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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 150 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the My Cloud Expert EX2 Ultra 2-Bay NAS for its user-friendly setup process, making it easy to install and configure. They also value the ample storage capacity and remote access capabilities, allowing them to store and access their data conveniently. While some users have concerns about security, many find the price reasonable for a 2-bay NAS with RAID configuration options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Drive type, Security

    Rated 3 out of 5 stars

    Concern over WD - My Cloud EX2 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trusted WD. WD was the first HD I ever purchased. But after reading a security analysis of this product after its release was alarming to me. There were 87 reported security type bugs for this NW device. To me that was extremely irresponsible. Especially, this is a "consumer" type product and therefore intended for mostly NON-TECH users. SO BAD move by WD. I returned this and will scrutinize my purchases with greater intensity. One other issue related to this DEVICE concerns the TYPE of drives to utilize with this device. Know the difference between NAS Drives and on NON-Network drives. Also , the concern of SMR and CMR drives. I would by a bayless NAS and get the correct NAS drives. Read about the problems WD has had with their drives before you purchase any.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drive type

    Rated 5 out of 5 stars

    Helping me organize my stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at this item for a while, finally bought June '18. It requires a drive in the socket to set up, I couldn't get away with running it empty with USB attached drives. Interesting features. Plex is working for me, Twonky seems to be the default browser, seems like they are still supported by WD. Plex was recognized by my Samsung Blue Ray player but need to figure out server permissions. Allows network access to my USB drives but the applications aren't supported on JBOD drives, just the one installed in the server.

    I would recommend this to a friend