The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $299.95

Customer reviews

Rating 3.6 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers recognize the One 12 (2023 Version) 11.6” Pen Display Drawing Tablet as a reliable drawing tablet. Customers appreciate the smooth drawing experience and the lack of crashing issues. They also find that drawing is smooth with no lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Cons mentioned:
    Driver issues
    Best Buy Employee

    Rated 5 out of 5 stars

    Wacom One 12" drawing tablet, on PC

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself is a very light table and made of plastic, the screen is decent resolution, and the refresh is just enough. The quality is there, the tablet and drivers work great when they are installed right and are running properly. The biggest issues I have had were the driver, and connections. On a PC, that does not have usb-c lightning or usb-c displayport you need the adapter from wacom as well located in my second picture for it to work, plug one end into the usb on the motherboard and the other to the hdmi output on the gpu/graphic card. It is called " Wacom One 3 in 1 cable " you will have to order from Wacom, it is like 50 bucks and will necessary to use the screen as a display, without it the screen act like a large touchpad mouse on PC. Most laptops don't have this issue if they have c-ports. After that the drivers installed and worked properly, and the tablet has been amazing at drawing and being used just a touch screen for my pc

    I would recommend this to a friend
  • Pros mentioned:
    Smooth drawing

    Rated 5 out of 5 stars

    Wacom one digital art turnaround time is faster!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect travel size and much less wiring than the wacom pro 16" I currently have, it's smooth to draw on and does not crash like my old one did. It captures the details perfectly without being too overdone. Attached my latest art commission as an example of the quality art it allowed me to put out in a 3 to 5 day turnaround. Seriously a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changing Tablet for Lightroom and Photoshop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with this tablet's performance, especially in Lightroom and Photoshop. The included pen works seamlessly, eliminating the need for a mouse or trackpad. Its functionality has exceeded my expectations, and I look forward to utilizing it for years.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Price

    Rated 3 out of 5 stars

    They changed the wires

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wacom one started acting up so I tried to use my warranty and it came to find out my model of the Wacom one was no longer sold so I had to get a gift card. This was the replacement model. For the price, it’s terrible because for the price of the previous model I was able to get 13 inches but for near the same price I could only get the 12 in and that makes a huge difference in terms of real estate. Then they changed the wires to usbc which would be cool… if my computer was actually compatible with it. So ended up having to return it and go for the cintiq and pay a difference of 270 to get a Wacom model that will actually work with my computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gorgeous device
    Cons mentioned:
    Requires adapter

    Rated 3 out of 5 stars

    No USB-C Port ? Probably not worth your time

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gorgeous device, but haven’t been able to use it at all since I now have to wait on the $60 adapter cord from Wacom. My Best Buy did not have one readily available, which is quite unfortunate considering the pricetag on the tablet itself. Take this warning & others like it seriously- lest you be disappointed like me!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Digital art
    Cons mentioned:
    Adaptability

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to utilize with her digital art. She loves it. My only issue was needing to buy another cable to utizke proper adaptability and support.

    I would recommend this to a friend
  • Pros mentioned:
    Smooth drawing

    Rated 1 out of 5 stars

    Pricey. Missing features.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for being such a small tablet. It’s missing some pretty standard features such as legs and vesa mounting holes tho. The stand you can purchase separately that’s design for this device is absolute junk tho so I wouldn’t waste your money and time trying it. Drawing is smooth with also no lag which is nice. At the price point however it’s probably better to save up for something with all the features and not the bare minimum features. If mobility was your need it would likely be better to just grab an iPad at the same price point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Driver issues, Requires adapter

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible waste of money. The display would not connect with anything. It's marketed as a portable on the go drawing tablet with a display but you have to plug it in to a PC or TV to use it, and if your unlucky enough to get one with a messed up display, you may as well have a $20 tablet. It also states it works with phones but the list of phones it actually works with is pathetic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Welcomed Wacom

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wacom finally updated their budget line with must-have features that make this tablet a star. All I had to hear was "laminated display," and I knew what I'd be buying. While it is (marginally) smaller than the first gen of Wacom One, it makes up for it with many additions. I won't draw out this review writing them all. What I like: -Laminated display! -100% sRGB -Fits easily on a computer desk -Great build quality -Ability to adjust display settings on the tablet itself What I don't like: -3 way cable not included, despite the fact most non-Mac users won't have a DP-alt enabled USB-C port. And the cable isn't available at physical stores, nor is it cheap. -Pen feels like an ergonomic downgrade -It seems a tad overpriced. All things considered, it's a great display tablet. Many people hate this brand due to the pricing, but Wacom is the only brand I trust to have products that last a long time, with drivers compatible for current and future systems. I'm the guy willing to pay extra for that, what can I say? This tablet is a joy to draw on. I'm getting rid of my bulky, 20lb display tablet that was awkward and exhausting to use. This Wacom One is all I need, especially given I'm not a professional artist.

    I would recommend this to a friend
  • Pros mentioned:
    Krita

    Rated 5 out of 5 stars

    Good drawing tablet

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well with Krita, love the feeling of the pen in the screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need better set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly i need a better set up, but the inconvenience of having it connected at all times with the phone or computer. Especially how the cord is a bit short. Atill need to explore how the editing programs work on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drawing tab

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tablet For my Granddaughter for art shes having so much fun drawing Its hard to get here away from it thanks

    I would recommend this to a friend
  • Pros mentioned:
    User-friendly

    Rated 5 out of 5 stars

    Highly recommend for beginners!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very user friendly, fast and lightweight!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    User-friendly

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Great customer service. The tablet works great as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh it's ok, prolly should got bought one the doesn't need to be linked to a computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wacom One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for niece who likes and is very good at Anime drawing, she uses it like clockwork and also uses it for Art class in high school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this tablet not very user friendly. We have yet to get it to work with a computer or a laptop. We finally got it to connect to a phone but have not been able to get it to work beyond that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wacom - One 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product match the expectation about quality and price. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Misleading purchase - additional wired required

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt come with the display cable REQUIRED for displaying like a monitor(3 in 1 adapter cable for wacom one 12 and 13 tablets) , there is only ONE cable you can use, and its 59.99. Avoid buying unless youre willing to purchase a wire for 60 dollars that you also cannot purchase at any best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Art tablets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely good ! Best buy helped us find the best one compared others for us super helpful and glade we came to Best buy !!

    I would recommend this to a friend
Sponsored