Customer Ratings & Reviews
- Model:
- WDBVBZ0040JCH-NESN
- |
- SKU:
- 5061400
Customer reviews
Rating 4.1 out of 5 stars with 63 reviews
(63 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the My Cloud Expert EX2 Ultra 2-Bay 4TB External Network Attached Storage (NAS) for its easy setup process and reliable performance. Many users find it simple to set up and use, making it a great option for home storage. Customers also appreciate the storage capacity of the device, allowing them to store a significant amount of data.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 3 out of 5 stars
Some annoying features -- Synology better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ex2 Ultra is a good entry level NAS. It is relatively easy to set up and use. But after a while I found some things about it to be annoying so I replaced it with a Synology 2 bay NAS DiskStation DS218j + 2 WD 3TB 3.5" drives. The Synoogy NAS is also relatively easy to set up but the terminology is a bit different to that used by WD so a bit of a learning curve. The two things that annoyed me the most about the WD NAS was its UI startup time and lack of scheuled back-up (which a Linux geek could probably get around). The WD NAS seemed to want to caculate the disk compacity every time you started the UI and it took a minute or so to do that (the more stuff on the disk the more time it took to start). The WD UI compared to the Synology UI is klunky. The latter acts more like a standard desktop the former more like a web site. If you have an extra bit of dosh the Synology, IMO, is a better product.
No, I would not recommend this to a friend Rated 3 out of 5 stars
When it works is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enabled error notifications and I get many telling it is rebuilding the RAID. Meaning one HHdd keeps failing. If this continues it may have to go back.
I would recommend this to a friendRated 3 out of 5 stars
Western Digital
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware itself is great but the software has web access timeout that cannot be turned off which the maximum timeout is 30 minutes. If your out of the house and not continuously logging into the software your locked out. Opened a ticket with WD but don’t think any changes will be made do to this issue has been going on for awhile and other people had opened tickets for the same issue. If I knew about this issue I would’ve looked at other brands. If it wasn’t for the software settings on the web access timeout I would’ve given it a five star rating.
I would recommend this to a friendRated 3 out of 5 stars
Great Features But NOT User Friendly
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system was highly recommended but is designed for users that are more tech savvy. We have had numerous connectivity issues and adding new pc's. Western Digital Support staff was only satisfactory is trying to resolve connectivity issues. Would not recommend to novice tech users. Very expensive - could have purchased a less costly unit for our basic needs.
No, I would not recommend this to a friendRated 3 out of 5 stars
its an ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not notice any difference between the cheaper version for home that cost far less. I thought I would get better transfer speeds but if there is the difference is not noticable
I would recommend this to a friendRated 3 out of 5 stars
Slow interface.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online interface is kind of slow but the actual read and write performance as pretty good.
I would recommend this to a friend