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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.1 out of 5 stars with 63 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are pleased with the My Cloud Expert EX2 Ultra 2-Bay 4TB External Network Attached Storage (NAS) for its easy setup process and reliable performance. Many users find it simple to set up and use, making it a great option for home storage. Customers also appreciate the storage capacity of the device, allowing them to store a significant amount of data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 4 out of 5 stars

    Works good & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use primarily as a backup device. I have found it to work flawlessly in this regard. Upload can be a little slow, but this applies mainly to the initial backup. Subsequent backups go rather quickly. The iOS app works well. Files can be downloaded, uploaded, & attached to messages or emails using my phone. I am able to access my data anywhere from my phone. It streams quite nicely to my TV's. My entire network is mostly wireless and all is well. The only problem I have experienced is that the drive will not stream .mov files to the TV's. I have to use a USB drive either connected to the TV or router, strange. I am quite happy with my purchase as it has made getting all of my files organized in a central location.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad NAS, can store fine, but cannot stream at all!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to store pictures or files then this is the drive for you. But you cannot stream Plex at all on it. I tried using the App in WD NAS and it freezes and buffers after 4 minutes. I tried to use plex on my server and just streamed the movies from the NAS as storage only, and the same thing! When I put all the movies on my PC Hard Drive, and install Plex it runs great!! And the PC is upstairs on a USB wifi adapter. The NAS was plugged directly into my 1GB Switch, and the TV I was trying to stream from was 10 feet away from a 5GHz Wifi...so the drive just can't process fast enough. Very upset and don't even need this thing. I can store crap on my USB I don't need a $300 unit that can't even stream.

    No, I would not recommend this to a friend