Customer Ratings & Reviews

I needed this for our business to backup our Design folders and emails.. I have used My Cloud previously but it was not a NAS version. My old MyCloud was almost 8 years old so I figured it was time to upgrade to a NAS for extra security in the event the drive was to fail. I went with the WD MyCloud since I was already in the ecosystem and had zero problems with my odler version. It was easy enough to setup online and it copied over my old drive with no problem setting up RAID was a breeze also. It does get loud when copying over a bunch of files as the temps rise but I have not heard the fans once since completing the migration of files! The drives are of course swappable so in the event one does fail you can replace it and also rest easy that your files are backed up if you are using the appropriate RAID config and not "more storage".

Installation and setup in RAID 1 was really simple with the EX2 4TB NAS. I setup a static IP for ease of use and establish a few share folders in less than ten minutes and it was ready to go. I have since migrated all of my pictures and documents to the NAS and now they're available from all of my devices. My only gripe (if I'm being picky) is that the UPS Slave feature only works if the UPS that you're using is connected to the network. In my experience, native network connectivity is usually reserved for enterprise grade UPS's and not all that common for a home or small office applications.

I bought this to use primarily as a backup device. I have found it to work flawlessly in this regard. Upload can be a little slow, but this applies mainly to the initial backup. Subsequent backups go rather quickly. The iOS app works well. Files can be downloaded, uploaded, & attached to messages or emails using my phone. I am able to access my data anywhere from my phone. It streams quite nicely to my TV's. My entire network is mostly wireless and all is well. The only problem I have experienced is that the drive will not stream .mov files to the TV's. I have to use a USB drive either connected to the TV or router, strange. I am quite happy with my purchase as it has made getting all of my files organized in a central location.

This product is fantastic. I love that I can upload anything from my computer, phone, ipad, etc. from anywhere. Love the ability to upgrade storage, love that it saves my data on two different drives, etc. Upload speeds over wifi seem excellent, given the bad internet speeds in my area. The only downfall so far is the app - crashes all the time. Wish you could power down the drive remotely.

Running on an Apple with Sierra. Over my standard AT&T wifi router the drive is somewhat fast. I can transfer about 100mb in about 30 seconds. Plug in through a gig lan connection and this thing is smoking fast, I almost couldn't believe it its so fast. So I know for basic file transfers i'll just use wifi, anything larger and i'll plug in at my desk. The bad: on my Mac and on my wife's new PC the drive won't stay connected or recognized as a net drive after a shutdown/restart. I had to assign a static IP (standard practice anyway) and then create a shortcut on my desktop to the IP address. Using this method and the drive connects just fine. The drive seems to work better with a PC but then again I like Windows file explorer over Apple's Finder and I'm an Apple Fanboy. Haven't tried the cloud service so i can't comment on that. The drive is very quiet and the fan, when it actually runs is quiet for a fan. I'm running this in Mirror mode (default setup) so I only get 2TB. Would i buy this again? anyway and I'm telling anyone who will listen and needs a net solution that this is a great drive.

This nas is great! What I like most is, that its configurable WD software. Once you've set it up right, this thing is great! You can access your files even from you phone remotely! The only downside that I find to be a flaw is that on Macs, while away, you cannot access your files as easily as other drives as you would in the Finder. It appears the only way to access is via WD software. Perhaps there is with a few adjustments in the configuration. Overall I like the drive, however I thing my next investment would be to purchase one that allows remote accessibility via the Finder.

So far it’s been really good. Fast, quiet, always connects quickly

I bought this unit to suppliment some other extrenal units I have. It works well remotely when I am in the house on a tablet or another computer. I have a little trouble connecting remotely on another network because I have another unit already in My Cloud. Purchased just so I could have a larger storage space for the video work I do.Happy so far.

My husband and I bought this for our Canada trip to sync up our wireless headphones and share electronic devices! It worked like a charm!!

This is a nice piece of electronics that is easy to setup and use. Many RAID modes available including JBOD (Just a bunch of drives) for the most storage space. On setup everything worked and it was easy to access from most anywhere.

Very good performance. User interface needs improvement. Local admin and web interface should be somehow merged. It is not as user friendly as cloud based systems.

Good product, easy to setup, easy to use in general, still don't know how to share links with other people to access what I want

The My Cloud EX2 seems to be a solid storage device to store and back up files.

Does the job, very easy to use. Even though the back up software needs to be downloaded externally.

Runs a bit slow, but does the job. It just seems like it lugs even when I only put about five pages in at a time. I got it on sale and feel I got my money’s worth. Does all it promises but if you need to do heavy shredding, look for a stronger machine.

It does exactly what I extended it to do. With the help of youtube