has lost signal from time to but works well overall. I don’t recommend dropping it or banging product. Works well but is just looking for a reason not work.

    I would recommend this to a friend
  • Pros mentioned:
    Night light, Picture quality

    Rated 4 out of 5 stars

    Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is fine. The 5” screen is a plus. The sensitivity of the sound is ok. Picture quality is very good and night vision is excellent. I would recommend this monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor has done really nice features but some things drive me nuts. One thing long time to boot up and doesn’t hold a charge very well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Baby monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and it’s really fast connection, best pictures quality, it’s been month I haven’t put in charge because highest battery capacity and motion detection was supper real time . I was recommend people best part is contacting with WiFi

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Thank you for your positive feedback! We strive to provide the best possible experience for our customers, and we're thrilled to know that you are very happy with your purchase. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at 1-800-717-6031 between 9am to 4pm or by email at https://leapfrogbabycare.com/support_form. We look forward to hearing from you.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    VTech Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feed is a little grainy, but overall a good monitor. The built in nightlight is a useful feature.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, friend loves it & said it works perfectly

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, easy setup. It can lag a little at times and be sure to read all directions first because you have to charge the battery for 12 hours before setup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint i have is the parent unit battery life, but it is not the worst in the world. I love the monitor, and will use it for years to come

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    straight forward

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful especially if you are far away from your bedroom. video is I would say average but good quality for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it’s pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a pretty good monitor. I like the alarm it has on it. When your baby is crying it will beep and you can set all sound levels and sensitivity. The only downfall of this monitor is the temperature does not read correctly at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Baby can

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used for my son and the quality is awesome and lasted me a long time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not a 5 but not terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app doesn’t work and not scanning. But other than that screen and camera are pretty clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but battery life could be longer. Easy to set up to wi fi on phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this monitor quite a bit! I especially like the option to have both a remote monitor and the option to have the app on my phone. I didnt like the monitors with app/phone only options. 4 stars because I thought I should be able to adjust the camera from the remote, but you can only manually adjust the monitor, which is minorly irritating to me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Big display is the begining

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is priceless, with this camera you get that, big screen to watch your baby

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great camera

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this setup as it has music, sleep machine with lullabys and nature sounds, as well as a built in night light. The only reason i gave it 4 stars instead of 5 is the UI for the app has issues. Sometimes i cant turn the chimes off my phone when camera is in use which is problemstic ehen im working and she is home using the canera fir baby.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Baby cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because you can see it even if youre at your work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features and good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase with this product, alittle glitchy with getting synched up with cam and hand held screen just takes some patience. Works well over internet connection out of home as well to your cell device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is great; however it does get a little blurry once in a while. Other than the image getting blurry, the camera and monitor are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. It does exactly what the description says. App works well.

    I would recommend this to a friend